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Cineplex

VIP Back of House Manager

Winnipeg, MB, Canada
CPX McGillivray and VIP, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

City:

Winnipeg

What you will do:

Theatre Manager

Cineplex’s Theatre Managers are an integral part of the team who provide an exceptional experience to each and every guest. Theatre Managers work to ensure that Company policies, procedures, and standards are all being followed across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this role.

In this role, your responsibilities include (but are not limited to):

Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements.
Being responsible for executing Groups & Events within venue.
Recruit, interview, train, and coach venue management, and plan for succession.
Ensure fair and equitable discipline, in compliance with the Company’s Discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management.
Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex’s reputation as Canada’s #1 premier film exhibition company.

Qualifications:

This role may be a perfect fit for you if:

You have experience in a similar environment.
You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
You have demonstrated the ability to lead a team during high volume business periods in multiple departments.
Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
You have strong conflict resolution, negotiation, and objection handling skills.
You are comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests.
Proficient with Microsoft Office Suite.
You have schedule flexibility to work extended hours as required.

Additional Information:

As an employee, you’ll enjoy:

Tuition Assistance
Employee Assistance Program
Flexible Hours
Discounted Food and Beverages on Shift
Opportunities to Grow
& more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The VIP Back of House Manager is responsible for overseeing the seamless operation of amusement, food and beverage, and retail departments within the venue. They must also manage theatre budgets, drive revenue, and lead the venue management team through recruitment, training, and performance coaching.

Requirements

The ideal candidate should have experience in a similar environment and demonstrated ability to lead teams during high-volume periods. Strong skills in conflict resolution, negotiation, and proficiency with Microsoft Office Suite are required, along with the flexibility to work extended hours.

Skills

Team leadership
Conflict resolution
Budget management
Revenue growth
Operations management
Staff recruitment
Staff training
Performance management
Customer service
Microsoft office suite
Negotiation
Business vision
Strategic planning
Relationship management
Scheduling

Benefits

Tuition assistance
Employee assistance program
Flexible hours
Discounted food and beverages

Visa sponsorship

Not detected in the job text

Keywords

Theatre management
Operations management
Budgeting
Revenue growth
Staff recruitment
Performance management
Conflict resolution
Customer experience
Microsoft office suite
Hospitality
Retail operations
Food and beverage
Amusement operations
Business strategy
Succession planning
Regulatory compliance
Event execution
Team leadership
Negotiation
Scheduling

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