Jobs in Canada

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Added 1 hour ago
W
(CAN) Pharmacy Assistant
Walmart
Victoria, BC
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 4 hours ago
G&
Executive Assistant
Groom & Associés / Associates
Montreal, QC
- Full-time
7+ years of experience as an Executive Assistant, Senior Administrative Assistant, Office Manager, or similar role supporting senior executives.
Added 6 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 9 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Hamilton, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 12 hours ago
S
05562 Assistant Store Manager
SBH
Edmonton, AB · Sherwood Park, AB
- Full-time
As an Assistant Manager you support the Store Manager in all areas and are responsible for all primary duties when the Store Manager is not present. We are looking for passionate beauty…
Added 12 hours ago
S
05562 Assistant Store Manager
SBH
Edmonton, AB · Sherwood Park, AB
- Full-time
As an Assistant Manager you support the Store Manager in all areas and are responsible for all primary duties when the Store Manager is not present. We are looking for passionate beauty…
Added 15 hours ago
T&
Law Clerk
Tupman & Bloom LLP
Toronto, ON
- Full-time
A Certificate or Diploma from a recognized College; legal assistant or law clerk program;
Added 17 hours ago
Front End - Supervisor Front End II
Sobeys
Woodstock, NB
…the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of…
Added 18 hours ago
RP
Senior Legal Assistant
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Senior Legal Assistant to support a busy Legal department with residential real estate transactions, conveyancing activities, property administration, and legal…
Added 19 hours ago
SH
Communications Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Supervisor, Coding, Med Legal and Inquiry, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 22 hours ago
Communications Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Supervisor, Coding, Med Legal and Inquiry, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 22 hours ago
AI
personal assistant - office
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- Full-time
Added 23 hours ago
H
Litigation Legal Assistant/Law Clerk
Hays
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
…a new associate, the firm is looking to add an experienced Legal Assistant/Law Clerk to provide dedicated support to two associates. This is an excellent opportunity for someone who enjoys…
Added 23 hours ago
MO
Assistant Crown Attorney
Ministry of the Attorney General
North Bay, ON
- Contract
- Temporary
The Ministry of the Attorney General seeks an Assistant Crown Attorney. About the job
Added 23 hours ago
MO
Assistant Crown Attorney
Ministry of the Attorney General
North Bay, ON
- Contract
- Temporary
The Ministry of the Attorney General seeks an Assistant Crown Attorney. About the job
Added 23 hours ago
Y
Early Childhood Educator
YBC
Prince George, BC
- $31.56 CAD / hour
Shift: Monday - Friday rotating shifts between 7:30am - 5:30pm
Added 23 hours ago
IR
Assistant to the General Secretariat
I R C M
Montréal, QC
- Part-time
Assistant to the General Secretariat (20 hours)
Added 23 hours ago
YC
Engagement Centre Representative (Part Time) -Entry Level Position
YMCA Calgary
Calgary, AB
- $15 to $18.29 CAD / hour
- Part-time
Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit
Added 23 hours ago
AL
Receptionist & Office Assistant
Advocate Law
Moose Jaw, SK
- Full-time
We are currently seeking to fill our legal secretary position. This position allows for daily interaction with the public and clients, and it offers the potential for advancement within our…
Added 23 hours ago
Adjoint(e) juridique en litige
adecco
Montréal, QC
Adecco in partnership with a national law firm are currently hiring a full-time versatile and dedicated Legal Assistant specializing in Litigation to join the team in Montréal, QC. In this…
Added 23 hours ago
S
Food Services Assistant Manager
Simaril
Winnipeg, MB
- Full-time
- On-site
Proof of legal eligibility to work in Canada will be required as part of the recruitment and onboarding process
Added 23 hours ago
CO
Prosecutions Assistant
City of Calgary
Calgary, AB
- $36.6 to $48.97 CAD / hour
- Full-time
- Temporary
As a Prosecutions Assistant, you will provide confidential legal and administrative support to the lawyers and paralegals in the Municipal Law & Enforcement Section of the Law Department.…
Added 23 hours ago
UC
Registered Early Childhood Educator -Long Term Occasional - 1.0 FTE
Upper Canada District School Board
Kemptville, ON
- Full-time
Ensures ongoing positive communications with parents/legal guardians;
Added 23 hours ago
Physician Assistant/Clinical Assistant- Renal- 20078103
Shared Health
Winnipeg, MB
Must have at least one of the following:
Added 23 hours ago
CC
Senior Director, People Operations
Ciena Corporation
Ottawa, ON
- Full-time
The Must Haves:

Senior Director, People Operations

Ottawa, ON, Canada

The salary range for this role in Canada is $177, 100 - $282, 900 The salary range for this role in the USA is $204, 100 - $326, 100 · Full-time

Apply on ciena.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The salary range for this role in Canada is $177, 100 - $282, 900 The salary range for this role in the USA is $204, 100 - $326, 100
Job type: Full-time
Posting language: English
Posted: Nov 13, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

The Senior Director, People Operations leads Ciena’s global HR technology, HRIS, and employee-services functions (People Connect). This leader owns the HR technology roadmap, modernizes the HR tech stack, and drives responsible adoption of AI and automation.

The role ensures employees and managers receive efficient, consistent, high-quality support across the employee lifecycle. It requires strategic HR-operations expertise, technology and product management skills, process-improvement discipline, and strong change leadership.

Key Responsibilities

HR Technology and HRIS

Own the global HR technology strategy, roadmap, architecture, budget, vendors, and delivery governance.

Lead the HRIS function, ensuring reliable, secure, integrated core HR systems (HCM, payroll interfaces, benefits, time, ATS, learning, performance, compensation, analytics, employee-service platforms).

Partner with IT, Finance, Legal, Privacy, Security, and business leaders on priorities, integration standards, data governance, and access controls.

Run HR technology like a product: prioritized roadmap, business cases, success metrics, releases, and adoption across regions.

Apply a “global process first, technology second” approach: standardize processes, limit customization, and balance global scale with local legal and works-council needs.

Own HR data quality and protecting employee privacy.

Define and execute the HR AI and automation strategy across employee services, HR operations, talent, and workforce planning.

Deploy AI-enabled capabilities such as virtual assistants, knowledge management, case triage, policy Q&A, analytics, and workflow automation.

Establish responsible-AI guardrails with IT, Legal, Privacy, Security, and works councils covering privacy, bias, explainability, and human oversight of employee-impacting decisions.

Build HR-team AI fluency and measure impact (cycle time, deflection, service quality, satisfaction, cost savings, capacity released).

Employee Services and Shared Services

Own the global People Connect organization, including HR shared services, case management, policy administration, onboarding/offboarding, and employee inquiries.

Design an employee-services model that balances global consistency, local relevance, self-service, and high-touch support.

Deliver a modern service experience: self-service, searchable knowledge base, guided workflows, omnichannel support, and clear escalation paths.

Use process mapping, journey design, and continuous improvement to reduce friction, rework, and resolution time.

Manage service metrics (case volume, first-contact resolution, resolution time, backlog, quality, satisfaction, cost per case, self-service adoption).

Lead workforce planning, coaching, and performance for the team, shifting work from transactional tasks to complex cases and knowledge stewardship alongside AI.

Partner with HR COEs, HR business partners, Payroll, Benefits, Legal, IT, and vendors.

Leadership and Transformation

Build and retain a high-performing global team across HRIS, employee services and process improvement.

Lead large-scale transformation: system implementations, services redesign, process standardization, and AI adoption.

Translate people strategy into an HR-operations roadmap with clear priorities, owners, risks, and outcomes.

Influence executives, regional leaders, and partners with data; manage competing priorities.

Manage budget, forecasts, vendor spend, and value realization.

The Must Haves:

Bachelor’s degree in HR, Business, Information Systems, Computer Science, or related field; advanced degree or certification a plus.

12+ years in HR operations, HR technology, HRIS, shared services, or HR transformation, including 7+ years leading multi-site or global teams.

Proven ownership of an HRIS/HCM platform at scale (e.g., Workday, SAP SuccessFactors, Oracle HCM), including implementations, integrations, upgrades, and vendor management.

Experience designing or leading global shared-services or employee-services organizations.

Process-improvement expertise (Lean, Six Sigma, service design) and practical experience scaling AI, automation, chatbots, or RPA.

Strong analytics and business-case skills, with excellent stakeholder management, change leadership, and ability to work across time zones.

Nice to Have:

Experience in a global company of roughly 5,000–20,000 employees across multiple countries and regulatory environments.

Familiarity with modern HR tech ecosystems (HCM, ATS, LMS, payroll, integration middleware, HR data warehouses, BI, case management).

Experience with AI governance, privacy-by-design, and employee-data protection.

Experience with low-code workflow automation, process mining, conversational AI, and works councils or complex international employment law.

Success Measures

The Senior Director will be accountable for outcomes such as:

Reliable, secure, adopted HR platforms with better data quality and integration health.

A clear, funded HR technology and AI roadmap aligned to business priorities.

Higher self-service adoption, faster resolution, better first-contact resolution, lower backlog, and stronger employee satisfaction.

Reduced cost-to-serve, cycle time, and manual effort.

Responsible, governed AI deployment with measurable benefits.

A scalable global services model and an engaged, resilient team.

Leadership Attributes

Strategic and systems-oriented: Connects technology, process, data, people, and business outcomes.

Employee-centered: Designs services around employee needs, not internal silos.

Pragmatic innovator: Pursues AI and automation where value, feasibility, and responsible use are clear.

Operational rigor: Uses metrics and root-cause analysis to improve performance.

Collaborative leader: Builds trust across HR, IT, Legal, Finance, and regions.

Change catalyst: Helps employees and HR teams adopt new ways of working.

Pay Ranges:
The salary range for this role in Canada is $177, 100 - $282, 900
The salary range for this role in the USA is $204, 100 - $326, 100

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply on ciena.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Director will own Ciena's HR technology strategy and HRIS platforms, and lead the global employee-services team. The role also drives AI and automation in HR services and builds the team and processes that support employees and managers.

Requirements

Candidates need 12+ years in HR operations, HR technology or HR transformation, including 7+ years leading global teams. They must have owned an HCM platform at scale such as Workday, SAP SuccessFactors or Oracle HCM, and bring process-improvement and AI or automation experience.

Skills

HRIS
HCM platforms
Workday
SAP SuccessFactors
Oracle HCM
ATS
LMS
payroll integration
HR data governance
middleware integration
HR data warehouse
BI
case management
knowledge management
virtual assistant
chatbots
RPA
workflow automation
process mining
low-code automation
Lean
Six Sigma
service design
business case development
vendor management

Benefits

Medical, dental and vision plans
401(k) or DCPP with company matching
Employee Stock Purchase Program
Employee Assistance Program
Paid holidays, sick leave and vacation
Discretionary incentive bonus

Keywords

HRIS
HCM
Workday
SAP SuccessFactors
Oracle HCM
HR technology
HR shared services
employee services
People Operations
HR transformation
HR AI
responsible AI
chatbots
RPA
Lean
Six Sigma
service design
HR analytics
payroll integration
global HR

Seniority

Director

Perks

Generous paid time off
Retirement plan
Performance bonus
Stock or equity
Wellness program

Tools

Workday
SAP SuccessFactors
Oracle HCM
chatbots
RPA

Languages

English

Fields of study

Human Resources
Business
Information Systems
Computer Science

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Work requirements

Jobs in Canada