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Added 13 mins ago
KD
Customer Accounts Specialist
Keurig Dr Pepper
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
Generate reports and regular review of account status and other duties as assigned by the Customer Service Manager.
Added 13 mins ago
TB
Senior Retail Sales Associate
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Belleville, ON
- Full-time
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Added 13 mins ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
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Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 13 mins ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
…diagnostic, de dépannage, de remplacement et/ou de mise hors service de l'équipement. Vous aurez aussi une compréhension globale des fonctions de l'équipement réseau et serveur et de la…
Added 13 mins ago
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Administrative Coordinator
University of British Columbia
Williams Lake, BC · BOFF | Alex Fraser Research Forest (AFRFT)
- $4,756.11 to $5,802.73 CAD / month
- Part-time
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- Full-time
Support your clients through the mortgage renewal or renegotiation process.
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Area Manager (Graduate) - Bolton Region
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- Full-time
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Added 27 mins ago
NS
Assistant Manager - Continuing Care Nursing
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- Full-time
Demonstrated commitment to quality improvement and enhanced customer service
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Nova Scotia Health Authority
Kentville, NS
- Internship
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Food Service Worker- Nutrition and Food Services
Nova Scotia Health Authority
NS · Inverness, NS
- Internship
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 27 mins ago
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Marketing Administrator
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- Full-time
Assists the Online Store Manager, by providing superior customer service, collecting data and reporting back
Added 27 mins ago
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Advisor, Water and Wastewater Strategic Infrastructure Planning
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Brampton, ON
- Contract
…optimization, financial forecasting, and business processes to support sustainable service delivery and compliance with ISO 55000 standards IAM framework of Asset Management and Compliance…
Added 27 mins ago
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Spécialiste du service à la clientèle/CS Specialist
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Dorval, QC
- Full-time
The Customer Service Specialist provides prompt, professional, and caring service to WeCook clients. The role responds to inquiries, resolves order and account issues, documents…
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Food Service Worker
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AB · Edmonton, AB
- Full-time
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- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
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Customer Support, Field Service Coordinator - Windsor Windows
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Windsor, ON
- Full-time
Reporting to the Field Service Manager, the Customer Support - Field Service Coordinator is responsible for coordinating field service activities, supporting customer warranty and service…
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Administrative Services Program Director - State Prog Admin Manager
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- Full-time
This position promotes good stewardship of state resources, balances operational efficiency, and standardization with flexibility and customer service.
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APEX Accelerator Area Manager - State Program Administrator Intermediate
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…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 27 mins ago
KC
Tax Technician, Compliance
K&P CPAs
Toronto, ON
- Full-time
A full-time role in Toronto for an experienced Tax Manager focusing on planning and reorganizations. Responsibilities include leading tax strategies, managing client relationships, and…
Added 27 mins ago
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Account Manager (Fresh graduates are welcome)
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- Full-time
…by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation,…
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Store Manager
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You are motivated by achieving results, exceeding business objectives and goals, and delivering exceptional customer service in a retail environment. As a leader, you foster an environment…
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Assistant Manager
EssilorLuxottica Group
Toronto, ON · Etobicoke, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 27 mins ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 27 mins ago
CI
Senior Manager Property Management
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As a Senior Property Manager, you will manage your assigned commercial portfolio, encompassing operations, financial activities, and key relationships with tenants, property owners, and…

Ciena

Senior Manager, Lifecycle Management & Reliability

Ottawa, ON, Canada

Pay Range: The annual salary range for this position is $129,700 - $253,100 · Full-time

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Job details

Pay: Pay Range: The annual salary range for this position is $129,700 - $253,100
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that matters.

.Job Description

We are seeking an experienced engineering leader to join our Hardware Engineering organization in Ottawa, ON, leading multidisciplinary teams across the lifecycle of complex packet and optical networking products. The role provides leadership for product reliability, manufacturability, supply continuity, failure analysis, and technical support across multiple platforms and product families. The successful candidate will combine strong technical leadership with sound business judgment to balance customer commitments, product quality, manufacturing readiness, supply continuity, and engineering priorities.

How you will make an impact:

Lead and develop a multidisciplinary hardware engineering team supporting packet and optical networking platforms through development, qualification, manufacturing, sustaining, field support, and end-of-life.
Provide technical and team leadership for complex electrical, optical, FPGA, SerDes, memory, interface, power, manufacturing, and product-quality investigations.
Drive cross-functional decisions involving hardware design, product engineering, manufacturing, quality, supply chain, software, systems engineering, product management, suppliers, and customer-facing organizations.
Lead component obsolescence, alternate sourcing, qualification, cost-reduction, engineering change, and supply-continuity initiatives across multiple product families.
Make risk-based decisions on product changes, component substitutions, qualifications, manufacturing readiness, field issues, supplier issues, and corrective actions.
Analyze qualification results, manufacturing metrics, field-return trends, reliability data, and failure-analysis findings to identify risks and drive corrective actions.
Lead reliability engineering, product reliability prediction, failure investigations, and laboratory capabilities that enable root-cause analysis and resolution of product and customer issues.
Drive continuous improvement initiatives that improve engineering effectiveness, product quality, lifecycle management, and organizational scalability.

The Must Haves:

Education: Bachelor's degree in Electrical Engineering, Computer Engineering, or a related engineering discipline.
Experience: 10+ years of hardware engineering experience in telecommunications, networking, or optical systems, including 3+ years leading engineering teams, technical projects, or cross-functional initiatives.
Demonstrated experience supporting products through development, qualification, manufacturing, sustaining, field service, and end-of-life.
Strong foundation in hardware design, product qualification, reliability engineering, manufacturing, product quality, failure analysis, and root-cause analysis.
Technical breadth across electrical, optical, and power technologies with the ability to lead complex investigations.
Experience making risk-based decisions involving engineering changes, component substitutions, qualifications, manufacturing readiness, supplier issues, field quality, product lifecycle management, configuration management, and component qualification.
Proven ability to hire, develop, and retain engineering talent, prioritize competing technical and business issues, and influence stakeholders across engineering, manufacturing, quality, supply chain, product management, and executive leadership.

Nice to Haves:

Master's degree or PhD in Electrical Engineering, Computer Engineering, or a related engineering discipline.
Experience with telecommunications transport platforms, packet networking systems, or high-speed networking products.
Experience with FPGA- and ASIC-based platforms and common high-speed interfaces such as PCIe, DDR, Ethernet, SPI, I²C, and chip-to-chip interconnect technologies.
Familiarity with power architectures, analog circuitry, hardware monitoring systems, and manufacturing-test methodologies.
Experience with reliability prediction, FMECA, or structured reliability engineering methodologies.
Experience with Agile PLM, Jira, Confluence, engineering dashboards, automation tools, and data analytics.
Familiarity with global manufacturing operations, supplier management, and contract-manufacturing environments.

Pay Range: The annual salary range for this position is $129,700 - $253,100

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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More about this job

Responsibilities

The Senior Manager will lead multidisciplinary hardware engineering teams through the entire product lifecycle, including development, manufacturing, and field support. They are responsible for driving cross-functional decisions regarding product quality, supply continuity, and reliability engineering.

Requirements

Candidates must have a Bachelor's degree in an engineering discipline and over 10 years of hardware engineering experience, including at least 3 years in a leadership role. Strong technical expertise in telecommunications or networking systems and proven ability to manage complex product lifecycles are required.

Skills

Hardware engineering
Product reliability
Lifecycle management
Failure analysis
Root-cause analysis
Supply chain management
Technical leadership
Optical networking
Packet networking
Manufacturing readiness
Cross-functional team leadership
Electrical engineering
Component qualification
Risk-based decision making
Quality assurance
Telecommunications

Benefits

Medical plan
Dental plan
Vision plan
401(k) and DCPP matching
Employee Stock Purchase Program
Employee Assistance Program
Paid holidays
Paid sick leave
Vacation time
Paid family leave

Visa sponsorship

Not detected in the job text

Keywords

Hardware Engineering
Lifecycle Management
Reliability Engineering
Telecommunications
Optical Systems
Packet Networking
FPGA
ASIC
PCIe
DDR
Ethernet
Failure Analysis
Root-Cause Analysis
Supply Chain
Manufacturing
Agile PLM
Jira
Confluence
FMECA
Quality Assurance
Product Development
Configuration Management
Component Obsolescence
Technical Leadership
Cross-functional Collaboration
Data Analytics
Automation Tools
Power Architectures
Analog Circuitry
Contract Manufacturing

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