Find work in Canada.

491,388 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
S
Cube Developer
Synechron
Mississauga, ON
- Full-time
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading…
Added 24 mins ago
SI
Influencer and Comms Strategist (contract)
Sony Interactive Entertainment
Mississauga, ON
- Full-time
Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance.
Added 39 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Microsoft SharePoint Online and OneDrive, Power Platform
Added 54 mins ago
IF
Data Engineer
Innovation Federal Credit Union
Canada
- Full-time
Microsoft 365 ecosystem (Excel, Teams, Power Platform exposure an asset)
Added 54 mins ago
IF
Integration & Azure Developer
Innovation Federal Credit Union
Canada
- Full-time
Microsoft 365 ecosystem (Excel, Teams, Power Platform exposure an asset)
Added 54 mins ago
DC
Power BI & Power Platform Administrator
Dasro Consulting Inc.
Calgary, AB
- Contract
The Power BI and Power Platform Administrator owns the end-to-end administration, security, governance, and capacity management for Microsoft Power BI, while serving as the operational and…
Added 54 mins ago
T
Power Platform Developer
Tailored365
AB · Edmonton, AB
- Full-time
This is a full-time hybrid role for a Power Platform Developer based in Edmonton, AB, with opportunities for partial remote work. The successful candidate will design, develop, and maintain…
Added 1 hour ago
EC
Platform Engineer
Experis Canada
Toronto, ON
- Contract
Job Title: Senior Microsoft Power Platform Engineer
Added 1 hour ago
AC
Data and AI Analyst - Governance, Integration
Air Canada
Dorval, QC
- Full-time
…operational support of Air Canada's enterprise data governance platform. Working closely with Data Governance, Data Engineering, Architecture, Security, and business teams, the role…
Added 1 hour ago
Influencer and Comms Strategist (contract)
PlayStation Global
Mississauga, ON
● Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance.
Added 2 hours ago
C
Sr Analyst, Automation & Analytics
CIBC
Toronto, ON
- Full-time
…for developing solutions leveraging self-serve tools such as Power Apps, Power Automate, VBA Alteryx, Azure DevOps & Tableau to address business problems. The incumbent will assist in the…
Added 2 hours ago
MS
Microsoft Dynamics Consultant
Millennium Software and Staffing Inc
Montreal, QC
- Contract
We are looking for Dynamics Power Platform Developer - Montreal, QC
Added 2 hours ago
ES
Dynamics - Powerplatform Engineer
Epsilon Solutions Ltd.
Montreal, QC
- Contract
We are looking for a Senior Microsoft power platform Engineer, who is familiar with AI Builder and Co-Pilots as well as Dynamics and Power Apps. The ideal candidate will have experience…
Added 2 hours ago
RG
Senior D365 F&O Platform Developer
R2 Global
Toronto, ON
- Full-time
Experience with SQL, integrations and Microsoft technologies such as .NET/C#, Power Platform, Azure Logic Apps or Azure Functions.
Added 2 hours ago
A
Microsoft Fabric Platform Architect
Aplin
AB · Edmonton, AB
- Contract
We are seeking a Microsoft Fabric Platform Architect to support the continued development, optimization, and governance of an enterprise analytics environment. This role will help assess…
Added 3 hours ago
C
Senior Analyst , AI Operations & Governance
Ciena
Ottawa, ON
- Full-time
Hands-on administration experience with Microsoft 365, Microsoft 365 Copilot, Copilot Studio, Power Platform, and Microsoft Entra ID.
Added 3 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…role. The ideal candidate will have hands-on experience with Microsoft Dynamics AX/D365 Finance and Operations (D365FO)/C365CM, Data Management Framework (DMF), system integrations,…
Added 3 hours ago
AC
Principal Presales Solutions Architect
Adastra Corporation
Markham, ON
- Full-time
Microsoft: Fabric (OneLake, Lakehouse and Warehouse, Data Factory, Real-Time Intelligence), Azure SQL, Synapse-era estates, Purview, and Power BI.
Added 3 hours ago
AI
Senior Power Platform Engineer – AI & Copilot
Aptino, Inc.
Quebec, QC
- Contract
Aptino Inc. is looking for an experienced Senior Microsoft Power Platform Engineer with strong expertise in Power Apps, Power Automate, AI Builder, Copilot Studio, Dynamics 365, and Azure…
Added 3 hours ago
TI
Database Administrator
Teckhorizon Inc
Toronto, ON
- Contract
Maintain and support Microsoft 365 applications, including SharePoint Online, Microsoft Teams, and Power Apps/Power Platform.
Added 3 hours ago
ZS
Power Automate with AI
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Development experience across Power Platform services, including Power Apps, Power Automate, Dataverse, Copilot Studio, AI Builder, JavaScript, JSON, TypeScript, C#, HTML, .NET, Microsoft…
Added 3 hours ago
C/
Senior Project Manager
CIRO / OCRI
Toronto, ON
- Contract
Led projects involving the end-to-end development, implementation, and governance of Microsoft Power Platform solutions (Apps, Automate, Dataverse, BI).
Added 4 hours ago
A
Senior Business Analyst
Allshores
Halifax, NS
- Full-time
Familiarity with reporting tools, including MS Power Platform and Power BI, considered an asset.
Added 4 hours ago
TC
AI -Senior Mobile Engineering Specialist
Tata Consultancy Services
Montreal, QC
- Full-time
…developers responsible for enabling the mobile technologies that power the firm's corporate mobile offerings. We are looking for a person who can contribute to enhancing the device…
Added 5 hours ago
Administrative Coordinator, Academic Reviews
University of Toronto
Toronto, ON

Ciena

Senior Analyst , AI Operations & Governance

Ottawa, ON, Canada

The salary range for this position in Canada, is $73,900 to $118,100 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position in Canada, is $73,900 to $118,100 CAD
Job type: Full-time
Experience: Typically 5+ years of experience in enterprise platform administration, cloud operations, application support, AI operations, or a related technology role.
Posting language: English
Posted: Oct 26, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

Ciena is seeking a hands-on Senior Analyst, AI Operations & Governance to support the administration, operational management, and governance of enterprise AI platforms and services. The role will help operate Microsoft 365 Copilot and Copilot Studio, administer AI and LLM gateway capabilities, and establish consistent lifecycle controls for enterprise AI agents.

The successful candidate will work across Enterprise Architecture, Information Security, Infrastructure, Data & Analytics, Legal, Privacy, and business teams to help ensure AI technologies are reliable, secure, cost-conscious, auditable, and responsibly adopted at enterprise scale.

What you will do:

Microsoft Copilot Administration: Administer and support Microsoft 365 Copilot, Copilot Studio, and related Microsoft 365 AI services, including licensing, role and access management, configuration, service health, troubleshooting, and operational support.

AI Platform Operations: Monitor platform health, availability, adoption, and operational readiness; support onboarding, configuration management, release readiness, incident response, root-cause analysis, and continuous improvement.

LLM / AI Gateway Administration: Administer enterprise LLM and AI gateway services, including provider and model onboarding, authentication, access policies, routing, rate limits, quotas, usage controls, audit logging, and operational monitoring.

Agent Governance & AgentOps: Support the lifecycle governance of Copilot Studio and custom AI agents through registration, risk classification, approval, testing, deployment, monitoring, change control, recertification, and retirement.

AI Security & Responsible AI Controls: Partner with Security, Privacy, Legal, and Compliance teams to operationalize guardrails for data protection, prompt injection, content safety, tool access, human oversight, and auditability.

Observability & Reporting: Create and maintain dashboards and operational reporting for availability, latency, errors, token consumption, model usage, agent activity, policy violations, adoption, and cost.

AI FinOps: Support budgets, quotas, showback and chargeback reporting, cost anomaly identification, and model-selection guidance to improve the economics of enterprise AI services.

Service Management: Maintain runbooks, knowledge articles, standard operating procedures, service catalogs, support queues, escalation paths, SLAs, and audit evidence; coordinate incidents and problem-management activities.

Automation: Use PowerShell, APIs, workflow automation, and platform tooling to reduce manual administration and improve the consistency of AI operational controls.

Stakeholder Enablement: Provide practical guidance to development and business teams on approved AI services, platform onboarding, agent publishing, and operational requirements.

What you bring:

Hands-on administration experience with Microsoft 365, Microsoft 365 Copilot, Copilot Studio, Power Platform, and Microsoft Entra ID.

Practical experience operating an LLM Gateway, AI Gateway, API Gateway, or model access control plane in an enterprise environment.

Experience with agent governance, AgentOps, or lifecycle controls for AI agents and autonomous workflows.

Understanding of Azure AI Foundry and Azure OpenAI, with familiarity across additional enterprise model providers or platforms such as AWS Bedrock, Anthropic, or Google Gemini.

Knowledge of authentication and authorization, secrets management, RBAC, API management, audit logging, data protection, and enterprise security controls.

Experience monitoring AI or cloud platforms using tools such as Azure Monitor, Application Insights, OpenTelemetry, Datadog, Grafana, or equivalent platforms.

Ability to analyze service health, latency, usage, token consumption, model costs, and policy-control events.

Working knowledge of IT service management practices and tools such as ServiceNow or Jira.

Automation skills using PowerShell, Python, REST APIs, Microsoft Graph, or workflow automation tools.

Strong troubleshooting, documentation, communication, and cross-functional collaboration skills.

Must haves:

Bachelor's degree in Computer Science, Information Systems, Engineering, Cybersecurity, Data Analytics, Business Technology, or a related field, or equivalent practical experience.

Typically 5+ years of experience in enterprise platform administration, cloud operations, application support, AI operations, or a related technology role.

Hands-on experience administering Microsoft 365 services and supporting enterprise SaaS or cloud platforms.

Demonstrated experience with operational governance, service management, security controls, or compliance processes.

Experience working with cross-functional technical and business stakeholders in a large enterprise environment.

Ability to participate in production support and incident escalation activities as required by the operating model.

The extras you bring:

Microsoft certifications related to Microsoft 365, Power Platform, Azure, Security, or Copilot.

Experience implementing policy enforcement, model routing, failover, caching, rate limiting, virtual keys, token budgets, or audit controls through an AI or LLM Gateway.

Experience governing Copilot Studio agents, custom agents, plugins, connectors, APIs, Retrieval-Augmented Generation solutions, or Model Context Protocol integrations.

Familiarity with AI evaluation, prompt and response tracing, safety testing, red teaming, and responsible AI controls.

Experience developing executive-ready operational dashboards, governance scorecards, and audit evidence.

Pay Range:

The salary range for this position in Canada, is $73,900 to $118,100 CAD

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply About employer

More about this job

Responsibilities

The Senior Analyst will manage the administration, operational governance, and lifecycle controls for enterprise AI platforms including Microsoft 365 Copilot. They will collaborate with cross-functional teams to ensure AI technologies are secure, auditable, and cost-effective.

Requirements

Candidates must have at least 5 years of experience in enterprise platform administration or AI operations with hands-on knowledge of Microsoft 365 and AI gateway services. A bachelor's degree in a technical field or equivalent practical experience is required.

Skills

Microsoft 365 Copilot
Copilot Studio
AI Governance
LLM Gateway
Azure AI Foundry
Azure OpenAI
PowerShell
API Management
ServiceNow
Jira
Data Protection
Cloud Operations
AgentOps
RBAC
Python
Microsoft Entra ID

Benefits

Medical insurance
Dental insurance
Vision insurance
DCPP with company matching
Employee Stock Purchase Program
Employee Assistance Program
Paid holidays
Paid sick leave
Vacation time
Paid family leave

Visa sponsorship

Not detected in the job text

Keywords

AI Operations
Governance
Microsoft 365
Copilot Studio
LLM Gateway
Azure AI Foundry
Azure OpenAI
AgentOps
FinOps
PowerShell
Python
REST APIs
Microsoft Graph
ServiceNow
Jira
RBAC
Secrets Management
Audit Logging
Data Protection
Azure Monitor
Application Insights
OpenTelemetry
Datadog
Grafana
Enterprise Architecture
Information Security
Infrastructure
Data & Analytics
Compliance
Cloud Operations

Report this job