Service Manager
- Langley (District), BC, Canada
- Langley, BC, V4W 1P1, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Requisition Number: 239756
Job Description
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Skills/Qualifications
Required
- A valid, full, unrestricted driver's license
- High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
Preferred
- Management experience
- Experience in industrial sales or customer service
- Availability to start within two weeks after offer made/accepted
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Compensation
A reasonable estimate of base salary for this role ranges between $78,200 - $103,985/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
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More about this job
Responsibilities
The Service Manager is responsible for leading a customer-facing team, managing performance, and ensuring high levels of customer satisfaction through effective sales and operational oversight. The role involves hands-on support, including visiting customer sites, managing budgets, and fostering a safe working environment.
Requirements
Candidates must possess a valid, full, unrestricted driver's license and a High School Diploma or GED. A Bachelor's degree and prior management experience in industrial sales or customer service are preferred.
Skills
- Team management
- Performance management
- Customer service
- Industrial sales
- Budget management
- Operational issue resolution
- Leadership
- Sales techniques
- Inventory management
- Payroll management
- Safety compliance
- Delivery operations
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Competitive pay
- 401(k) with company match
- Profit sharing
- Employee stock ownership plan
- Disability insurance
- Life insurance
- AD&D insurance
- Paid time off
- Holidays
- Skills development
- Training
- Career advancement opportunities
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Sales
- Logistics
- Security & Safety
Keywords
- Service Manager
- Cintas
- Customer Service
- Industrial Sales
- Team Leadership
- Performance Management
- Budgeting
- Inventory Management
- Payroll
- Safety
- Logistics
- Delivery
- Operations
- Fortune 500
- Sales Management