Manager, VIP Front of House
- Montreal, QC, Canada
- CPX Forum Cinemas & VIP, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- You have a minimum of 2 years of previous management experience in a bar, licensed restaurant, or similar environment
- Posting language
- English
- Posted
Original job description
City:
MontrealWhat you will do:
Front of House (FOH) VIP Experience Manager
Cineplex’s Front of House (FOH) VIP Experience Managers are an integral part of the team who provide an exceptional entertainment experience to each and every guest. The FOH VIP Experience Manager leads, supports and manages a dedicated team of employees to maintain good working relationships, perfecting service standards and day-to-day operations. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!
In this role, your responsibilities include (but are not limited to):
Enforcing all policies and procedures by coaching, motivating, and training FOH employees
Hiring and reviewing staffing levels for host/hostesses, servers and bartenders
Maintaining ambience throughout by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area
Reconciling of end of the night funds
Qualifications:
This role may be a perfect fit for you if:
You have a minimum of 2 years of previous management experience in a bar, licensed restaurant, or similar environment
You have a flexible schedule including evenings, weekends and holidays
You have strong computer literacy and mathematical skills
You have a college or Hospitality degree (preferred)
You have safe food handling and smart serve certification (preferred)
You are organized and have strong communication skills, with the ability to establish an instant rapport with Guests and employees of all demographics
Additional Information:
As an employee, you’ll enjoy:
Tuition Assistance
Employee Assistance Program
Flexible Hours
Discounted Food and Beverages on Shift
Opportunities to grow
& more!
Inclusion & Diversity
Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.
Accessibility
We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.
While we appreciate all interest, only those candidates selected for an interview will be contacted.
More about this job
Responsibilities
The VIP Experience Manager leads and motivates a team to ensure high service standards and operational excellence in a fast-paced environment. Responsibilities include managing staffing levels, maintaining facility ambience, and overseeing daily financial reconciliations.
Requirements
Candidates must have at least 2 years of management experience in a restaurant or bar setting and possess strong communication and organizational skills. A college or hospitality degree, along with safe food handling and smart serve certifications, are preferred.
Skills
- Team Management
- Staff Training
- Operations Management
- Customer Service
- Conflict Resolution
- Communication Skills
- Computer Literacy
- Mathematical Skills
- Food Safety
- Inventory Management
- Financial Reconciliation
- Leadership
Benefits
- Tuition Assistance
- Employee Assistance Program
- Flexible Hours
- Discounted Food and Beverages
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Food & Beverage
- Customer Service & Support
Keywords
- Front of House
- VIP Experience
- Hospitality
- Staffing
- Operations
- Food Safety
- Smart Serve
- Management
- Customer Experience
- Dining Area Maintenance
- Financial Reconciliation
- Leadership
- Coaching
- Training
- Scheduling