Find work in Canada.

490,096 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
NA
HC Drivers- BCH
Northeast Auto Group
NB · Johnston, NB
- Full-time
…group of companies include Light and Heavy vehicle dealerships, Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and…
Added 12 mins ago
OV
Facility Operator | Full-Time | South Okanagan Events Centre
Oak View Group
Penticton, BC
- $23 to $29 CAD / hour
- Full-time
Follow emergency procedures and required operational checklists to ensure facility system safety and security.
Added 12 mins ago
FN
Software Test Engineer II
First National Financial LP
Toronto, ON · East York, ON
- Contract
…automation test scripts, ensuring correctness, maintainability, security compliance, and adherence to established coding standards and best…
Added 12 mins ago
UO
Associate Director, Facilities Planning
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
- $10,459.67 to $15,675.58 CAD / month
- Full-time
Added 12 mins ago
MS
Jr. Software Engineer - Java, Angular, JavaScript
Motorola Solutions
ON · Gatineau, QC · Quebec, QC
- Full-time
Added 12 mins ago
MS
Junior Software Engineer, Emergency Call Handling
Motorola Solutions
Ottawa, ON · Gatineau, QC
- Full-time
…AI agents to move faster without compromising reliability, security, or product quality. We encourage engineers to use AI agents in their own work. But because this is mission-critical…
Added 12 mins ago
TC
Consultant, Safety, Environmental and Security
The Coca-Cola Company
Peterborough, ON · Canada - ON - Peterborough
- Full-time
· Coordinate, deliver, and evaluate safety, environmental, and security training modules for various audiences including new hires, contractors, and leadership teams.
Added 27 mins ago
S
Software Developer Intern - Server (May 2027 - 12 Months)
SOTI
Mississauga, ON
- Full-time
…commitment to staying at the forefront of mobility management and security. We are deeply committed to researching and developing solutions that address today’s toughest mobility…
Added 27 mins ago
Clarity Operations Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Bachelor’s degree or Master’s degree in Computer Science, Engineering or a related field
Added 27 mins ago
Product Analyst
Barracuda Networks Inc.
Ottawa, ON
Help customers protect their organizations from phishing and malware while making email security easier to administer. As an Associate Product Manager you will turn customer evidence into…
Added 42 mins ago
Mine Plant Machinery Engineer - Experienced - Kearl
ExxonMobil
Edmonton, AB
…technical authority for mine plant machinery systems, providing engineering leadership in the design, analysis, operation, maintenance, and continuous improvement of bulk material handling…
Added 42 mins ago
Senior Geotechnical Engineer - Kearl
ExxonMobil
Edmonton, AB
Provide technical guidance and support to engineering teams and site personnel
Added 42 mins ago
Principal Architect
Zafin
Toronto, ON
…for agent design, orchestration, retrieval, memory, prompt engineering, evaluation, observability, integration, security, and responsible AI implementation; reviewing and approving complex…
Added 42 mins ago
C
Machine Operator (Day Shift)
Carlisle
Crossfield, AB
- Full-time
With manufacturing, engineering, R&D, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do…
Added 42 mins ago
AS
Foreman - HVAC
Abbotsford School District
Abbotsford, BC
- Full-time
Added 42 mins ago
MS
Junior Software Engineer, Emergency Call Handling
Motorola Solutions
Gatineau, QC
- Full-time
…AI agents to move faster without compromising reliability, security, or product quality. We encourage engineers to use AI agents in their own work. But because this is mission-critical…
Added 42 mins ago
OP
Senior Protection And Control Supervisor
Ontario Power Generation
Kapuskasing, ON
- Full-time
Education Level: Completion of a four-year university degree in Electrical Engineering or a related discipline
Added 42 mins ago
EB
Field Service Technician - Electronic Technician
Empower Business Systems
Ottawa, ON
- Full-time
…solutions that help organizations increase productivity, strengthen security, and support long-term growth. The company offers a comprehensive range of services, including copiers and…
Added 42 mins ago
HR
Utility Transport Aide
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…ServiceReporting Relationship: Director, Projects & Biomedical…
Added 42 mins ago
A
Senior Structural Engineer
AECOM
Halifax, NS
- $120,000 to $160,000 CAD / year
- Full-time
…growing, fully integrated team spanning architecture, all building engineering disciplines, landscape architecture, urban planning, urban design, economics, and asset management for design…
Added 42 mins ago
CB
Frontend Developer
Canadian Bank Note Company
Ottawa, ON
- $68,000 to $75,000 CAD / year
- Full-time
Adhere to established software development standards for security, accessibility, testing, documentation, and code quality.
Added 42 mins ago
AC
Data and AI Analyst - Governance, Integration
Air Canada
Dorval, QC
- Full-time
…governance platform. Working closely with Data Governance, Data Engineering, Architecture, Security, and business teams, the role supports user onboarding, source system integration,…
Added 42 mins ago
RB
Lead AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
…establish best practices, and advance the technical maturity of our engineering organization. This role actively contributes to improving our Agile, Engineering, and DevOps…
Added 42 mins ago
SS
Counsel, Projects
Suna Solutions
Toronto, ON
- $124,000 to $207,800 CAD / year
- Full-time
Lead the drafting, review, and negotiation of complex commercial agreements, including engineering, procurement, and construction (EPC) contracts, power purchase agreements (PPAs), virtual…
Added 42 mins ago
SS
Counsel, Projects
Suna Solutions
Montreal, QC
- $124,000 to $207,800 CAD / year
- Full-time
Lead the drafting, review, and negotiation of complex commercial agreements, including engineering, procurement, and construction (EPC) contracts, power purchase agreements (PPAs), virtual…

Ciena

Senior Analyst , AI Operations & Governance

Ottawa, ON, Canada

The salary range for this position in Canada, is $73,900 to $118,100 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position in Canada, is $73,900 to $118,100 CAD
Job type: Full-time
Experience: Typically 5+ years of experience in enterprise platform administration, cloud operations, application support, AI operations, or a related technology role.
Posting language: English
Posted: Oct 26, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

Ciena is seeking a hands-on Senior Analyst, AI Operations & Governance to support the administration, operational management, and governance of enterprise AI platforms and services. The role will help operate Microsoft 365 Copilot and Copilot Studio, administer AI and LLM gateway capabilities, and establish consistent lifecycle controls for enterprise AI agents.

The successful candidate will work across Enterprise Architecture, Information Security, Infrastructure, Data & Analytics, Legal, Privacy, and business teams to help ensure AI technologies are reliable, secure, cost-conscious, auditable, and responsibly adopted at enterprise scale.

What you will do:

Microsoft Copilot Administration: Administer and support Microsoft 365 Copilot, Copilot Studio, and related Microsoft 365 AI services, including licensing, role and access management, configuration, service health, troubleshooting, and operational support.

AI Platform Operations: Monitor platform health, availability, adoption, and operational readiness; support onboarding, configuration management, release readiness, incident response, root-cause analysis, and continuous improvement.

LLM / AI Gateway Administration: Administer enterprise LLM and AI gateway services, including provider and model onboarding, authentication, access policies, routing, rate limits, quotas, usage controls, audit logging, and operational monitoring.

Agent Governance & AgentOps: Support the lifecycle governance of Copilot Studio and custom AI agents through registration, risk classification, approval, testing, deployment, monitoring, change control, recertification, and retirement.

AI Security & Responsible AI Controls: Partner with Security, Privacy, Legal, and Compliance teams to operationalize guardrails for data protection, prompt injection, content safety, tool access, human oversight, and auditability.

Observability & Reporting: Create and maintain dashboards and operational reporting for availability, latency, errors, token consumption, model usage, agent activity, policy violations, adoption, and cost.

AI FinOps: Support budgets, quotas, showback and chargeback reporting, cost anomaly identification, and model-selection guidance to improve the economics of enterprise AI services.

Service Management: Maintain runbooks, knowledge articles, standard operating procedures, service catalogs, support queues, escalation paths, SLAs, and audit evidence; coordinate incidents and problem-management activities.

Automation: Use PowerShell, APIs, workflow automation, and platform tooling to reduce manual administration and improve the consistency of AI operational controls.

Stakeholder Enablement: Provide practical guidance to development and business teams on approved AI services, platform onboarding, agent publishing, and operational requirements.

What you bring:

Hands-on administration experience with Microsoft 365, Microsoft 365 Copilot, Copilot Studio, Power Platform, and Microsoft Entra ID.

Practical experience operating an LLM Gateway, AI Gateway, API Gateway, or model access control plane in an enterprise environment.

Experience with agent governance, AgentOps, or lifecycle controls for AI agents and autonomous workflows.

Understanding of Azure AI Foundry and Azure OpenAI, with familiarity across additional enterprise model providers or platforms such as AWS Bedrock, Anthropic, or Google Gemini.

Knowledge of authentication and authorization, secrets management, RBAC, API management, audit logging, data protection, and enterprise security controls.

Experience monitoring AI or cloud platforms using tools such as Azure Monitor, Application Insights, OpenTelemetry, Datadog, Grafana, or equivalent platforms.

Ability to analyze service health, latency, usage, token consumption, model costs, and policy-control events.

Working knowledge of IT service management practices and tools such as ServiceNow or Jira.

Automation skills using PowerShell, Python, REST APIs, Microsoft Graph, or workflow automation tools.

Strong troubleshooting, documentation, communication, and cross-functional collaboration skills.

Must haves:

Bachelor's degree in Computer Science, Information Systems, Engineering, Cybersecurity, Data Analytics, Business Technology, or a related field, or equivalent practical experience.

Typically 5+ years of experience in enterprise platform administration, cloud operations, application support, AI operations, or a related technology role.

Hands-on experience administering Microsoft 365 services and supporting enterprise SaaS or cloud platforms.

Demonstrated experience with operational governance, service management, security controls, or compliance processes.

Experience working with cross-functional technical and business stakeholders in a large enterprise environment.

Ability to participate in production support and incident escalation activities as required by the operating model.

The extras you bring:

Microsoft certifications related to Microsoft 365, Power Platform, Azure, Security, or Copilot.

Experience implementing policy enforcement, model routing, failover, caching, rate limiting, virtual keys, token budgets, or audit controls through an AI or LLM Gateway.

Experience governing Copilot Studio agents, custom agents, plugins, connectors, APIs, Retrieval-Augmented Generation solutions, or Model Context Protocol integrations.

Familiarity with AI evaluation, prompt and response tracing, safety testing, red teaming, and responsible AI controls.

Experience developing executive-ready operational dashboards, governance scorecards, and audit evidence.

Pay Range:

The salary range for this position in Canada, is $73,900 to $118,100 CAD

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply About employer

More about this job

Responsibilities

The Senior Analyst will manage the administration, operational governance, and lifecycle controls for enterprise AI platforms including Microsoft 365 Copilot. They will collaborate with cross-functional teams to ensure AI technologies are secure, auditable, and cost-effective.

Requirements

Candidates must have at least 5 years of experience in enterprise platform administration or AI operations with hands-on knowledge of Microsoft 365 and AI gateway services. A bachelor's degree in a technical field or equivalent practical experience is required.

Skills

Microsoft 365 Copilot
Copilot Studio
AI Governance
LLM Gateway
Azure AI Foundry
Azure OpenAI
PowerShell
API Management
ServiceNow
Jira
Data Protection
Cloud Operations
AgentOps
RBAC
Python
Microsoft Entra ID

Benefits

Medical insurance
Dental insurance
Vision insurance
DCPP with company matching
Employee Stock Purchase Program
Employee Assistance Program
Paid holidays
Paid sick leave
Vacation time
Paid family leave

Visa sponsorship

Not detected in the job text

Keywords

AI Operations
Governance
Microsoft 365
Copilot Studio
LLM Gateway
Azure AI Foundry
Azure OpenAI
AgentOps
FinOps
PowerShell
Python
REST APIs
Microsoft Graph
ServiceNow
Jira
RBAC
Secrets Management
Audit Logging
Data Protection
Azure Monitor
Application Insights
OpenTelemetry
Datadog
Grafana
Enterprise Architecture
Information Security
Infrastructure
Data & Analytics
Compliance
Cloud Operations

Report this job