Jobs in Canada

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Added 5 months ago
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Professional Senior, Engineering - Aircraft Systems Architecture, Hydromechanical Systems
Bombardier
Dorval, Quebec
- Full-time
As an Engineering Professional Senior in the role of aircraft system architect within the Product Integration (Research & Technology / Aircraft System Architecture Development &…
Added 5 months ago
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Professional, Engineering - Aircraft Loads
Bombardier
Dorval, Quebec
- Full-time
Apply sound engineering judgment to validate and verify analysis results
Added 5 months ago
LL
Backend Engineer
LayerZero Labs
Vancouver, British Columbia
- Full-time
…you'll spearhead the development of robust and scalable backend systems that power our web3…
Added 5 months ago
A
Principal Technical Consultant
Appian
Toronto, Ontario
- Full-time
…models in production, developing APIs to integrate with multiple systems, partnering with Appian Architects and Technical Delivery Managers, and leading/mentoring consultants through…
Added 5 months ago
A
Senior Technical Consultant
Appian
Toronto, Ontario
- Full-time
…production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic…
Added 5 months ago
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Java Backend Developer
LTM
Ontario · Ontario, Canada
- $85,000 to $115,000 CAD / year
- Full-time
We are looking for a talented and passionate developer to continue to evolve our nextgeneration trading applications The role requires a detailed understanding of software designbest…
Added 5 months ago
DM
Intermediate Designer, Mechanical
DMC Mining Services
Thunder Bay, Ontario
- Full-time
…Designer is responsible for designing and drafting mechanical systems for heavy industry and mining…
Added 5 months ago
KS
VFX Artist - GameSim - Talent Pipeline
Keywords Studios
Canada
- Full-time
Maintain clean, readable, well-structured material graphs, Niagara systems, parameters, naming conventions, and reusable effect setups
Added 5 months ago
KS
VFX Artist - GameSim - Talent Pipeline
Keywords Studios
Canada
- Full-time
Maintain clean, readable, well-structured material graphs, Niagara systems, parameters, naming conventions, and reusable effect setups
Added 5 months ago
P&
Responsable principal(e) de l’industrialisation avancée /Advanced Industrialisation Lead
Pratt & Whitney
Longueuil, Quebec
- Full-time
Added 5 months ago
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CONTRACT Human Factors and Ergonomics - Professional (Montreal)
Bombardier
Dorval, Quebec
- Contract
Participate in engineering-related User Centered Design activities related to Flight Deck and Human Machine Interface Design (HMI)
Added 5 months ago
B
Technicien IV - Plombier CCQ
BGIS
Ottawa, Ontario
- Full-time
College Diploma/Certification required · Must hold a valid Journeyman level Plumbing license issued by the province in which the work is performed
Added 5 months ago
NS
Asset - Intermediate Structural Engineer
Norda Stelo
Vancouver, British Columbia
- Full-time
Design and analyze structural systems in the bulk handling, mining, ports, and heavy industrial sectors. This could include, but not limited to, bulk loading/unloading infrastructure,…
Added 5 months ago
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Journeyperson Electrician, Field Services- 1 Year Contract
Komatsu
Fort McMurray, Alberta
- Contract
Must have no restrictions for access for any mine site
Added 5 months ago
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Software Development Engineer in Test - (Hybrid)
Techedin
Vancouver, British Columbia
- $45 to $47 CAD / hour
- Contract
Role Summary: We are hiring for this role where the selected candidate will support our client’s internal engineering tools by developing robust test solutions and scalable monitoring…
Added 5 months ago
LI
Python Developer
LanceSoft, Inc.
Montreal, Quebec
- Contract
Experienced with backend server development for state based distributed systems which provide highly available API’s.
Added 5 months ago
PT
Senior Technician - Security
Paladin Technologies
Vancouver, British Columbia
- Full-time
Ability to work 50% to 70% night shift
Added 5 months ago
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Application Support Engineer, Service Reliability Engineering
Ciena
Canada
- Full-time
The Must Haves
Added 5 months ago
GA
Software Engineer, Product
GC AI
Canada
- Full-time
…transform how knowledge work gets done. As a key member of our engineering team, you'll have end-to-end ownership of features that directly impact thousands of lawyers' daily work. You’ll…
Added 5 months ago
GA
Solutions Advisor, Legal Ops
GC AI
Canada
- Full-time
…support, handling consultative problem solving like custom prompt engineering, playbook creation, and workflow…
Added 5 months ago
S
Lead Java Developer
Synechron
Mississauga, Ontario
- $115,000 to $125,000 CAD / year
- Full-time
…Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development…
Added 5 months ago
S
Project Coordinator / Assistant Project Manager (Water, Wastewater & Pumping Stations)
SKYGRiD
Bolton, Ontario
- Full-time
Maintain accurate project filing and version control in project management systems (e.g., SharePoint/Viewpoint/Procore or similar) and ensure timely distribution of latest…
Added 5 months ago
PI
Technical Product Planner – Quantum Systems
Photonic Inc.
Vancouver, British Columbia
- $140,800 to $193,600 CAD / year
- Full-time
In this role, you will operate at the intersection of full‑stack quantum product development, hardware and software engineering, systems benchmarking, and high‑stakes customer engagement.…
Added 3 months ago
IM
Engineering Manager, Detection
Intuition Machines, Inc.
Remote, Canada
- Contract
- Remote
Intuition Machines builds enterprise security products using AI/ML. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world. You…
Added 2 months ago
A
Inspector - Municipal Infrastructure
AECOM
Regina, SK
- $60,000 to $80,000 CAD / year
- Full-time
Projects of the same type, e.g. road reconstructions, land development, water distribution systems, sewage collection systems, sanitary sewer rehabilitation projects, etc.

Ciena

Application Support Engineer, Service Reliability Engineering

Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Jun 1, 2026

Original job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity - driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute

Design and manage robust infrastructure solutions to ensure the reliability and scalability of critical systems.
Proactively monitor system health using performance metrics and automated tools to detect and address potential issues.
Lead incident management efforts during service disruptions, ensuring swift resolution and minimal downtime.
Analyze root causes of system failures and implement long-term solutions to enhance system reliability.
Develop scripts and tools to automate repetitive tasks, improving operational efficiency and reducing manual interventions.
Collaborate with development teams to align on reliability goals and integrate best practices into software design and deployment.
Maintain comprehensive system documentation to support efficient troubleshooting and knowledge sharing.

The Must Haves

Proven experience managing and maintaining highly-available systems, including cloud-based infrastructure.
Proficiency in programming to automate repetitive tasks and reduce manual effort.
Solid understanding of monitoring tools, incident management platforms, and metrics analysis.
Deep knowledge of system performance optimization, troubleshooting methodologies, cloud platforms, databases, CI/CD, distributed systems, and security best practices.
Strong communication skills (written and verbal) to effectively collaborate across cross-functional teams.
Analytical mindset for interpreting data, metrics, and patterns to make informed decisions and predict future issues.
Ability to view interconnected systems holistically, anticipating the broader impact of changes and designing for resilience.

Nice To Haves

Experience with Salesforce, Oracle, Mulesoft, Oracle Integration Cloud, ServiceNow, and custom-built solutions.
Familiarity with cutting-edge technologies and operational practices to drive continuous improvement.
Demonstrated ability to thrive in high-pressure situations with a calm, methodical approach to problem-solving.
Knowledge of systemic thinking to anticipate interconnected system impacts and design for resilience.
Ownership mindset to proactively identify potential problems and areas for improvement before user impact.

Pay Range

Canada: $78,500.00 - $125,500.00 CAD

Mexico: $493,600.00 - $788,400.00 MXN

Brazil: $135,900.00 - $217,100.00 BRL

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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More about this job

Responsibilities

Design and manage infrastructure solutions to ensure system reliability and scalability. Lead incident management efforts during service disruptions and analyze root causes of system failures.

Requirements

Proven experience managing highly-available systems and proficiency in programming for automation are essential. A solid understanding of monitoring tools and incident management platforms is also required.

Skills

System Reliability
Cloud Infrastructure
Programming
Monitoring Tools
Incident Management
Metrics Analysis
Performance Optimization
Troubleshooting
CI/CD
Distributed Systems
Security Best Practices
Communication Skills
Analytical Mindset
Systemic Thinking
Ownership Mindset

Benefits

Medical
Dental
Vision Plans
401K
Employee Stock Purchase Program
Employee Assistance Program
Paid Holidays
Paid Sick Leave
Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

High-Speed Connectivity
Infrastructure Solutions
System Health Monitoring
Automated Tools
Incident Management
Root Cause Analysis
Operational Efficiency
Development Collaboration
System Documentation
Salesforce
Oracle
Mulesoft
ServiceNow
Continuous Improvement
Problem-Solving
Systemic Thinking

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Work requirements

Jobs in Canada