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Added 11 mins ago
U
Technical Art Director - CCTG Imaginarium
Ubisoft
Montreal, QC
- Full-time
As a Technical Art Director at Ubisoft Montréal in the CCTG Imaginiarum team, you will help production teams integrate generative artificial intelligence into their workflows. You will…
Added 11 mins ago
E
Technical Architect
enableIT
Toronto, ON
- Contract
…advisor to business and technology partners. Reporting to the Director of Architecture, you will oversee technical planning, execution of transformational projects that enhance internal…
Added 56 mins ago
VD
Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Visual Defence is a global leader in AI powered software for transportation and infrastructure. Our flagship platform, CityRover, automates the detection of issues such as potholes, and…
Added 1 hour ago
AA
Chief Technology Officer
Ari Agency Executive Search & Digital Recruitment
Toronto, ON
- Full-time
Lead the engineering organization, including software development, architecture, infrastructure, DevOps, QA, technical support escalation, and AI-related engineering practices.
Added 2 hours ago
JC
Director of Engineering Process & Business Systems
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
The Director, Engineering Process & Business Systems is the functional leader accountable for the systems, processes, data, technology, and organizational capabilities that enable North…
Added 2 hours ago
FG
Associate Director, Full-Stack Applications - Credit Module
Fitch Group
Toronto, ON
- $150,000 to $170,000 CAD / year
Join our fast‑growing Toronto hub, where we’re using AI to reshape global credit decisions and the software development lifecycle. Here you’ll help us modernize and reinvent our…
Added 3 hours ago
AC
Senior Manager, AI Solutions
Air Canada
Toronto, ON · Dorval, QC
- Full-time
8+ years in machine learning, AI development, data science, or software engineering, including 5+ years managing people (hiring, performance, development), with experience leading through…
Added 3 hours ago
Water Treatment Plant Operator Class II
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Quinte West, ON
…reports repair requirements to the Manager, the ORO and/or Director of Public Works and Environmental Services as the case may be, including recommendations and assist with the repair of…
Added 4 hours ago
UH
Technical Specialist, Techna (Data Engineer)
University Health Network
Toronto, ON
- Full-time
You will be working with Software Developers, Architects, Business Analysts, Designers, Managers, and research stakeholders to ensure the success of your project portfolio, with a premier…
Added 4 hours ago
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Technical Support Specialist - Lighting
Arani
Calgary, AB
- Full-time
…needs technical answers. Based in Montreal and reporting to the Director of Engineering, you support both Arani (Canada) and Utopia Lighting (United…
Added 5 hours ago
C
Sr. Director Platform Services
CIBC
Toronto, ON
- Full-time
As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams…
Added 6 hours ago
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Director, Solutions Engineering
Solink
Remote, Canada
- $279,504 to $349,380 CAD / year
- Full-time
- Remote
Solink is hiring a Director of Solutions Engineering to lead our two Solutions Engineering teams, covering SMB through Enterprise, and build a high-performing pre-sales technical…
Added 6 hours ago
DD
Landing Gear Engineer
Dominion Dynamics
Canada
- Full-time
Plan and execute ground & flight test campaigns, including software- and hardware-in-the-loop testing of gear actuation and steering control.
Added 6 hours ago
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Flight Controls Engineer
Dominion Dynamics
Canada
- Full-time
Derive guidance, navigation, and control requirements from mission parameters, write the software and system requirements that follow, and drive the sizing and selection of actuators,…
Added 6 hours ago
DD
Mission Systems Engineer
Dominion Dynamics
Canada
- Full-time
…team. Mission systems integration is where the demonstrator's engineering effort…
Added 10 hours ago
J
Senior Product Management Director
Jobgether
Canada
- Full-time
As Senior Product Management Director, you will define and lead the product strategy across AI innovation, product-led growth, and next-generation AI search capabilities. Reporting directly…
Added 11 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 2 days ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 2 days ago
Senior Product Design Manager, Payroll
Gusto, Inc.
Toronto, ON
…We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can…
Added 2 days ago
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Director of Engineering And Operations
Entegrus Inc
St. Thomas, ON
- Full-time
Entegrus Powerlines Inc. is seeking to fill a Director of Engineering and Operations vacancy. The position will report directly to the Vice President of Engineering and Operations. The…
Added 2 days ago
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Chief Operating Officer
Storibot.ai
Calgary, AB
- Full-time
Keep the product roadmap and the operating plan on one timeline, working with the CEO and the engineering lead
Added 2 days ago
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Senior Director, IT Delivery and Technology Platforms
National Bank of Canada
Montreal, QC
- Full-time
…understand, challenge and guide complex technology decisions, such as software development, architecture, solution design, platform engineering or technology…
Added 2 days ago
Director, Offensive Security
Varicent
Toronto, ON
We're looking for a hands-on Director of Offensive Security to lead and evolve our offensive security program across applications, cloud environments, enterprise systems, and AI-enabled…
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Senior AI Applied Value Architect
Celonis
Canada
The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on…
Added 2 days ago
Applied AI Value Architect
Celonis
Canada
The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what’s possible with data and AI on…

CIBC

Sr. Director Platform Services

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: You bring extensive experience in production support and technology operations, ideally with 10+ years in the field.
Posting language: English
Posted: Nov 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Director, Platform Services, you'll play a pivotal role in leading and shaping the technology operations that underpin CIBC's business. You'll oversee mid-sized teams responsible for the ongoing operation and implementation of critical lending, deposit, insurance, and payments applications and infrastructure, ensuring operational stability and excellence. Your strategic vision will guide long-term planning and execution, including modernizing processes and deploying technology solutions efficiently. You'll manage the financials of this team with a business owner lens and champion automation, AI, and 7x24 scale to ensure robust observability, controls, and application resiliency across all environments - from test to production. Building strong relationships with internal and external partners is key, as is managing communications during high-stress situations. Your leadership will drive innovation and continuous improvement to achieve best-in-class application availability.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

Leadership & People Management – Lead, motivate, and develop teams by setting operational objectives, coaching, and fostering a positive, high-performance environment aligned with CIBC’s values.
Production Support Oversight – Direct the ongoing operation and implementation of production applications and infrastructure, ensuring compliance with service standards and operational stability.
Strategic Planning & Execution – Develop and execute long-term strategies for Production Support, present to senior management, and drive initiatives to automate and optimize processes.
Project & Program Management – Oversee large annual budgets, resource allocation, and execution for technology-related projects and programs, ensuring timely deployment of solutions.
Business Operations & Process Improvement – Sponsor and lead operational and process improvement initiatives, owning end-to-end efficiency and cost of processes while ensuring robust governance.
Stakeholder & Relationship Management – Build and maintain strong relationships with partners across the organization, influence and align multiple stakeholders, and manage communications during crisis situations.
Risk, Compliance & Governance – Ensure compliance with regulatory, governance, and audit requirements, managing risk assessments and operational alternatives.
Innovation & Continuous Improvement – Identify and implement opportunities for automation and technical innovation, driving process improvements to enhance service delivery.

Who you are

You’re an experienced leader. You bring extensive experience in production support and technology operations, ideally with 10+ years in the field. You have DevSecOps, SRE, and CI/CD expertise. You bring experience in DevSecOps and Site Reliability Engineering, and have built and managed CI/CD pipelines to support operational excellence and automation. You’re skilled in cloud and data operations. You have significant hands-on experience operating applications in Azure, including Red Hat OpenShift and Service Mesh, and have managed Data Engineering teams and data pipelines in a production environment.
You’re a strategic thinker. You have a proven ability to develop and execute long-term strategies that align with business goals and drive operational excellence.
You’re skilled in stakeholder management. You excel at building relationships and influencing partners across the organization, including during high-pressure situations.
You have deep industry knowledge. You understand banking or capital markets technology, systems, and regulatory environments.
You’re financially savvy. You have experience managing large budgets and delivering cost-effective solutions.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Planning Management, Business Requirements, Business Systems Analysis, Deliverables Management, Executive Relationship Management, Leadership, Operational Efficiency, Program Coordination, Project Coaching, Project Structuring, Strategic Objectives, System Applications, Vendor Relationships

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More about this job

Responsibilities

Lead teams responsible for the operation and implementation of critical banking applications and infrastructure, ensuring stability, resilience, compliance, and high availability. Set and execute long-term operational strategies, manage budgets and programs, improve processes through automation and innovation, and maintain effective stakeholder and crisis communications.

Requirements

Requires an experienced technology operations leader, ideally with 10 or more years in production support, and expertise in DevSecOps, SRE, CI/CD, Azure, OpenShift, service mesh, and production data operations. Candidates should also bring strategic planning, budget management, banking or capital markets knowledge, and strong stakeholder, risk, and compliance capabilities.

Skills

Leadership
Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD Pipelines
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Strategic Planning
Budget Management
Stakeholder Management
Risk and Compliance
Process Automation

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Employee Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Technology Operations
DevSecOps
Site Reliability Engineering
CI/CD
Azure
Red Hat OpenShift
Service Mesh
Data Engineering
Data Pipelines
Application Resiliency
Observability
Automation
Artificial Intelligence
Cloud Operations
Banking Technology
Capital Markets
Payments
Lending Applications
Deposit Applications
Insurance Applications
Regulatory Compliance
Risk Management
Governance
Budget Management
Program Management
Strategic Planning
Operational Efficiency
Crisis Communications
Stakeholder Management

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