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Added 3 mins ago
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Major Account Manager
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- Full-time
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Director, Research Infrastructure
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Ciena

Executive Assistant, Ottawa, ON

Ottawa, ON, Canada

$59, 100 - $94, 300 CAD · Full-time

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Job details

Pay: $59, 100 - $94, 300 CAD
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 4+ years of experience supporting executives in a fast-paced, global business environment
Posting language: English
Posted: Nov 4, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

At Ciena, we help our customers build adaptive networks that anticipate, adapt, and scale to meet the demands of a digital-first world. As an Executive Assistant supporting a 2 senior leaders within our Global Supply Chain organization, this role offers a unique opportunity to operate at the center of strategic decision-making, enable global collaboration, and contribute directly to the success of an innovative, high-growth technology company. This is a visible role for an experienced executive partner who thrives in a fast-paced, dynamic environment and values trust, impact, and excellence.

How You Will Make An Impact

Serve as a trusted strategic partner to an Executive, enabling focus, efficiency, and effective decision-making across a global organization
Build strong relationships with senior leaders and their teams across research and development, product line management, supply chain, sales, marketing, human resources, and information technology
Coordinate and facilitate complex internal and external meetings, including large-scale all-hands calls, tech forums, and senior leadership summits, ensuring alignment, preparation, and seamless execution
Lead end-to-end executive calendar management, prioritizing customer, partner, and internal engagements to optimize time and outcomes
Manage complex domestic and international travel logistics across multiple time zones with precision and foresight
Establish an effective working rhythm with the Executive, ensuring real-time communication, proactive anticipation of needs, and timely follow-through on commitments
Provide local office and event support for visiting customers and internal and external stakeholders, including meeting logistics and on-site coordination

The Must Haves

4+ years of experience supporting executives in a fast-paced, global business environment
Exceptional written and verbal communication skills with a high degree of professionalism and discretion
Demonstrated ability to operate independently with strong business judgment and confidentiality
Proven ability to anticipate needs, prioritize effectively, and manage competing demands
Strong collaboration, problem-solving, and organizational skills
Proficiency in Microsoft Office
Flexibility to accommodate variable work hours based on business needs

Nice To Haves

Experience supporting executives in technology and/or product, supply chain organizations
Exposure to international business environments and cross-cultural collaboration
Experience coordinating complex, multi-time-zone travel
Familiarity with Workday, Oracle, and Copilot
Experience supporting customer or high-visibility stakeholder visits

Pay Range

The salary range for this role is, in Canada, is:

$59, 100 - $94, 300 CAD

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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More about this job

Responsibilities

Provide strategic executive support to two senior leaders in Global Supply Chain, including managing calendars, complex domestic and international travel, and communications. Coordinate leadership meetings, forums, events, and stakeholder visits while building effective relationships across global teams and ensuring timely follow-through.

Requirements

Requires at least four years of executive support experience in a fast-paced global business environment, strong communication and organizational skills, discretion, sound judgment, and proficiency in Microsoft Office. Preferred experience includes supporting technology, product, or supply chain executives; coordinating international travel; working across cultures; and familiarity with Workday, Oracle, and Copilot.

Skills

Executive Support
Calendar Management
Travel Coordination
Meeting Coordination
Event Planning
Written Communication
Verbal Communication
Confidentiality
Business Judgment
Prioritization
Organization
Problem-Solving
Collaboration
Microsoft Office
Cross-Cultural Collaboration
Stakeholder Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Company Matching
Employee Stock Purchase Program
Employee Assistance Program
Company-Paid Holidays
Paid Sick Leave
Vacation Time
Paid Family Leave

Visa sponsorship

Not detected in the job text

Keywords

Global Supply Chain
Executive Support
Strategic Partnership
Executive Calendar Management
Domestic Travel
International Travel
Time Zone Coordination
Meeting Coordination
All-Hands Calls
Technology Forums
Leadership Summits
Stakeholder Visits
Event Support
Microsoft Office
Workday
Oracle
Copilot
Confidentiality
Business Judgment
Cross-Cultural Collaboration
Telecommunications
Customer Engagement
Global Collaboration

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