Find work in Canada.

553,131 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 2 days ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Part-time
…competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and…
Added 2 days ago
C
Sr. Consultant, Back End Developer- Java
CIBC
Toronto, ON
- Full-time
…competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and…
Added 2 days ago
C
Business Coordinator for Vice Chair
CIBC
Toronto, ON
- Full-time
Executive support - Provide proactive, high-touch support by assessing competing demands, identifying priorities, and recommending practical solutions to scheduling and workflow challenges.…
Added 2 days ago
C
Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
As the Program Manager for Learning Enablement and Early-Career Development within the GCN Global organization, you will own the planning, governance, and continuous improvement of customer…
Added 2 days ago
HR Advisor - Organizational Development
The St. Lawrence Seaway Management Corporation
St. Catharines, ON
…organization's needs into HR projects, programs and tools, and support teams through organizational culture change. With your experience in change management and your ease working with…
Added 2 days ago
CF
Investment Operations Associate
CI Financial
CDA-Aligned-Head Office
- Full-time
…and create solutions in their mission to provide excellent support to our Investment Advisor clients. The Client Experience Team is the ‘go to’ for our Advisors, this relationship is based…
Added 2 days ago
CI
Seasonal Associate
Carters Inc.
Ottawa, ON
- Part-time
Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
Added 2 days ago
Cake Decorator-FT
Sobeys
Courtenay, BC
Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
Added 2 days ago
BP
Corporate Host
Brookfield Properties
Calgary, AB · Royal Bank Building
- Full-time
Support lobby events, Guest Services, parking validation, tenant handouts, or similar tasks as applicable.
Added 2 days ago
BP
Business Support Representative (Toronto Office)
Bruce Power
Toronto, ON · Bruce Power
- Full-time
…challenging and impactful nuclear projects like our Life Extension Program and medical isotope production. Ongoing training and development are part of every job, offering constant growth…
Added 2 days ago
B
Manager, Digital Strategy & Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
…organizational change. Works across BMO to deliver initiative and program outcomes aligned with broader business and group…
Added 2 days ago
BU
Associate Director, Marketing and Business Development, Ancillary Services
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…priorities, enhance brand awareness, improve customer engagement, and support revenue growth. The incumbent leads cross-functional marketing, digital, communications, and partnership…
Added 2 days ago
P
Packing Operator
P&H
Saskatoon, SK
- Full-time
We are seeking a Packing Operator to join our P&H Milling team. This role will support the operations, performing their duties in a safe and timely manner
Added 2 days ago
P
Cloud Administrator
P&H
Winnipeg, MB · Cambridge, ON
- Full-time
Administer and support Microsoft Azure, Microsoft Entra ID, and Microsoft 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive.
Added 2 days ago
Part-Time Front Desk Administrator (Precision Honda)
Performance Auto Group
ON · Mississauga, ON
Empowerment: We encourage and support our people in taking initiative
Added 2 days ago
B
AI Engineering Specialist
BlackBerry
Toronto, ON · Waterloo, ON
- Full-time
The BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well-being. BlackBerry remains committed to offering affordable…
Added 2 days ago
Assistant Manager, Trade Support, Stock Loan Middle Office (GWO)
Scotiabank
Toronto, ON
Employee Referral Program – Potential Reward: $1,000.00
Added 2 days ago
A
Personal Support Worker AgeCare Samac
AgeCare
Oshawa, ON · AgeCare Samac (Previously Wynfield)
- Part-time
Graduate of Personal Support Worker Certificate/Diploma Program.
Added 2 days ago
A
Personal Support Worker AgeCare Samac
AgeCare
Oshawa, ON · AgeCare Samac (Previously Wynfield)
- Part-time
Graduate of Personal Support Worker Certificate/Diploma Program.
Added 2 days ago
P
Fleet Maintenance Fueler Washer
Penske
Calgary, AB
- Full-time
Added 2 days ago
MI
Service Technician - NB and PEI
Medline Industries, LP
NB
- Full-time
Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Added 2 days ago
MI
Branch Operations Coordinator
Medline Industries, LP
Ottawa, ON
- Full-time
Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
Added 2 days ago
M
Sales Strategy & Customer Marketing Leader
Mars
Toronto, ON · BOL-Mars Canada Inc.
- Full-time
Support the customer activation of innovation initiatives from concept through launch.
Added 2 days ago
Client Service Assistant
The Canada Life Assurance Company
Toronto, ON
…Service team, you will provide administrative and operational support to ensure a positive experience for plan sponsors and…
Added 2 days ago
Disability Claims Administrator
The Canada Life Assurance Company
Vancouver, BC
…presence two days per week to collaborate with colleagues and support our clients effectively. If you’re passionate about delivering exceptional service and thrive in a dynamic environment,…

Ciena

Program Manager, Learning Enablement & Early-Career Development

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

Role Summary

As the Program Manager for Learning Enablement and Early-Career Development within the GCN Global organization, you will own the planning, governance, and continuous improvement of customer learning, workforce enablement, related business-system, and early-career development programs. You will partner with practice leaders, Customer Operations, Learning Operations, field teams, business stakeholders, and IT to translate organizational priorities into scalable program plans, reliable operating processes, measurable outcomes, and an outstanding stakeholder experience.

You will also lead the day-to-day enablement and participant experience for the Ciena Services Early-In-Career Development Program, a structured journey that prepares early-career professionals for Project Management, Network Engineering, and Customer Success roles while building shared accountability for customer outcomes.

How You Will Contribute

Learning Enablement & Operations Program Management

Business Systems & Process Coordination

· Support business systems, tools, data quality, user access, and operational processes used by GCN Services team and interface with wider.

· Partner with stakeholders to gather requirements, identify process improvements, and drive operational efficiency initiatives.

· Document and manage business requirements, enhancement requests, user stories, and system defects through resolution.

· Serve as the liaison between business users and IT teams to support solution delivery and continuous improvement.

· Coordinate testing, validation, and deployment of system enhancements and process changes.

· Maintain documentation, training materials, and user communications to support effective adoption and ongoing operations.

Customer Learning Administration

· Coordinate instructor-led customer training requests from intake through completion, working closely with customers, Ciena account teams, instructors, and Learning Operations including communications with customers and internal stakeholders to confirm training scope, timing, roster needs, and any required follow-up actions.

· Support enrollment of online training for customer requests, including collecting required learner information and coordinating assignment or access with the appropriate learning support teams.

· Track customer learning consumption, certification activity, and training utilization. Assist with customer learning program administration and reporting.

Enablement & Workforce Support

· Assist with onboarding activities for employees, contractors, and partner resources.

· Track and document enablement requirements, assigned training, certifications, and readiness milestones.

· Support enablement events, workshops, and knowledge-sharing initiatives.

Reporting & Analytics

· Generate recurring and ad hoc reports from learning, operational, and business systems.

· Support the collection and analysis of training, certification, and operational metrics. Identify data discrepancies and coordinate corrective actions.

· Assist leadership with reporting and presentation preparation.

Early-Career Program Management

In addition to broader enablement responsibilities, you will coordinate the daily operation of the Services Early-Career Development Program and turn the program design into a consistent participant experience.

Coordinate program readiness activities, including technology and workplace setup, required onboarding and preliminary training, orientation, mentor and buddy introductions.

Manage the daily learning plan and participant schedule across the Common Services Core

Coordinate applied learning activities as defined for the Program.

Monitor participant attendance, completion of required activities, assignment progress, learning evidence, and readiness risks; escalate issues when appropriate.

Provide regular participant coaching and coordinate feedback from instructors, mentors, buddies, pathway leaders, and project-shadow hosts.

Prepare and administer the Common Core Qualification Gate.

Integrate High Reliability practices and double-loop learning into all aspects of the program.

Coordinate final pathway-readiness demonstrations, the integrated ownership simulation, graduation activities, and participant transition plans.

Maintain program calendars, learning content, participant records, qualification evidence, feedback, KPI reporting, and continuous-improvement actions.

What We Are Looking For

Bachelor's Degree in: Engineering, Business Administration, Organizational Development, Learning & Development

5+ years of experience in program management, learning or enablement operations, business operations, technical enablement, or delivery-focused roles, preferably within the telecom industry.

Knowledge of telecom technology and products a plus.

Excellent communication skills, with the ability to articulate complex concepts clearly and concisely.

Strong organizational skills and attention to detail, with the ability to coordinate schedules, learning activities, participant records, and multiple stakeholders.

Demonstrated program and project management experience, including cross-functional planning, governance, risk management, stakeholder communication, and delivery accountability; PMP preferred.

Strong technical, analytical, and critical-thinking skills.

Ability to influence without direct authority and drive alignment across global and cross-functional teams.

Initiative-taking and adaptable, with the ability to thrive in a fast-paced, evolving environment.

Excellent collaboration skills, with experience working directly with leadership and cross-functional teams.

Experience with early-career development, cohort-based learning, mentoring, facilitation, or structured qualification programs is preferred.

Proficiency with Microsoft 365 applications, including Excel, Outlook, Teams, and SharePoint.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply About employer

More about this job

Responsibilities

The Program Manager will oversee the planning, governance, and continuous improvement of customer learning, workforce enablement, and early-career development programs. They will partner with cross-functional teams to translate organizational priorities into scalable plans, measurable outcomes, and effective participant experiences.

Requirements

Candidates must hold a Bachelor's degree in Engineering, Business, or a related field and possess at least 5 years of experience in program management or enablement operations. Strong organizational, analytical, and communication skills are required, along with proficiency in Microsoft 365 and experience in cross-functional team environments.

Skills

Program management
Learning enablement
Early-career development
Business operations
Process improvement
Stakeholder management
Data analysis
Project management
Technical enablement
Facilitation
Mentoring
Cross-functional collaboration
Microsoft 365
Reporting
Governance
Communication

Benefits

Medical plan
Dental plan
Vision plan
401(k) with company matching
DCPP with company matching
Employee Stock Purchase Program
Employee Assistance Program
Company-paid holidays
Paid sick leave
Vacation time
Paid family leave

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Learning Enablement
Early-Career Development
Telecom
Customer Operations
Business Systems
Process Coordination
Governance
Data Quality
User Stories
Solution Delivery
Customer Learning
Certification
Onboarding
Readiness Milestones
Analytics
KPI Reporting
PMP
Microsoft 365
SharePoint
Teams
Excel
Outlook
High Reliability Practices
Double-loop Learning
Cross-functional Planning
Risk Management
Stakeholder Communication
Technical Enablement
Delivery Accountability

Report this job