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Added 10 mins ago
AE
Communications Business Manager, (low voltage comms)
Able Electric 2016 Limited
Dartmouth, NS
- Full-time
…installations are accurate, efficient, compliant, and aligned with client…
Added 10 mins ago
EC
Business Development Account Manager (AM) FT
EHN Canada
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
The AM develops a deep understanding of each client's business, organizational priorities, goals and definition of success. By combining strong relationship management with business acumen,…
Added 11 mins ago
Senior Wealth Advisor | Financial Planner - Partner - Mainstreet Credit Union
Aviso Wealth
Sarnia, ON
Internally the Senior Wealth Advisor works in close collaboration with the retail branch network and the commercial lending division to establish trusted internal relationships and raise…
Added 26 mins ago
AN
Major Account Manager
Arista Networks
Toronto, ON
- Full-time
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of…
Added 39 mins ago
A&
Director, Global Transaction Tax
Alvarez & Marsal
Calgary, AB
- Full-time
We provide tax, turnaround management, restructuring, performance improvement, and corporate advisory services. Our tax practice is unique in that we offer the opportunity to work without…
Added 39 mins ago
A&
Director, Global Transaction Tax
Alvarez & Marsal
Toronto, ON
- Full-time
We provide tax, turnaround management, restructuring, performance improvement, and corporate advisory services. Our tax practice is unique in that we offer the opportunity to work without…
Added 1 hour ago
RB
Associate
Royal Bank of Canada
Calgary, AB
- Full-time
Manage daily trading operations, including the accurate and timely execution of trades as directed by the Advisor.
Added 1 hour ago
TS
Vice President, Trade and Working Capital
TD Securities
Toronto, ON
- Full-time
TD Securities ('TDS') provides a wide range of capital market products and services to corporate, government, and financial institution clients through Global Transaction Banking, Corporate…
Added 1 hour ago
AC
Investment Banking Associate - Public Private Partnership Transaction Advisory
Agentis Capital
Toronto, ON
- Full-time
Agentis Capital Advisors is a leading global financial advisor with a reputation for delivering unparalleled value and advice to its clients. The firm has been the recipient of numerous…
Added 1 hour ago
AY
Data Administrator, Market Intelligence
Avison Young | Canada
Vancouver, BC
- Full-time
…offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our…
Added 1 hour ago
R
Associate
RBC
Calgary, AB
- Full-time
Manage daily trading operations, including the accurate and timely execution of trades as directed by the Advisor.
Added 1 hour ago
R
Associate
RBC
Montreal, QC
- Full-time
…external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remain up to date and compliant, and working with an…
Added 1 hour ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Saskatoon, SK
An Wealth Advisor, Employee Accounts, you will be entrusted with managing an established book of employee clients while actively cultivating relationships within Connor, Clark Financial…
Added 1 hour ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Regina, SK
An Wealth Advisor, Employee Accounts, you will be entrusted with managing an established book of employee clients while actively cultivating relationships within Connor, Clark Financial…
Added 1 hour ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
AB
An Wealth Advisor, Employee Accounts, you will be entrusted with managing an established book of employee clients while actively cultivating relationships within Connor, Clark Financial…
Added 1 hour ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Calgary, AB
An Wealth Advisor, Employee Accounts, you will be entrusted with managing an established book of employee clients while actively cultivating relationships within Connor, Clark Financial…
Added 1 hour ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Vancouver, BC
An Wealth Advisor, Employee Accounts, you will be entrusted with managing an established book of employee clients while actively cultivating relationships within Connor, Clark Financial…
Added 1 hour ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Toronto, ON
An Wealth Advisor, Employee Accounts, you will be entrusted with managing an established book of employee clients while actively cultivating relationships within Connor, Clark Financial…
Added 1 hour ago
D
Advisor, Securities
Desjardins
Montreal, QC
- Full-time
…tasks involved in securities account management. You track client account transactions on a daily basis and resolve various administrative situations. You have to be proactive and think…
Added 1 hour ago
D
Advisor, Securities
Desjardins
Montreal, QC
- Full-time
…tasks involved in securities account management. You track client account transactions on a daily basis and resolve various administrative situations. You have to be proactive and think…
Added 2 hours ago
M
National Business Development Account Executive, Canada West
Markel
Vancouver, BC
- Full-time
Acting as a trusted advisor to broker partners and an ambassador for the Markel brand, the BDAE plays a critical role in strengthening market presence, generating new business opportunities…
Added 2 hours ago
L
Senior Legal Counsel
lululemon
Vancouver, BC
- Full-time
…will support their initiatives by delivering world‑class legal services at speed, while innovating the future by creating business affairs and compliance automation processes. Success means…
Added 2 hours ago
Mobile Client Advisor, Auto Insurance
Acera Insurance Services Ltd.
Kelowna, BC
We are currently recruiting for a Mobile Client Advisor, Auto Insurance to work out of our Kelowna Access Road office. We require a conscientious team player with the desire and ability to…
Added 2 hours ago
BB
Director, Loyalty Solutions - Financials
Bond Brand Loyalty
Canada
- $136,330.4 to $167,217.2 CAD / year
Build and maintain trusted internal and senior client relationships, acting as a strategic advisor on loyalty economics and commercial implications bringing strong financial acumen and…
Added 2 hours ago
O
Sr. Lead Specialist-Sales Support
OnX
Ottawa, ON
- Full-time
…combining deep technical expertise with local insight and long-term client relationships. OnX's capabilities span cloud, cybersecurity, digital infrastructure, data, AI, and managed…

CIBC

Technical Specialist, Collaboration Services

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be joining CIBC’s Collaboration Services team. You’ll be responsible for providing administration, governance, operational support, and technical expertise for Microsoft 365 collaboration and information governance services, including SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Purview, Information Protection capabilities such as Sensitivity Labels, Microsoft Forms, and Microsoft Copilot. You’ll support enterprise-wide adoption by maintaining secure, scalable, and compliant collaboration environments, implementing governance controls, and enabling productivity across the organization. You’ll investigate and resolve technical issues, manage escalations, support service reliability, and collaborate with business and technology partners to deliver operational excellence. In addition, you’ll support integrations with Microsoft Power Platform services, including Power Apps, Power Automate, and Power Pages, while ensuring alignment with enterprise security, compliance, privacy, records management, and risk management requirements.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Production Support - Provide administration and operational support for SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Purview, Microsoft Copilot, Microsoft Forms, and Information Protection. Investigate and resolve incidents, service disruptions, governance issues, data classification challenges, and user requests. Prioritize work by business impact and risk, monitor platform health, manage tenant configurations, support data governance, maintain information protection controls, and implement measures to enhance stability, security, compliance, and user experience.
Partnership - Collaborate with stakeholders and teams to drive adoption of Microsoft 365 collaboration and governance solutions. Serve as a trusted advisor on SharePoint Online, Microsoft Teams, Microsoft Purview, Information Protection, Microsoft Copilot, governance, and records management. Support training and adoption initiatives, ensuring solutions align with organizational policies, regulatory requirements, privacy standards, and governance frameworks.
Projects Delivery - Serve as a subject matter expert for SharePoint Online, Microsoft Teams, Microsoft Purview, and related Microsoft 365 collaboration technologies. Support design, implementation, governance, and operational readiness of platform capabilities and business solutions. Assess changes, evaluate solutions, and ensure compliance with security, privacy, risk, and information governance standards. Collaborate with teams to establish governance controls, information protection, records management, content lifecycle practices, and collaboration standards. Research emerging Microsoft technologies and recommend enhancements for platform capabilities, governance, compliance, and user productivity.

Who you are

You can demonstrate 5+ years experience in Microsoft 365 collaboration and information governance technologies, including SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Purview, Information Protection solutions such as Sensitivity Labels, Microsoft Forms, and Microsoft Copilot. You have experience supporting enterprise collaboration platforms, content management solutions, records management, information governance programs, data classification initiatives, content lifecycle management, compliance controls, and enterprise SaaS services. Experience with Microsoft Power Platform, including Power Apps, Power Automate, and Power Pages, is considered an asset. You possess strong troubleshooting, operational support, stakeholder engagement, governance, and problem-solving skills, with experience supporting enterprise-scale Microsoft 365 environments in a large and complex organization. Microsoft 365, Microsoft Purview, Information Protection, or Microsoft Power Platform certifications are considered strong assets.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You know that details matter. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

At CIBC, we seek individuals who value innovation, collaboration and client service. This posting is for a role we regularly recruit for to support our talent pipeline. Apply to be considered for future opportunities.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay St

Employment Type

Regular

Weekly Hours

37.5

Skills

MS365, Microsoft Teams, OneDrive for Business, Microsoft Forms, Microsoft Purview

Apply About employer

More about this job

Responsibilities

Administer and provide operational support for Microsoft 365 collaboration and information governance services, resolving incidents and maintaining secure, reliable, compliant platforms. Partner with stakeholders to deliver platform changes, adoption initiatives, governance controls, and integrations aligned with enterprise security, privacy, records management, and risk requirements.

Requirements

Requires 5+ years of experience with Microsoft 365 collaboration and information governance technologies, including SharePoint Online, Teams, OneDrive for Business, Purview, Information Protection, Forms, and Copilot. Candidates should have enterprise-scale platform support experience and strong troubleshooting, governance, problem-solving, and stakeholder skills; Power Platform experience and relevant Microsoft certifications are assets.

Skills

Microsoft 365
SharePoint Online
Microsoft Teams
OneDrive for Business
Microsoft Purview
Information Protection
Sensitivity Labels
Microsoft Forms
Microsoft Copilot
Power Apps
Power Automate
Power Pages
Information Governance
Records Management
Troubleshooting
Stakeholder Engagement

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
SharePoint Online
Microsoft Teams
OneDrive for Business
Microsoft Purview
Information Protection
Sensitivity Labels
Microsoft Forms
Microsoft Copilot
Power Platform
Power Apps
Power Automate
Power Pages
Information Governance
Records Management
Content Lifecycle Management
Data Classification
Enterprise SaaS
Governance Controls
Compliance
Privacy
Risk Management
Security
Production Support
Incident Management
Service Reliability
Platform Administration
Stakeholder Engagement
Enterprise Collaboration
Microsoft Certifications

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