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Added 24 mins ago
K
Seasonal Sales Associate (Toronto Eaton Centre)
Knix
Toronto, ON
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
K
Seasonal Sales Associate (Conestoga Mall)
Knix
Waterloo, ON
- $18.95 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
K
Seasonal Sales Associate (Sherway Gardens)
Knix
Toronto, ON · Etobicoke, ON
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
K
Seasonal Sales Associate (Robson)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
K
Seasonal Sales Associate (West 4th)
Knix
Vancouver, BC
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
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Sr. Brand Manager (KT by Knix)
Knix
Toronto, ON
- From $110,000 CAD / year
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
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Assistant Store Manager - Halifax Shopping Centre
Knix
Halifax, NS
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
K
Seasonal Sales Associate (Mission)
Knix
Calgary, AB
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 24 mins ago
K
Seasonal Sales Associate (Southgate)
Knix
AB · Edmonton, AB
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 54 mins ago
CG
Food Service Manager (CSNM Required)
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Now, If You Were To Come On Board As a Food Service Manager We’d Ask You To Do The Following For Us
Added 54 mins ago
D
Assistant Team Leader
Dollarama
Regina, SK
- Part-time
Approximately one (1) year of relevant experience in the retail industry.
Added 54 mins ago
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Assistant Team Leader
Dollarama
Grimsby, ON
- $18.1 to $18.6 CAD / hour
- Part-time
Approximately one (1) year of relevant experience in the retail industry.
Added 54 mins ago
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Assistant Team Leader
Dollarama
Winnipeg, MB
- Part-time
Approximately one (1) year of relevant experience in the retail industry.
Added 54 mins ago
Senior Advisor, Agency Oversight and Freedom of Information
Alcohol and Gaming Commission of Ontario
Toronto, ON
…for regulating the alcohol, gaming, horseracing, and cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public…
Added 1 hour ago
SD
Front Store Manager, Salaried Full Time Day
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Sarnia, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 hour ago
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Associate Manager, Brand Marketing
Shiseido
Markham, ON
- $75,000 to $85,000 CAD / year
- Full-time
Working closely with internal cross-functional teams, retail partners, agency partners, and global stakeholders, the Associate Manager will help bring brand strategies to life through…
Added 1 hour ago
S
Grocery Manager
Sobeys
Ottawa, ON · Kanata, ON
- Full-time
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 hour ago
BT
Territory Sales Manager
Bumper to Bumper Canada
St. John's, NL
- Full-time
We are looking for someone seeking exciting new opportunities as Territory Sales Manager for our thriving team. The successful person will be an energetic, customer focused, self-starter…
Added 1 hour ago
AR
Account Manager-Retail New Truck Sales (Guelph)
Altruck Rentals
Guelph, ON
- Full-time
Altruck International Truck Centres is seeking an experienced and motivated Account Manager-Retail New Truck Sales to join our New Truck Sales team at our Guelph location (405 Laird Road,…
Added 2 hours ago
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Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Climate Action, you will support with developing and executing Aritzia’s decarbonization…
Added 2 hours ago
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Management Trainee
Enterprise
Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 2 hours ago
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Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC
Sobeys
Victoria, BC
- Full-time
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 2 hours ago
CG
Operations Manager
Compass Group Canada
Smithers, BC
- Full-time
Now, If You Were To Come On Board As An Operations Manager, We’d Ask You To Do The Following For Us
Added 2 hours ago
A
Assistant Manager, Merchandise Planning
adidas
Woodbridge, ON
- Full-time
Assistant Manager, Merchandise Planning provides financial guidance to Canada retail buying teams to meet or exceed sales and target KPIs. Assist with the development of seasonal plans,…
Added 2 hours ago
CG
Food Service Supervisor Full Time
Compass Group Canada
Val Caron, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Cineplex

BOH Supervisor Windermere

AB, Canada
CPX Windermere & VIP, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

City:

Edmonton

What you will do:

The next evolution of Cineplex starts with you!

What you will do:

VIP BOH SUPERVISOR

The next evolution of Cineplex starts with you!

What you will do:

Cineplex VIP Cinemas is changing the movie-going experience in an exciting and innovative manner. Featuring licensed lounges, luxurious reserved seats, and great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked bar offers cocktails, martinis, beer and wine selections. Our diverse menu includes popular selection of appetizers, entrees and desserts. The wide variety of VIP food and drink contribute to Cineplex’s ranking as one of the top 15 food and beverage providers in Canada.

As a rapidly expanding area of Cineplex’s business, the Cineplex VIP Cinemas offers exciting food and beverage career opportunities for energetic, experienced individuals who are looking for growth and development in the food and beverage industry.

The VIP BOH Supervisor is an hourly role with varying weekly hours. The VIP BOH Supervisor assists the salaried Management team with the running of the theatre building during scheduled shifts - this could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen, when not assigned elsewhere. Providing hospitality, food service execution and leading the team of employees are primary responsibilities as well as adhering to theatre policies and procedures.

Key Responsibilities

Managing and Leading the Team:

· Oversee VIP Menu standards, food safety and product quality.

· Assume a hands-on role during peak/critical revenue periods and as needed to ensure speed of service and quality standards are met

· Review daily challenges of guest service to enhance operational execution.

· Coordinate cast responsibilities during shifts.

· Coach, train and mentor cast members and provide in the moment feedback.

· Work closely with entire team, including the General Manager, sharing information openly to enhance learnings and problem solving on an on-going basis.

· Support FOH areas of operation, when required.

· Work towards their assigned theatre's metric goals by reviewing execution and recognizing success.

· Support Audit and Loss prevention control systems within the theatre environment.

· Coordinate and follow up to ensure equipment maintenance and cleaning protocols are being followed

· Encourage high performance through on-going development of the Cast Members and Cast Leaders, drive continuous performance improvement-based observations of performance and discussions with salaried management.

· Monitor and provide to salaried management, observations regarding cast behavior and performance.

· Assist with the organization of and actively encourage participation in cast events.

· Initiate and maintain communication on an individual level as required to increase motivation, engagement and retention.

· Provide feedback regarding individuals with the potential for advancement in the Cast Member/VIP Cast Member career path.

· Actively participate in recruiting efforts to build a strong team.

· Conduct and participate in the facilitation of interviews and group interviews to hire new back of house employees.

· As required, escalate any issues with VIP Cast Members to salaried VIP management for resolution.

Managing the guest experience

· Interact regularly with Guests to understand their expectations.

· Oversee the presentation of all food items prepared by the kitchen, to ensure Guest satisfaction.

· Maintain a high degree of visibility, professionalism and accessibility to Guests.

· Coach, cross-train and cross-utilize Cast to deliver optimum standards of service to our Guests.

· Deal swiftly and professionally with Guest concerns on all matters – with a focus on food service quality and presentation.

· Deliver high quality service in all areas.

· Conduct frequent walkthroughs using all building assessment tools.

Payroll controls:

· Ensure the theatre is staffed to meet business requirements and adjust as required

Health & Safety

· Ensure all Health and Safety standards /procedures are being met

· Ensure ANY machinery or equipment are safe for both guests and employees, and locked out if necessary.

· Ensure employees receive training in the safe operation of their specific work tasks.

· Ensure all injuries and near misses are reported to the management team; submit incident reports as necessary.

· Oversee and ensure all cast are following the health and safety policy and guidelines, etc

Administrative & Other duties:

· Effectively follows all Cineplex values, policies and procedures, while role modeling and practicing company culture

· Effectively executes promotions, rentals and other special events at the theatre from a culinary perspective.

· Support the operation of the theatre according to corporate standards.

· Provide feedback around the execution of the third-party contracts.

· Communicate theatre information upward, downward and across.

· As assigned, accountable for completing accurately all daily, weekly and monthly reports.

· Provide recommendations to increase revenues and efficiency or improve profitability in all areas of the business.

· Assist the theatre in achieving its budgetary requirements.

· Support in the execution of all corporate initiatives related to key business units such as, but not limited to, Media, Marketing and Merchandising.

Education & Certification

· National Food Safety Training Program

· First Aid (Adult and Child CPR)

· Provincial Alcohol Handling/Serving Certification

· Certificate/diploma in culinary arts preferred

Experience

· Past experience working in a kitchen environment.

· Past Cast or Cast Leader Experience preferred

· Guest Service experience (Quick-service, retail, hospitality) preferred

· Past working experience in a supervisory role preferred

Knowledge, Skills and Abilities

· Passion for food/cooking

· Attention to detail

· Strong communication skills

· Demonstrates leadership courage communicating/delivering feedback to peers

· Culinary/knife-handling skills

· Enjoys working with people

· Approaches tasks with enthusiasm

· Demonstrates leadership skills and the ability to encourage others to perform at a higher level

· Demonstrates leadership by modeling behavior

· Demonstrates and describes how to complete tasks

· Demonstrates strong organizational skills

· Responds calmly and professionally to stressful situations/high stress situations

· Able to break down tasks into simple, well-organized sub tasks

· Able to work in culinary positions as required

Working Conditions & Effort

· Standing on feet, moving through VIP area

· Ability to work in a kitchen environment (hot, close quarters, near equipment)

· Ability to lift and manipulate objects of up to 50 lbs for 50 feet

· Ability to adhere to all safe work requirements and policies.

· As required, use of Personal Protective Equipment.

· Occasional walking, carrying, pushing/pulling, manipulating small items.

· Frequent reaching, handling, gripping, standing, continuous balance.

· Frequent interaction with people.

· Hours of work to include evenings and weekends.

Inclusion & Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex:

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.

We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Successful candidates will enjoy free movies, competitive wages, comprehensive training programs, and tuition assistance. If you love the movies and enjoy working with the public, then this opportunity would be perfect for you. Don’t Wait!! Apply Today!

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The BOH Supervisor oversees kitchen operations, food safety standards, and product quality while leading and coaching the back-of-house team. They are also responsible for managing guest experiences, maintaining equipment, and assisting the management team with daily theatre operations.

Requirements

Candidates should have experience in a kitchen or hospitality environment and possess strong leadership and communication skills. Relevant certifications such as National Food Safety Training and First Aid are preferred.

Skills

Food safety
Kitchen management
Leadership
Guest service
Team coaching
Inventory control
Conflict resolution
Communication
Knife skills
Operational execution
Staff training
Health and safety compliance
Problem solving
Time management
Professionalism

Benefits

Free movies
Competitive wages
Comprehensive training programs
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

BOH Supervisor
Food and Beverage
Hospitality
Quick Service Restaurant
Kitchen Operations
Food Safety
Guest Experience
Team Leadership
Inventory Management
Loss Prevention
Staff Training
Performance Management
Health and Safety
Culinary Arts
First Aid
CPR
Alcohol Handling Certification
Operations Management
Customer Service
Retail

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