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CIMA+

Manager, Quality systems

Montreal, QC, Canada
325, boulevard Jacques-Cartier Sud, Sherbrooke, QC, J1J 2Z6, Canada

Job type: Full-time
Experience: Minimum of 3 years of people management experience, including the ability to set priorities, develop talent, and influence multiple functions and management levels.
Working hours: 20 hours per week
Posting language: English
Posted: Sep 22, 2026

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Original job description

Company Description

Welcome to a commitment to sustainable development you can relate to.

Welcome to people who like people, to brilliant minds, tomorrow’s visionaries, challenge seekers, collaborators, and those with an entrepreneurial spirit in their DNA.

At CIMA+, you’ll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full potential in an environment that’s engineered for people. At CIMA+, we care about our people and make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the company.

At CIMA+, we give you the freedom and flexibility to manage your work on your own terms and the opportunity to work on projects you can relate to.

Welcome to CIMA+

Job Description

Reporting to the Director, Quality, the Manager, Quality Systems will lead the preventive and operational aspects of the Quality function across CIMA+. This corporate role is responsible for the systems, processes, data, tools, and support methods that enable teams to manage quality risks before they result in audit findings, non-conformities, or client issues.

The incumbent will be responsible for a team of Quality Specialists and will provide matrix support to corporate Quality resources assigned to business sectors. The Manager will collaborate closely with the other members of the management team.

This opportunity is intended for a pragmatic, systems-oriented professional who can connect ISO 9001 requirements, operational needs, technology, data, and team leadership within a national professional services environment.

Job Responsibilities:

Lead the design, the management, and the continuous improvement of the Quality Management System (QMS), including document planning, templates, impact analyses, training programs, commitment to the Quality Policy, and the integration of new or revised ISO 9001 requirements.

Design and implement a corporate framework for project quality planning and early intervention on high-risk, strategic, or complex projects, including selection criteria, deliverables, control points, roles, evidence requirements, and performance indicators.

Be accountable for the quality support model provided to business sectors and regions, including request intake, triage, prioritization, service levels, assignment, coaching, escalation, traceability, and value measurement.

Manage, develop, and oversee the expertise of a team of Quality Specialists while providing matrix support to Sector Quality Advisors.

Support service proposals, requests for qualifications (RFQs), prequalification questionnaires, and client forms related to quality requirements; maintain reusable content and supporting evidence, coordinate validations, and ensure that proposed commitments are accurate and achievable.

Represent the Quality function on operational committees, management committees, team meetings, and quarterly Health, Safety and Environment (HSE) committees; present performance results, trends, risks, initiative progress, and required decisions, and ensure appropriate follow-up on action items.

Collaborate with the Senior Quality Manager responsible for compliance to support certification readiness and convert audit findings into sustainable improvements, while preserving the independence of audit activities.

Qualifications

University degree in Engineering, Quality Management, Business Administration, Operations Management, or a related field. A professional designation or quality certification is considered an asset.
Minimum of 10 years of experience in quality management systems, process governance, or operational quality, preferably within professional services, consulting engineering, or another regulated environment.
Strong practical knowledge of ISO 9001 and demonstrated experience translating standards and business requirements into processes, controls, documentation, training programs, and operational evidence.
Minimum of 3 years of people management experience, including the ability to set priorities, develop talent, and influence multiple functions and management levels. This experience is considered an asset.
Experience with enterprise systems, functional requirements, data governance, user acceptance testing, dashboards, and analytics. Proficiency in the Microsoft Office Suite is required. Knowledge of Power BI, Dynamics 365, or a QMS platform is considered an asset.
Excellent communication and presentation skills with diverse audiences, along with the ability to translate complex issues into clear decisions and actionable outcomes.
Excellent written and verbal communication skills. The ability to work professionally in both French and English is required to ensure consistency in this national-level role.
Integrity, team spirit, and a commitment to excellence

At CIMA+, we value diversity of talent and perspective. You think you can add value, but don't meet all the job requirements? We invite you to apply, because everyone has something unique to offer. The outstanding talents that choose to join us at CIMA+ soon realize that we go all out to encourage them to grow. We look forward to hearing how you can contribute to our success.

Why choose CIMA+? Because we offer you:

Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week
Employee and Family Assistance Program
Retirement Savings Plan (RRSP) with up to 4% employer contribution
As an employee-owned company, an annual opportunity to purchase shares for all eligible employees
Flexible work schedule in a hybrid work mode
Work/Life balance policy across Canada
3-5 weeks of vacation, based on years of relevant experience
Tailored training to improve your existing skills

Additional Information

At CIMA+, we recognize the richness and diversity of each individual’s experience. Compensation for this role is therefore based on the candidate’s experience, skills, and qualifications, while maintaining internal equity. The level and associated salary may vary depending on the candidate’s profile.

CIMA+ uses an applicant tracking system that includes an automated match score feature. However, this score is not used to screen, assess, or select applicants. All hiring decisions are made through human review.

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.

We are committed to providing a workplace that is accessible. Accommodations are available in accordance with CIMA's policies. If you require an accommodation, please let us know.

Find out about The CIMA+ advantage - CIMA+.

Sector Name: Operations Management

Employee Type: Regular

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More about this job

Responsibilities

The Manager, Quality Systems will lead the design, management, and continuous improvement of the Quality Management System while overseeing a team of Quality Specialists. They are responsible for implementing corporate frameworks for project quality planning and ensuring compliance across business sectors.

Requirements

Candidates must possess a university degree in Engineering, Quality Management, or a related field and at least 10 years of experience in quality management systems. Strong practical knowledge of ISO 9001 and the ability to work professionally in both French and English are required.

Skills

Quality Management Systems
ISO 9001
Process Governance
Team Leadership
Data Governance
Risk Management
Strategic Planning
Performance Indicators
Project Quality Planning
Audit Readiness
Microsoft Office Suite
Power BI
Dynamics 365
Communication
Presentation Skills
Change Management

Benefits

Comprehensive Group Benefits
Employee and Family Assistance Program
Retirement Savings Plan
Share purchase opportunity
Flexible work schedule
Work/Life balance policy
Vacation
Tailored training

Visa sponsorship

Not detected in the job text

Keywords

Quality Management System
ISO 9001
Process Governance
Operational Quality
Consulting Engineering
Data Governance
Power BI
Dynamics 365
Risk Management
Audit Findings
Non-conformities
Performance Indicators
Strategic Planning
Quality Policy
Professional Services
Compliance
Certification Readiness
Document Planning
Impact Analysis
Training Programs
Project Quality Planning
Service Levels
Traceability
Value Measurement
Management Committees
HSE Committees
Action Items
Enterprise Systems
User Acceptance Testing
Analytics

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