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Added 28 mins ago
EB
Operations Manager
Electra Battery Materials Corporation
Temiskaming Shores, ON
- Full-time
Below is a list of primary duties and responsibilities for the Operations Manager position at the Cobalt Refinery:
Added 28 mins ago
EP
Sales & Business Development Representative
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- Full-time
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AT
Sales Account Manager - Courier
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Dartmouth, NS
- Full-time
Position Overview:We are seeking a passionate and results-driven Sales Account Manager to join our team. This role is instrumental in driving our growth vision in Canada by delivering…
Added 28 mins ago
ET
Technical Program Manager
Envision Technology Solutions
Toronto, ON
- Full-time
A hands-on Technical Program Manager with strong banking and fintech experience who can bridge strategy, architecture, engineering, operations, and executive stakeholders while driving…
Added 28 mins ago
A
Business Development Manager (Agriculture)
AdvancedAg
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- Contract
…Director of Sales, and other departments, the Business Development Manager will develop strategic partnerships, pursue funding, strengthen commercial programs and sales channels, and help…
Added 28 mins ago
O
Key account manager - foodservice
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Added 28 mins ago
HT
IT Internal Auditor
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7
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E
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Added 1 hour ago
MM
Client Advisor, Miu Miu Vancouver Holt Renfrew
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Deal effectively with customer complaints by liaising with the line manager when necessary.
Added 1 hour ago
CC
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- $50,000 to $60,000 CAD / year
- Full-time
…Come join our team! We are currently looking for a Project Manager to join our…
Added 1 hour ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager of UX Research based in Canada.
Added 1 hour ago
PN
Technical Support Analyst - L3
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Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…service level standards. Provides functional guidance to the Manager and/or L2 team by reviewing and accepting tickets/cases and recommending next steps or resolution when applicable.…
Added 1 hour ago
VI
Office Manager
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- Full-time
…tone for everything that follows. We are looking for an Office Manager / Coordinator to lead the front of our office: our phones, inbox and consultation calendar. You will make sure every…
Added 1 hour ago
LJ
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Added 1 hour ago
I
Customer Experience Leader
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- $17.5 to $22.5 CAD / hour
- Part-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 1 hour ago
CL
Resident Advisor
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Work in co-operation with other staff including but not limited to: the Residence Life Manager (RLM), the General Manager (GM), the Operations Manager (OM), Residence Service…
Added 1 hour ago
W
Mechanical Engineer Level II
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- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 hour ago
HP
General Manager
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- Full-time
The General Manager oversees the overall operations of the property, including both hotel accommodations and food and beverage operations. They plan, organize, lead, and control the hotel’s…
Added 1 hour ago
PN
Technical Support Analyst - L3
Panasonic North America
Niagara-on-the-Lake, ON
- $60,000 to $70,000 CAD / year
- Full-time
…service level standards. Provides functional guidance to the Manager and/or L2 team by reviewing and accepting tickets/cases and recommending next steps or resolution when applicable.…
Added 1 hour ago
ES
Building Operator - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Reporting directly to the Maintenance Manager, the Building Operator is a key member of the Facilities Management team responsible for ensuring the continuous, safe, and efficient operation…
Added 1 hour ago
TP
Senior Representative, CX Strategy Activation
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- Full-time
Reporting to the Manager, Customer Experience and Insights, you will activate Toronto Pearson’s customer experience strategy by embedding customer-centric practices, programs and governance…
Added 1 hour ago
DP
Property Manager
Drake Property Management
Hamilton, ON
- $70,000 to $75,000 CAD / year
- Full-time
Reporting to the Regional Manager, this role acts as the primary business leader for the assigned portfolio and is accountable for achieving occupancy, revenue, expense management, and Net…
Added 1 hour ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
The Facility Manager is responsible for the overall management, operational performance, and financial oversight of the Public-Private Partnership (P3) Service Contract. The successful…

Cineplex

BOH Supervisor Windermere

AB, Canada
CPX Windermere & VIP, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

City:

Edmonton

What you will do:

The next evolution of Cineplex starts with you!

What you will do:

VIP BOH SUPERVISOR

The next evolution of Cineplex starts with you!

What you will do:

Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked bar offers cocktails, martinis, beer and wine selections. Our diverse menu includes popular selection of appetizers, entrees and desserts. The wide variety of VIP food and drink contribute to Cineplex’s ranking as one of the top 15 food and beverage providers in Canada.

As a rapidly expanding area of Cineplex’s business, the Cineplex VIP Cinemas offers exciting food and beverage career opportunities for energetic, experienced individuals who are looking for growth and development in the food and beverage industry.

The VIP BOH Supervisor is an hourly role with varying weekly hours. The VIP BOH Supervisor assists the salaried Management team with the running of the theatre building during scheduled shifts - this could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen, when not assigned elsewhere. Providing hospitality, food service execution and leading the team of employees are primary responsibilities as well as adhering to theatre policies and procedures.

Key Responsibilities

Managing and Leading the Team:

· Oversee VIP Menu standards, food safety and product quality.

· Assume a hands-on role during peak/critical revenue periods and as needed to ensure speed of service and quality standards are met

· Review daily challenges of guest service to enhance operational execution.

· Coordinate cast responsibilities during shifts.

· Coach, train and mentor cast members and provide in the moment feedback.

· Work closely with entire team, including the General Manager, sharing information openly to enhance learnings and problem solving on an on-going basis.

· Support FOH areas of operation, when required.

· Work towards their assigned theatre's metric goals by reviewing execution and recognizing success.

· Support Audit and Loss prevention control systems within the theatre environment.

· Coordinate and follow up to ensure equipment maintenance and cleaning protocols are being followed

· Encourage high performance through on-going development of the Cast Members and Cast Leaders, drive continuous performance improvement-based observations of performance and discussions with salaried management.

· Monitor and provide to salaried management, observations regarding cast behavior and performance.

· Assist with the organization of and actively encourage participation in cast events.

· Initiate and maintain communication on an individual level as required to increase motivation, engagement and retention.

· Provide feedback regarding individuals with the potential for advancement in the Cast Member/VIP Cast Member career path.

· Actively participate in recruiting efforts to build a strong team.

· Conduct and participate in the facilitation of interviews and group interviews to hire new back of house employees.

· As required, escalate any issues with VIP Cast Members to salaried VIP management for resolution.

Managing the guest experience

· Interact regularly with Guests to understand their expectations.

· Oversee the presentation of all food items prepared by the kitchen, to ensure Guest satisfaction.

· Maintain a high degree of visibility, professionalism and accessibility to Guests.

· Coach, cross-train and cross-utilize Cast to deliver optimum standards of service to our Guests.

· Deal swiftly and professionally with Guest concerns on all matters – with a focus on food service quality and presentation.

· Deliver high quality service in all areas.

· Conduct frequent walkthroughs using all building assessment tools.

Payroll controls:

· Ensure the theatre is staffed to meet business requirements and adjust as required

Health & Safety

· Ensure all Health and Safety standards /procedures are being met

· Ensure ANY machinery or equipment are safe for both guests and employees, and locked out if necessary.

· Ensure employees receive training in the safe operation of their specific work tasks.

· Ensure all injuries and near misses are reported to the management team; submit incident reports as necessary.

· Oversee and ensure all cast are following the health and safety policy and guidelines, etc

Administrative & Other duties:

· Effectively follows all Cineplex values, policies and procedures, while role modeling and practicing company culture

· Effectively executes promotions, rentals and other special events at the theatre from a culinary perspective.

· Support the operation of the theatre according to corporate standards.

· Provide feedback around the execution of the third-party contracts.

· Communicate theatre information upward, downward and across.

· As assigned, accountable for completing accurately all daily, weekly and monthly reports.

· Provide recommendations to increase revenues and efficiency or improve profitability in all areas of the business.

· Assist the theatre in achieving its budgetary requirements.

· Support in the execution of all corporate initiatives related to key business units such as, but not limited to, Media, Marketing and Merchandising.

Education & Certification

· National Food Safety Training Program

· First Aid (Adult and Child CPR)

· Provincial Alcohol Handling/Serving Certification

· Certificate/diploma in culinary arts preferred

Experience

· Past experience working in a kitchen environment.

· Past Cast or Cast Leader Experience preferred

· Guest Service experience (Quick-service, retail, hospitality) preferred

· Past working experience in a supervisory role preferred

Knowledge, Skills and Abilities

· Passion for food/cooking

· Attention to detail

· Strong communication skills

· Demonstrates leadership courage communicating/delivering feedback to peers

· Culinary/knife-handling skills

· Enjoys working with people

· Approaches tasks with enthusiasm

· Demonstrates leadership skills and the ability to encourage others to perform at a higher level

· Demonstrates leadership by modeling behavior

· Demonstrates and describes how to complete tasks

· Demonstrates strong organizational skills

· Responds calmly and professionally to stressful situations/high stress situations

· Able to break down tasks into simple, well-organized sub tasks

· Able to work in culinary positions as required

Working Conditions & Effort

· Standing on feet, moving through VIP area

· Ability to work in a kitchen environment (hot, close quarters, near equipment)

· Ability to lift and manipulate objects of up to 50 lbs for 50 feet

· Ability to adhere to all safe work requirements and policies.

· As required, use of Personal Protective Equipment.

· Occasional walking, carrying, pushing/pulling, manipulating small items.

· Frequent reaching, handling, gripping, standing, continuous balance.

· Frequent interaction with people.

· Hours of work to include evenings and weekends.

Inclusion & Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex:

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Successful candidates will enjoy free movies, competitive wages, comprehensive training programs, and tuition assistance. If you love the movies and enjoy working with the public, then this opportunity would be perfect for you. Don’t Wait!! Apply Today!

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The BOH Supervisor oversees kitchen operations, food safety standards, and product quality while leading and coaching the back-of-house team. They are also responsible for managing guest experiences, maintaining equipment, and assisting the management team with daily theatre operations.

Requirements

Candidates should have experience in a kitchen or hospitality environment and possess strong leadership and communication skills. Relevant certifications such as National Food Safety Training and First Aid are preferred.

Skills

Food safety
Kitchen management
Leadership
Guest service
Team coaching
Inventory control
Conflict resolution
Communication
Knife skills
Operational execution
Staff training
Health and safety compliance
Problem solving
Time management
Professionalism

Benefits

Free movies
Competitive wages
Comprehensive training programs
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

BOH Supervisor
Food and Beverage
Hospitality
Quick Service Restaurant
Kitchen Operations
Food Safety
Guest Experience
Team Leadership
Inventory Management
Loss Prevention
Staff Training
Performance Management
Health and Safety
Culinary Arts
First Aid
CPR
Alcohol Handling Certification
Operations Management
Customer Service
Retail

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