Cast Leader (7407)
- East Gwillimbury, ON, Canada
- Newmarket, ON, Canada
- SC Newmarket & Xscape, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
What you will do:
Cast Leader
Cineplex’s Cast Leaders are an integral part of the team who provide an exceptional experience to each and every guest. The Cast Leader’s primary responsibilities are to maintain a motivational and positive work environment while working alongside their peers to ensure all standards, policies and procedures are followed. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!
In this role, your responsibilities include (but are not limited to):
- Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations
- Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance
Qualifications:
This role may be a perfect fit for you if:
- You have a minimum of 6 months tenure with no active discipline
- You are cross-trained in all building offerings: core concession, floor, RBOs, box office
- You have demonstrated leadership skills and the ability to encourage others to perform at a high level
- You consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others
- Cast Leaders must be available to work at times that are critical to the needs of the business
Interested applicants must complete a certification process designed to evaluate Cineplex job knowledge and presentation skills in order to be considered a Cast Leader.
Additional Information:
As an employee, you’ll enjoy:
- Tuition Assistance
- Employee Assistance Program
- Flexible Hours
- Discounted Food and Beverages on Shift
- Opportunities to Grow
- & more!
Inclusion & Diversity
Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.
Accessibility
We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.
Use of AI
We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.
This is a new position and is being actively recruited for.
While we appreciate all interest, only those candidates selected for an interview will be contacted.
Wage ($):
CADMore about this job
Responsibilities
The Cast Leader assists the management team in directing and coordinating cast activities to ensure high-quality guest experiences. They are also responsible for facilitating in-house training and providing performance feedback to the management team.
Requirements
Candidates must have at least 6 months of tenure with no active discipline and be cross-trained in all building offerings. Applicants must also demonstrate strong leadership skills and successfully complete a certification process regarding job knowledge and presentation.
Skills
- Leadership
- Team Coordination
- Training
- Customer Service
- Performance Feedback
- Communication
- Conflict Resolution
- Operational Standards
- Time Management
Benefits
- Tuition Assistance
- Employee Assistance Program
- Flexible Hours
- Discounted Food and Beverages
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Retail
- Customer Service & Support
- Management & Leadership
Keywords
- Cast Leader
- Cineplex
- Customer Service
- Leadership
- Training
- Retail
- Hospitality
- Team Management
- Operations
- Performance Management
- Guest Experience
- Certification