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Cintas

Service Manager

Langley (District), BC, Canada
Langley, BC, V4W 1P1, Canada

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition Number: 239756

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

A valid, full, unrestricted driver's license
High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

Management experience
Experience in industrial sales or customer service
Availability to start within two weeks after offer made/accepted

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

•   Competitive Pay
•   401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
•   Disability, Life and AD&D Insurance, 100% Company Paid
•   Paid Time Off and Holidays
•   Skills Development, Training and Career Advancement Opportunities

Compensation
A reasonable estimate of base salary for this role ranges between $78,200 - $103,985/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
#INDT2

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More about this job

Responsibilities

The Service Manager is responsible for leading a customer-facing team, managing performance, and ensuring high levels of customer satisfaction through effective sales and operational oversight. The role involves hands-on support, including visiting customer sites, managing budgets, and fostering a safe working environment.

Requirements

Candidates must possess a valid, full, unrestricted driver's license and a High School Diploma or GED. A Bachelor's degree and prior management experience in industrial sales or customer service are preferred.

Skills

Team management
Performance management
Customer service
Industrial sales
Budget management
Operational issue resolution
Leadership
Sales techniques
Inventory management
Payroll management
Safety compliance
Delivery operations

Benefits

Medical insurance
Dental insurance
Vision insurance
Competitive pay
401(k) with company match
Profit sharing
Employee stock ownership plan
Disability insurance
Life insurance
AD&D insurance
Paid time off
Holidays
Skills development
Training
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Cintas
Customer Service
Industrial Sales
Team Leadership
Performance Management
Budgeting
Inventory Management
Payroll
Safety
Logistics
Delivery
Operations
Fortune 500
Sales Management

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