Jobs in Canada

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Added 7 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Canada
- Contract
We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.
Added 7 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 7 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 7 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 7 mins ago
N
Analyst, Retail, Regional Finance
Nutrien
Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 7 mins ago
N
Sr Analyst, Retail, Regional Finance
Nutrien
Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 7 mins ago
MR
Director Oncology Pipeline
MedAccess Recruiters
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborate with Business Intelligence to develop Canadian forecasts and scenario planning
Added 7 mins ago
AC
Enterprise Data Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
…This role will establish a secure, scalable, governed, and business-driven data foundation across ERP, MES, manufacturing, quality, supply chain, finance, and other enterprise applications.…
Added 7 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 7 mins ago
E
Director of Care (DOC) - Full Time (FT) - Tuxedo Villa - Bonuses Available
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Full-time
Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvem
Added 7 mins ago
UKG Pro WFM Timekeeping Lead- Manager
EY
Toronto, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · AB · Calgary, AB
To qualify for the role, you must have:
Added 7 mins ago
AC
Contracts Analyst - Airside and Vendor Performance
Air Canada
Dorval, QC
- Full-time
Working closely with Strategic Procurement Managers, internal business stakeholders, Business Intelligence and IT partners, the analyst will establish consistent performance management…
Added 7 mins ago
S
Intern, Data Engineering (4 Months)
Seaspan
North Vancouver, BC
- Full-time
…developing, testing, and documenting data solutions that enable analytics and business decision-making across Seaspan Marine Group. Working alongside experienced data professionals, the…
Added 22 mins ago
N
Analyst, Retail, Regional Finance
Nutrien
Saskatoon, SK
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 22 mins ago
W
Merchant
Walmart
Mississauga, ON
- Full-time
Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Added 22 mins ago
W
(CAN) Analyst, Walmart Services
Walmart
Mississauga, ON
- Full-time
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Added 22 mins ago
ML
Sr. Manager, Distribution
Maple Leaf Foods Inc.
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.
Added 22 mins ago
LC
Brand Marketing – Super Market Division Co-op Student
Loblaw Companies Limited
Brampton, ON
- Full-time
…spending the other 4 days in the office (to be determined by each business…
Added 22 mins ago
LC
Associate Product Manager
Loblaw Companies Limited
Brampton, ON
- Full-time
Lead day to day engagement with individual product teams on impacts to their business, advise and support teams on material considerations for new product development, and escalate delays…
Added 36 mins ago
N
Sr Analyst, Retail, Regional Finance
Nutrien
Saskatoon, SK
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 36 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.
Added 36 mins ago
HB
Franchise Business Partner
Hana Brands
ON · Ontario, Canada
- $60,000 to $80,000 CAD / year
- Full-time
Attention to Detail, Business and Customer Focus, Relationship Building, Financial Acumen and Data Analytics, Planning and Priority Setting, Communication, Quality Control, Interpersonal…
Added 36 mins ago
U
Insurance Business Analyst
UST
ON · Ontario, Canada
- Full-time
Data and AI: analytics strategy, data platforms, generative AI use cases in service and claims
Added 36 mins ago
MA
Business Analyst
MSH Americas - Diot-Siaci Group
Toronto, ON
- $95,000 to $110,000 CAD / year
- Full-time
We’re looking for an experienced Business Analyst to join our Project Management Office for 18-month and help turn business needs into practical, well-defined solutions.
Added 36 mins ago
U
Senior Business Analyst
UST
ON · Ontario, Canada
- Full-time
As a Senior Business Analyst, you will support life and health reinsurance clients across all reinsurance administration processes, including Administration, Operations, Technical…

Ciena

Senior Advisor, Product Line Management, Maintenance & Managed Services

Canada

The salary range for this position in the United States of America is $176,500.00 - $281,900.00. · Full-time

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Job details

Pay: The salary range for this position in the United States of America is $176,500.00 - $281,900.00.
Job type: Full-time
Experience: Typically 10+ years of relevant telecommunications, technical support, managed services, product management or service portfolio experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

How You Will Contribute

Serve as the expert portfolio advisor for complex maintenance, managed-service and resident-engineer opportunities.
Create integrated offers and commercial approaches that connect technical support, spares, field support, resident expertise, managed operations and automation.
Shape long-term portfolio competitiveness through customer insight, operating-model knowledge and rigorous recurring-revenue economics.

Key Responsibilities

Own the relevant services portfolio strategy, roadmap, lifecycle and commercial performance, including revenue, margin, adoption and customer outcomes.
Build detailed P&Ls for complex service opportunities, integrating scope, resource assumptions, direct and indirect costs, pricing, risk, revenue recognition considerations and expected margin.
Maintain an ongoing understanding of the portfolio-level P&L and its relevant financial KPIs; track performance, identify trends and variances, and provide analysis or reporting as needed.
Connect opportunity-level financial decisions to the broader business outlook, including the effect on portfolio revenue, margin, mix, investment priorities and long-term profitability.
Translate customer, regional, delivery, product and market signals into prioritized portfolio requirements and investment recommendations.
Lead or govern New Service Introduction activities, including business case, scope, pricing, costing, readiness, enablement, launch and post-launch review.
Partner across Sales, Service Sales, Services Delivery, Quoting, Product PLM, Engineering, Marketing, Finance, Legal, Supply Chain, Partner Management and regional leadership.
Support complex opportunities and RFx responses with clear positioning, defensible scope, commercial rationale and delivery alignment.
Develop portfolio KPIs and use data, competitive intelligence and customer feedback to recommend corrective actions and growth priorities.
Develop and govern innovative commercial models involving term, coverage, consumption, service levels, risk, third-party content and cost-to-serve.
Lead portfolio decisions on standard versus custom constructs, exclusions, transitions, renewals and scalable delivery models.
Partner with GCC, NOC, field services, renewals, delivery and regional stakeholders to improve service performance and customer outcomes.
Identify opportunities to attach maintenance and managed services to new products, installed-base transitions and strategic account plans.
Mentor P3 and P4 PLMs and provide structured review for major quotes, business cases and portfolio changes.

Measures of Success

Recurring revenue, gross margin, renewal performance and portfolio attach.
Accuracy, quality and business usefulness of complex opportunity P&Ls and ongoing portfolio financial analysis.
Improved standardization and commercial quality across complex recurring-service opportunities.
Successful adoption of new maintenance and managed-service constructs.
Clearer portfolio governance and fewer avoidable scope or cost-to-serve issues.

The Must Haves

Bachelor’s degree in Engineering, Business Administration or equivalent relevant experience.
Typically 10+ years of relevant telecommunications, technical support, managed services, product management or service portfolio experience.
Deep understanding of maintenance, technical support, spares, managed operations and resident-engineer models.
Strong command of recurring-revenue economics, P&L, pricing, risk and commercial terms.
Deep experience driving customer-facing pre-sales, deal strategy and commercial activities in B2B technology.
Demonstrated ability to build P&Ls for complex recurring-service opportunities and interpret the full Maintenance and Managed Services P&L, including relevant business drivers, trends and risks.
Demonstrated leadership of major cross-functional initiatives and high-stakes customer decisions.
Excellent executive communication, negotiation, facilitation and analytical skills.

Assets

Experience with multi-vendor support, NOC/AIOps, predictive assurance or automation-enabled support.
Experience with support tiering, service-level constructs, entitlement, renewals and installed-base analytics.
Experience with partner ecosystems and global delivery models.

Salary Range

The salary range for this position in the United States of America is $176,500.00 - $281,900.00.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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More about this job

Responsibilities

Own the maintenance and managed-services portfolio strategy, roadmap, lifecycle, and commercial performance, including complex opportunity P&Ls, pricing, and portfolio financial analysis. Lead service introductions and cross-functional portfolio decisions, support major customer opportunities, and improve recurring revenue, margins, standardization, and customer outcomes.

Requirements

Requires a bachelor’s degree in Engineering, Business Administration, or equivalent relevant experience, typically with 10 or more years in telecommunications, technical support, managed services, product management, or service portfolios. Candidates should bring deep expertise in service models and recurring-revenue economics, experience building and interpreting complex P&Ls, and strong customer-facing commercial, leadership, analytical, and communication skills.

Skills

Services Portfolio Strategy
Product Lifecycle Management
P&L Management
Recurring-Revenue Economics
Pricing and Commercial Strategy
Financial Analysis
Maintenance Services
Managed Services
Technical Support
Pre-Sales and Deal Strategy
New Service Introduction
Cross-Functional Leadership
Customer and Market Analysis
Negotiation
Portfolio Governance
Executive Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) With Company Matching
Defined Contribution Pension Plan With Company Matching
Employee Stock Purchase Program
Employee Assistance Program
Company-Paid Holidays
Paid Sick Leave
Vacation Time
Paid Family Leave

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Maintenance Services
Managed Services
Technical Support
Spare Parts
Resident Engineers
Services Portfolio Strategy
Product Lifecycle Management
Recurring Revenue
P&L
Gross Margin
Pricing
Commercial Models
New Service Introduction
Business Cases
Revenue Recognition
RFx Responses
Service-Level Agreements
Renewals
Installed-Base Analytics
Multi-Vendor Support
Network Operations Center
AIOps
Predictive Assurance
Automation
Global Delivery Models
Competitive Intelligence
Cost-to-Serve
Portfolio Governance
Cross-Functional Leadership

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Work requirements

Jobs in Canada