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Added 31 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 hour ago
A
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- Temporary
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 2 hours ago
B
Tenant Services Coordinator
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Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
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AM
Director Digital Solutions & Business Growth
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CS
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M
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Senior Manager – Data Foundation. Our team stands out for its expertise,
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Added 2 hours ago
CC
Retail Shift Leader
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Oversee the responsibilities of the Store Manager in the absence of SM/ASM
Added 3 hours ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
Ciena is transforming how technology enables its global partner ecosystem through simplified delivery processes, reliable infrastructure, trusted operational data, AI-enabled workflows, and…
Added 3 hours ago
BM
Service Writer
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- Full-time
Convey all necessary information regarding costs, parts, work and technicians to Shop Foreman and Maintenance Manager as it is received.
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Senior Laboratory Technologist -CVH Microbiology
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Working collaboratively with the Laboratory Manager, Medical/Scientific staff and the laboratory team, the Senior Technologist supports overall laboratory operations, workflow, staffing…
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Vista Heights, Calgary, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 5 hours ago
B
Global Relationship Manager- 3
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ON
- Full-time
…industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex…
Added 5 hours ago
MI
Associate Project Manager and Consultant
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Toronto, ON
- Full-time
You want to grow into a full Project Manager in legal technology
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Senior Resource Manager
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Added 6 hours ago
Program Manager, Public Works
Regional Municipality of Wood Buffalo
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B
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Concord, ON
- Full-time
We're looking for a Senior Product Manager from the casino, iGaming, or sweepstakes industry who has been around the block, someone who does not need hand-holding to navigate a complex,…
Added 6 hours ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
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Vancouver, BC
- Full-time
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- Full-time
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Added 6 hours ago
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Senior Software Engineer - Credit Commercial Engineering
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Marqeta is seeking a skilled Senior Software Engineer to contribute to the design and delivery of software solutions on our Credit Commercial Engineering Team. In this role, you will take…
Added 6 hours ago
TI
Customer Order Fulfillment Specialist
telMAX Inc.
Markham, ON
- $50,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations Enablement, the Customer Order Fulfillment Specialist will be responsible for coordinating the customer journey from the initial point of sale through…
Added 6 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
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Added 6 hours ago
REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA
United Services Group
Maple Ridge, BC · Langley (District), BC · Abbotsford, BC · Burnaby, BC · Surrey, BC · Vancouver, BC · Richmond, BC · Langley, BC
The Regional Partner/Learning Manager will report to Head of Partner Relations,
Added 6 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…

Ciena

Partner Delivery Project Manager

Ottawa, ON, Canada

Pay Range: The annual pay range for this position is $64,100 - $102,300 · Full-time

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Job details

Pay: Pay Range: The annual pay range for this position is $64,100 - $102,300
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

Partner Delivery Project Manager

Ciena is transforming how technology enables its global partner ecosystem through simplified delivery processes, reliable infrastructure, trusted operational data, AI-enabled workflows, and scalable support capabilities. This role serves as the primary Project Manager for the Partner Delivery portfolio, partnering closely with Supply Chain, IT service owners, End User Support, external partners, vendors, and business stakeholders to define strategy, prioritize investments, and deliver measurable business outcomes.

How you will make an impact:

You will lead the planning, execution, and transition of partner delivery initiatives supporting supply chain infrastructure, fulfillment delivery, and integrated systems. Working across IT service owners, Network, End User Support, Supply Chain, external partners, vendors, and technical teams, you will align scope, schedules, dependencies, risks, decisions, and operational handoffs.

Lead end-to-end delivery of partner technology initiatives, ensuring agreed scope and business outcomes are delivered on schedule, within budget, and to established quality and operational-readiness standards.
Partner with business owners, IT service owners, technical teams, and external partners to define project scope, objectives, success measures, deliverables, roles, and acceptance criteria aligned with business priorities and partner commitments.
Develop and maintain project plans, schedules, and budgets, and monitor progress against key milestones, metrics, and deliverables.
Identify and mitigate project risks and issues, and develop contingency plans as needed.
Coordinate and facilitate cross-functional project teams, ensuring effective communication, collaboration, and alignment of resources.
Manage project budgets, track expenses, and provide regular project status updates to stakeholders.
Conduct post-project evaluations to identify lessons learned and best practices, and implement process improvements for future projects.
Process management & improvement defined, work a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
Drive AI enablement and continuous enhancement across partner delivery processes by identifying high-value use cases, coordinating adoption, measuring outcomes, and improving automation, efficiency, and the partner experience.

The knowledge:

Project and program management methodologies, governance practices, delivery lifecycle controls, and Agile or hybrid ways of working.
Risk, issue, dependency, change, financial, resource, and stakeholder management across complex initiatives.
Portfolio reporting, dashboards, collaboration platforms, financial tracking, and data-driven performance measurement.
Operational readiness, change adoption, knowledge transfer, support-model design, and structured transition to operations.
Endpoint technologies and support practices, including laptops, printers, scanners, device management, security controls, connectivity, software deployment, and lifecycle management.
AI, automation, and digital productivity concepts, including use-case identification, responsible governance, adoption, outcome measurement, and continuous enhancement.

The must-have experience:

Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field, or equivalent practical experience.
Proven experience leading complex technology or partner-delivery initiatives across external partners, vendors, distributed teams, or global locations.
Demonstrated ability to manage scope, schedules, budgets, resources, risks, dependencies, decisions, and operational handoffs.
Strong written, verbal, and executive communication skills, including the ability to translate technical issues into business impact and manage escalations constructively.
Strong analytical and problem-solving skills, attention to detail, and the ability to manage multiple priorities and meet commitments.
Hands-on experience troubleshooting endpoint hardware, operating systems, applications, device management, network connectivity, and access issues, with the ability to coordinate resolution across support teams, vendors, and partners.
Ability to lead through influence, build accountability across teams, and work effectively across technologies, partner organizations, cultures, and time zones.
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Nice to haves:

Experience supporting supply chain, manufacturing, endpoint, fulfillment, infrastructure, or other partner-operated environments.
Experience enabling AI, automation, or digital productivity solutions and driving stakeholder adoption and measurable outcomes.
Experience in change management, organizational transformation, or adoption of new technology and operating models.
Experience with portfolio reporting, executive dashboards, collaboration platforms, financial tracking, or data-driven performance measures.undefined

Why this role matters:

This role will help shape the future of Ciena’s Partner Delivery capabilities by simplifying delivery processes, strengthening operational readiness, expanding scalable support, and accelerating the responsible adoption of AI and automation. The Partner Delivery Project Manager will play a critical role in enabling Ciena and its partners to operate more efficiently, scale with the business, reduce delivery risk, and deliver greater strategic value across the enterprise.

Pay Range: The annual pay range for this position is $64,100 - $102,300

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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More about this job

Responsibilities

The Partner Delivery Project Manager leads the planning, execution, and transition of complex technology initiatives within the partner ecosystem. This role coordinates cross-functional teams to ensure projects are delivered on schedule, within budget, and aligned with business outcomes.

Requirements

Candidates must have a bachelor's degree in a relevant field and proven experience managing complex technology or partner-delivery initiatives. Strong analytical, communication, and problem-solving skills are required to manage project lifecycles and lead through influence.

Skills

Project management
Supply chain management
Agile methodology
Stakeholder management
Risk management
Budget management
Process improvement
AI enablement
Automation
Data analysis
Change management
Operational readiness
Vendor management
Endpoint technology
Strategic planning
Communication

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) matching
DCPP matching
Employee stock purchase program
Employee assistance program
Paid holidays
Paid sick leave
Vacation time
Paid family leave

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Supply Chain
IT Infrastructure
Agile
AI
Automation
Digital Productivity
Stakeholder Management
Risk Management
Budgeting
Operational Readiness
Endpoint Technologies
Vendor Management
Change Management
Data-driven Performance
Portfolio Reporting
Collaboration Platforms
Business Administration
Information Technology
Networking
System Integration
Process Improvement
Lifecycle Management
Security Controls
Software Deployment
Connectivity
Governance
Strategic Value
Cross-functional Leadership
Business Outcomes

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