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Added 3 mins ago
EI
Software Development Manager
EBlock Inc.
Canada
- $160,000 to $180,000 CAD / year
- Full-time
We are looking for a hands-on Software Development Manager to lead one of our engineering teams within EDealer, reporting to the Sr. Director of Product and Engineering. This is a role for…
Added 33 mins ago
S
Member of Technical Staff (Fullstack) (Toronto)
Solstice
Toronto, ON
- Full-time
We're opening our first engineering office outside New York, in Toronto, and you'll be one of its first engineers. The Toronto team will own a product area end to end, with its own roadmap…
Added 2 hours ago
CS
Talent Acquisition Coordinator
Circuit Stream
Calgary, AB
- $55,000 to $65,000 CAD / year
- Full-time
…chance to explore what they might want to do next, from AI, engineering, medicine and business to psychology, sports, outdoor adventure and more. Through partnerships with leading…
Added 2 hours ago
Q
Manager, Technical Support – Projects & Services (Global)
Qualitrol
Toronto, ON
- Full-time
…acting as the primary interface between End User, Field Service, Engineering, and…
Added 3 hours ago
S
Patient Experience iCare Exchange Integrations Engineer
Sanofi
Toronto, ON
- Full-time
…health outcomes. This position sits at the intersection of data engineering, analytics, and patient focused healthcare innovation. You will be responsible for designing and implementing…
Added 3 hours ago
X
Technical Lead
Xsolla
Montreal, QC
- Full-time
We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives…
Added 4 hours ago
H
Saviynt Application Onboarding and Reporting Consultant
HCLTech
Canada
- Full-time
Create test strategies, test plans, test cases, test data, traceability, and evidence for unit testing, system integration testing, and user acceptance testing.
Added 4 hours ago
T
Electrical & Instrumentation Engineer
Tenova
Mississauga, ON
- Full-time
…specifications, reviewing supplier deliverables, generating engineering documentation, supporting procurement activities, and ensuring compliance with applicable standards and quality…
Added 4 hours ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
Monitor and analyze model and system performance, identify sources of prediction error, and tune models and integrated systems to improve accuracy and reliability in development and…
Added 4 hours ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…technology colleagues to deliver scalable applications, analytical platforms, and data-driven products. You will champion engineering excellence, modern software development practices, and…
Added 5 hours ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
The ideal candidate brings deep hands-on experience with brokerage back-office platforms, clearing workflows, and industry-standard post-trade systems, combined with the ability to…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
…Camel, Enterprise Java, REST APIs, cloud and containerized platforms, SQL, DevOps, and enterprise application integration. The successful candidate will be responsible for designing,…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
…Camel, Enterprise Java, REST APIs, cloud and containerized platforms, SQL, DevOps, and enterprise application integration. The successful candidate will be responsible for designing,…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
…Camel, Enterprise Java, REST APIs, cloud and containerized platforms, SQL, DevOps, and enterprise application integration. The successful candidate will be responsible for designing,…
Added 5 hours ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
…Camel, Enterprise Java, REST APIs, cloud and containerized platforms, SQL, DevOps, and enterprise application integration. The successful candidate will be responsible for designing,…
Added 5 hours ago
SM
AI Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
Build AI-powered data analytics and self-service platforms.
Added 5 hours ago
SM
AI Engineer
S M Software Solutions Inc
Mississauga, ON
- Full-time
Build AI-powered data analytics and self-service platforms.
Added 5 hours ago
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Lead Financial Engineer, Software
RBC
Toronto, ON
- Full-time
…between our investment strategy business units and our software engineering teams. In this role, you will translate complex financial models into precise mathematical specifications and…
Added 5 hours ago
W
AI Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…responsibly. High trust, high expectations, and real impact. Engineering, but…
Added 5 hours ago
TE
Branch Administrator
TK Elevator
Sudbury, ON · Greater Sudbury, ON
- Full-time
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all…
Added 7 hours ago
R
Manager, Technical Support – Projects & Services (Global)
Ralliant
Mississauga, ON
- Full-time
…acting as the primary interface between End User, Field Service, Engineering, and…
Added 8 hours ago
L
Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
This role combines hands-on engineering judgement with broad technical leadership. You will write high-quality production code when the most complex challenges require direct technical…
Added 8 hours ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
Reporting to the workstream Design Director and working in close collaboration with discipline leads, system engineering teams, civil infrastructure, rail systems, procurement, and project…
Added 8 hours ago
OP
RF Systems Engineer
Open People Network (OPN)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Osprey Systems is building Canada’s sovereign counter-drone capability. Our distributed detection and interception system is designed for the environments where everything else fails:…
Added 8 hours ago
W
Data Engineer
Wiraa
Canada
- Full-time
Educational background in Computer Science, Information Systems, Engineering, or a related field (preferred)

CIBC

Sr NetIQ Engineer (NetIQ OpenText)

Toronto, ON, Canada
ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The NetIQ Open Text Identity Manager Senior Engineer (NetIQ OpenText) is responsible for providing advanced technical expertise to support and resolve application and infrastructure issues within complex Identity Manager environments, with a primary focus on NetIQ Open Text Identity Manager drivers. This is a hands-on engineering role requiring active involvement in driver design, configuration, troubleshooting, maintenance, and deployment.

The role independently analyzes and resolves complex production issues, performs root cause analysis, and implements corrective actions to prevent recurrence. It evaluates service requests, changes, and operational activities for alignment with service standards, policies, and procedures, identifying risks and taking appropriate action where needed.

The role also coordinates and executes project and maintenance activities, monitors IDM services and integrations for improvement opportunities, and recommends practical solutions to enhance stability, efficiency, and performance. Strong analytical thinking, technical depth, and hands-on delivery capability are essential for success in this role.

CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement will be discussed at the time of your interview.

How you’ll succeed

Production support - Provide hands-on support for production NetIQ Open Text Identity Manager (IDM) services by investigating incidents, troubleshooting operational issues, and prioritizing work based on severity, risk, and business impact. Monitor issue queues, support tickets, and service requests, and drive timely resolution to minimize disruption. Perform root cause analysis and implement sustainable fixes to prevent recurrence, with a focus on service stability, security, and client satisfaction.
NetIQ Open Text Identity Manager engineering and operations - Support, maintain, and enhance IDM applications, integrations, and driver-based services across the environment. Perform hands-on configuration, deployment, validation, and troubleshooting of IDM components, ensuring solutions align with operational standards, security requirements, and platform best practices. Contribute to ongoing maintenance, system health monitoring, and continuous improvement of IDM processes and services.
Partnership - Work closely with business partners, technology teams, infrastructure teams, application owners, vendors, and support teams to resolve issues, communicate impacts, and coordinate service restoration or change activities. Build strong working relationships and ensure stakeholders are informed of relevant updates, support processes, risks, and policy or control changes affecting IDM services.
Project delivery and change support - Act as a subject matter expert in assessing the impact of planned system changes, releases, and projects on NetIQ Open Text Identity Manager services and production environments. Support delivery activities by partnering with Engineering, QA, Infrastructure, Security, and Project teams to ensure changes are implemented in compliance with organizational standards including security, continuity, compliance, and privacy requirements. Research, evaluate, and recommend improvements to procedures, standards, and technical solutions, and support issue resolution during system incidents and outages.

Who you are

You can demonstrate experience in: NetIQ OpenText Identity Manager technologies, production support, and enterprise application environments. You have strong working knowledge of IDM concepts including provisioning, authentication, authorization, user lifecycle management, access controls, integrations, and operational support processes. You are responsible for the hands-on support, maintenance, troubleshooting, and enhancement of NetIQ Identity Manager drivers, including investigating driver-related incidents, resolving production issues, monitoring driver performance, supporting deployments and configuration changes, and ensuring reliable integration between IDM and connected systems. Experience with IDM platforms, connectors or drivers, and troubleshooting complex incidents is essential.
Your influence makes a difference. You understand that strong relationships and effective collaboration are essential to resolving issues and delivering reliable IAM services. You build credibility through your technical expertise, judgment, and ability to work across teams.
You're digitally savvy. You actively seek opportunities to improve processes, automate tasks, and adopt new technologies that enhance the efficiency, resilience, and security of IDM services.
You know that details matter. You apply strong analytical and critical thinking skills to investigate incidents, identify root causes, assess risk, and make sound decisions in both project and production support situations.
You put our clients first. You respond with urgency, professionalism, and accountability to deliver secure, stable, and effective identity services that support business and client needs.
Values matter to you. You bring your authentic self to work and demonstrate trust, teamwork, and accountability in everything you do.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Production Support, Business Requirements, C# Scripting, Cloud Platform, Impact Analysis, Implementation Planning, Innovative Solutions, IT Operations Support, SOAP APIs, Technical Knowledge, Work Collaboratively, XML Data, XSLT (Extensible Stylesheet Language Transformations)

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More about this job

Responsibilities

The Senior Engineer is responsible for providing advanced technical support, configuration, and maintenance for NetIQ OpenText Identity Manager environments. They will lead incident resolution, perform root cause analysis, and collaborate with cross-functional teams to ensure system stability and security.

Requirements

Candidates must have extensive experience with NetIQ OpenText Identity Manager, including driver configuration, provisioning, and authentication workflows. Strong analytical skills and the ability to manage complex production environments and stakeholder relationships are essential.

Skills

NetIQ OpenText Identity Manager
Identity and Access Management
Production support
Troubleshooting
System configuration
Root cause analysis
Infrastructure support
Analytical thinking
System monitoring
Technical documentation
Stakeholder management
Security compliance
Process automation
Incident management
Driver design

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

NetIQ
OpenText
Identity Manager
IDM
IAM
Provisioning
Authentication
Authorization
User lifecycle management
Access controls
Infrastructure
Production support
Root cause analysis
System health monitoring
Security
Compliance
Privacy
Engineering
QA
Automation
Incident management
Driver-based services
Technical expertise
Stakeholder management
Banking

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