Find work in Canada.

526,396 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
Partner with Architecture, Cloud Engineering, Infrastructure, Security, and Operations teams to deliver highly available and secure platforms.
Added 10 mins ago
E
Communications Manager, Equinix Foundation
Equinix
Toronto, ON
- Full-time
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Added 25 mins ago
CO-OP STUDENT - TAX TRAINEE
Alstom
Saint-Bruno, QC
…metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every…
Added 25 mins ago
TO
Product Engineering Lead, Keet (100% Remote, Worldwide)
Tether Operations Limited
Remote, Canada
- Full-time
- Remote
Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship…
Added 25 mins ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
BC · British Columbia, Canada
- Full-time
…projects. You will work closely with customers, engineering, operations, field service teams, product groups, and commercial stakeholders to develop innovative solutions that address asset…
Added 40 mins ago
E&I Technician
Steel Reef Infrastructure Corporation
Lampman, SK
…Southeast Saskatchewan field team. Working closely with the E&I Lead, Operations, Maintenance, and contractors, this position is responsible for the preventative and corrective maintenance,…
Added 40 mins ago
Site Superintendent (Construction) - Nights
PACT
ON · Mississauga, Ontario
The Pearson Airport Construction Team (PACT) is seeking an experienced Site Superintendent to oversee daily field operations and support the safe, efficient, and high-quality delivery of…
Added 40 mins ago
K
Facilities Compliance Coordinator
Kenvue
Guelph, ON
- Full-time
…requirements. This role is responsible for coordinating facility operations, maintenance programs, compliance initiatives, investigations, audits, training activities, and documentation…
Added 41 mins ago
JA
Solution Engineering Manager
JR Automation
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 41 mins ago
AC
Conventional Signaling Delivery Director – Track Team
Accenture Construct
Toronto, ON
- Full-time
…data centers, power grids, rail networks, factories and public infrastructure that keep communities moving - smarter, safer and more…
Added 55 mins ago
T
Lead Mil-Ka Senior System Engineering Specialist
Telesat
Ottawa, ON
- Full-time
Within the System Engineering team, lead the technical coordination needed to adapt Lightspeed’s low Earth orbit constellation and associated ground infrastructure for military Ka-band…
Added 55 mins ago
C
Senior Consultant, Employee Technology Services
CIBC
Toronto, ON
- Full-time
…recommendations with supporting timelines and estimates, and lead current-state and future-state analysis to support effective…
Added 55 mins ago
C
Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 1 hour ago
M
Lead, Commercial Management
Metrolinx
Canada
- Full-time
…professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that…
Added 1 hour ago
GM
Senior Software Developer - CI/CD and Software Development Tools
General Motors
Markham, ON
- Full-time
Partner with internal IT operations, infrastructure, cybersecurity, and supplier teams to ensure platforms comply with corporate policies, standards, and requirements.
Added 1 hour ago
FC
Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
…carriers and Managing General Agencies (MGAs), and recruit, lead, and develop a team of Insurance Operations Associates. The incumbent will be responsible for creating a scalable and…
Added 1 hour ago
JA
Improvement Project Implementation Intern
JR Automation
Stoney Creek, NB
- Full-time
Lead and work alongside a suitable team of factory employees
Added 1 hour ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
Stoney Creek, NB
- Full-time
…projects. You will work closely with customers, engineering, operations, field service teams, product groups, and commercial stakeholders to develop innovative solutions that address asset…
Added 1 hour ago
S
OCS Design Delivery - Senior Manager
SYSTRA
Toronto, ON
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 1 hour ago
S
Signalling and Train Controls Director (Engineering Services)
SYSTRA
Toronto, ON
- Full-time
Lead the review and validation of safety-critical signalling circuits, logic architectures, wayside configurations and vehicle-onboard interfaces. Provide technical oversight throughout…
Added 1 hour ago
P
Service Design Lead
PLATO
Remote, Canada
- $95 to $110 CAD / hour
- Contract
- Remote
Lead end-to-end service design for the NIIS replacement, covering the full investigation lifecycle from referral intake through to case closure and outcome recording.
Added 1 hour ago
BS
Managed Service Director
Bulletproof Solutions Inc
Toronto, ON
- Full-time
Lead, mentor, and develop the operations management team, including leaders for Service Desk, Infrastructure, and NOC/TOC.
Added 1 hour ago
Journeyperson Plumber, Campus Operations
University of Saskatchewan
Saskatoon, SK
…teaching, learning, and discovery. This team is responsible for operations, maintenance, service, utilities distribution, and customer support. The Facilities Team Charter describes the…
Added 1 hour ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
We are seeking a highly skilled and motivated Senior Network Engineer with 7+ years of experience to join our dynamic infrastructure team. In this full-time role, you will be an integral…
Added 1 hour ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure,…

Ciena

Program Manager, Learning Enablement & Early-Career Development

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

Role Summary

As the Program Manager for Learning Enablement and Early-Career Development within the GCN Global organization, you will own the planning, governance, and continuous improvement of customer learning, workforce enablement, related business-system, and early-career development programs. You will partner with practice leaders, Customer Operations, Learning Operations, field teams, business stakeholders, and IT to translate organizational priorities into scalable program plans, reliable operating processes, measurable outcomes, and an outstanding stakeholder experience.

You will also lead the day-to-day enablement and participant experience for the Ciena Services Early-In-Career Development Program, a structured journey that prepares early-career professionals for Project Management, Network Engineering, and Customer Success roles while building shared accountability for customer outcomes.

How You Will Contribute

Learning Enablement & Operations Program Management

Business Systems & Process Coordination

· Support business systems, tools, data quality, user access, and operational processes used by GCN Services team and interface with wider.

· Partner with stakeholders to gather requirements, identify process improvements, and drive operational efficiency initiatives.

· Document and manage business requirements, enhancement requests, user stories, and system defects through resolution.

· Serve as the liaison between business users and IT teams to support solution delivery and continuous improvement.

· Coordinate testing, validation, and deployment of system enhancements and process changes.

· Maintain documentation, training materials, and user communications to support effective adoption and ongoing operations.

Customer Learning Administration

· Coordinate instructor-led customer training requests from intake through completion, working closely with customers, Ciena account teams, instructors, and Learning Operations including communications with customers and internal stakeholders to confirm training scope, timing, roster needs, and any required follow-up actions.

· Support enrollment of online training for customer requests, including collecting required learner information and coordinating assignment or access with the appropriate learning support teams.

· Track customer learning consumption, certification activity, and training utilization. Assist with customer learning program administration and reporting.

Enablement & Workforce Support

· Assist with onboarding activities for employees, contractors, and partner resources.

· Track and document enablement requirements, assigned training, certifications, and readiness milestones.

· Support enablement events, workshops, and knowledge-sharing initiatives.

Reporting & Analytics

· Generate recurring and ad hoc reports from learning, operational, and business systems.

· Support the collection and analysis of training, certification, and operational metrics. Identify data discrepancies and coordinate corrective actions.

· Assist leadership with reporting and presentation preparation.

Early-Career Program Management

In addition to broader enablement responsibilities, you will coordinate the daily operation of the Services Early-Career Development Program and turn the program design into a consistent participant experience.

Coordinate program readiness activities, including technology and workplace setup, required onboarding and preliminary training, orientation, mentor and buddy introductions.

Manage the daily learning plan and participant schedule across the Common Services Core

Coordinate applied learning activities as defined for the Program.

Monitor participant attendance, completion of required activities, assignment progress, learning evidence, and readiness risks; escalate issues when appropriate.

Provide regular participant coaching and coordinate feedback from instructors, mentors, buddies, pathway leaders, and project-shadow hosts.

Prepare and administer the Common Core Qualification Gate.

Integrate High Reliability practices and double-loop learning into all aspects of the program.

Coordinate final pathway-readiness demonstrations, the integrated ownership simulation, graduation activities, and participant transition plans.

Maintain program calendars, learning content, participant records, qualification evidence, feedback, KPI reporting, and continuous-improvement actions.

What We Are Looking For

Bachelor's Degree in: Engineering, Business Administration, Organizational Development, Learning & Development

5+ years of experience in program management, learning or enablement operations, business operations, technical enablement, or delivery-focused roles, preferably within the telecom industry.

Knowledge of telecom technology and products a plus.

Excellent communication skills, with the ability to articulate complex concepts clearly and concisely.

Strong organizational skills and attention to detail, with the ability to coordinate schedules, learning activities, participant records, and multiple stakeholders.

Demonstrated program and project management experience, including cross-functional planning, governance, risk management, stakeholder communication, and delivery accountability; PMP preferred.

Strong technical, analytical, and critical-thinking skills.

Ability to influence without direct authority and drive alignment across global and cross-functional teams.

Initiative-taking and adaptable, with the ability to thrive in a fast-paced, evolving environment.

Excellent collaboration skills, with experience working directly with leadership and cross-functional teams.

Experience with early-career development, cohort-based learning, mentoring, facilitation, or structured qualification programs is preferred.

Proficiency with Microsoft 365 applications, including Excel, Outlook, Teams, and SharePoint.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply About employer

More about this job

Responsibilities

The Program Manager will oversee the planning, governance, and continuous improvement of customer learning, workforce enablement, and early-career development programs. They will partner with cross-functional teams to translate organizational priorities into scalable plans, measurable outcomes, and effective participant experiences.

Requirements

Candidates must hold a Bachelor's degree in Engineering, Business, or a related field and possess at least 5 years of experience in program management or enablement operations. Strong organizational, analytical, and communication skills are required, along with proficiency in Microsoft 365 and experience in cross-functional team environments.

Skills

Program management
Learning enablement
Early-career development
Business operations
Process improvement
Stakeholder management
Data analysis
Project management
Technical enablement
Facilitation
Mentoring
Cross-functional collaboration
Microsoft 365
Reporting
Governance
Communication

Benefits

Medical plan
Dental plan
Vision plan
401(k) with company matching
DCPP with company matching
Employee Stock Purchase Program
Employee Assistance Program
Company-paid holidays
Paid sick leave
Vacation time
Paid family leave

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Learning Enablement
Early-Career Development
Telecom
Customer Operations
Business Systems
Process Coordination
Governance
Data Quality
User Stories
Solution Delivery
Customer Learning
Certification
Onboarding
Readiness Milestones
Analytics
KPI Reporting
PMP
Microsoft 365
SharePoint
Teams
Excel
Outlook
High Reliability Practices
Double-loop Learning
Cross-functional Planning
Risk Management
Stakeholder Communication
Technical Enablement
Delivery Accountability

Report this job