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Added 38 mins ago
M
Cloud & AI Infrastructure Solution Engineer
Microsoft
Toronto, ON
- Full-time
Are you curious, enthusiastic about infrastructure, and ready to solve complex challenges in the Frontier AI era? Join us as a Cloud & AI Infrastructure Solution Engineer for commercial…
Added 38 mins ago
M
Solution Engineer - Apps & Agents
Microsoft
Toronto, ON
- Full-time
…workload and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners and engineering. In this role you will advance pipeline by assisting the…
Added 38 mins ago
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Solution Engineer - Apps & Agents
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
…workload and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners and engineering. In this role you will advance pipeline by assisting the…
Added 38 mins ago
M
Solution Engineer - FSI
Microsoft
Toronto, ON
- Full-time
Identify and support the creation of new pipeline within customer engagements in collaboration with the Specialist.
Added 52 mins ago
S
OCS Specialist/ Engineer (Overhead Catenary System)
SYSTRA
Toronto, ON
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 1 hour ago
TU
Advisor, Communication Operations
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…Community Safety goals. The Advisor supports the Systems and Infrastructure team and works closely with the Manager, Systems and Compliance on matters related to system workflows,…
Added 1 hour ago
Sr. Product Marketing Specialist
SiTime Corporation
Ottawa, ON
Join as a Senior Product Marketing Specialist to expand strategic customer partnerships, uncover new product opportunities, and win critical designs. You'll work closely with customers and…
Added 2 hours ago
TI
CyberSecurity Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
…research, threat modeling, Secure development, Network security, infrastructure Security, Security Architecture and other security…
Added 3 hours ago
PC
Senior Environmental Scientist
PIR-a Consulting Corp.
AB · Alberta, Canada
- Other
PIR-a Consulting Corp. is looking for a Senior Environmental Field Specialist to join our dynamic and growing team. This is a hands-on role for an experienced environmental professional who…
Added 3 hours ago
PF
Technical Specialist 2, Infrastructure
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
We have an exciting opportunity for a full-time Technical Specialist 2, Infrastructure to join our IT team in Langley, BC.
Added 3 hours ago
CO
Network Specialist
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Section: Technical Infrastructure and Information Security Services
Added 3 hours ago
VT
Information Technology Support Specialist
Vinebrook Technology
Toronto, ON
- Full-time
Description of the position: The IT Specialist provides end-to-end onsite deskside support for our Toronto office and serves as a service desk escalation point across locations. Reporting…
Added 4 hours ago
T
DevOps Specialist
Techso
Montreal, QC
- Full-time
Are you passionate about automation, cloud environments, and the continuous improvement of technology infrastructure?
Added 4 hours ago
T
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
In this role, you'll be much more than a CAD specialist. You'll become a trusted advisor, helping clients understand their business needs, recommend innovative solutions, and support the…
Added 4 hours ago
T
Project Coordinator - Systems Engineering (ATC)
TransLink
Vancouver, BC · Greater Vancouver, BC
- $77,520 to $116,280 CAD / year
- Full-time
Provides specialist project management support for projects within the Infrastructure Management and Engineering division.
Added 4 hours ago
E
Consulting Senior Associate, Environmental Assessment and Permitting
ERM
Calgary, AB · Vancouver, BC · Toronto, ON
- $68,700 to $85,900 CAD / year
- Full-time
At ERM, your work will help guide some of Canada's most significant infrastructure, renewable energy, mining, transportation, and resource development projects. As a Consulting Senior…
Added 4 hours ago
HC
Security Systems Engineering Specialist | Spécialiste en ingénierie des systèmes de sécurité
Hitachi Cyber
Canada
- Full-time
The Security Systems Engineering Specialist will be focused on providing Support Services for Hitachi Systems Security clients.
Added 4 hours ago
I
Cybersecurity Solution Architect
Integrity360
Calgary, AB
- Full-time
Integrity360 is a leading independent cybersecurity specialist, helping organisations across Europe, Africa, the Caribbean and North America manage and reduce cyber risk.
Added 4 hours ago
T
Information Security Specialist (Vulnerability Management Data Insights & Reporting )
TD
Toronto, ON
- Full-time
TD's Enterprise Vulnerability Management (EVM) team is looking for a Vulnerability Data & Reporting Specialist to serve as a trusted analytics and reporting partner within the Vulnerability…
Added 5 hours ago
F
IT Support Specialist
fb9e7da1-2660-46a2-9ffc-154a66684510
Remote, Canada
- Full-time
- Remote
Based in Toronto, this role helps keep our employees productive by supporting our IT infrastructure and resolving day to day technology issues.
Added 5 hours ago
A
Health & Safety Specialist - Airport
AECOM
Mississauga, ON
- $95,000 to $145,000 CAD / year
- Full-time
…helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for…
Added 5 hours ago
CL
Jr. Desktop Engineering Specialist (Student Position)
Canada Life
Toronto, ON
- Full-time
We are looking for a Jr. Desktop Engineering Specialist student who is passionate about building, supporting, and modernizing desktop and endpoint environments that enable employees to work…
Added 5 hours ago
CL
Jr. Desktop Engineering Specialist (Student Position)
Canada Life
Winnipeg, MB
- Full-time
We are looking for a Jr. Desktop Engineering Specialist student who is passionate about building, supporting, and modernizing desktop and endpoint environments that enable employees to work…
Added 5 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 5 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…delivers advanced IT solutions across cloud, cybersecurity, infrastructure and digital…

CIRA

Senior Technical Solutions Specialist

Ottawa, ON, K1Z 8P4, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5 years’ experience in a technical pre-sales role in a relevant industry.
Posting language: English
Posted: Oct 20, 2026

Original job description

Join the Cyber-DNS team at CIRA and play a key role in advancing Canada’s cybersecurity and DNS infrastructure! Our Cyber-DNS team is dedicated to protecting Canadians online by delivering cutting-edge solutions.

You’ll tackle projects that make a real difference - including empowering users with CIRA Cybersecurity Awareness Training, securing household and enterprise networks through CIRA Canadian Shield and DNS Firewall, or defending against DDoS attacks with Anycast DNS. This is your chance to be part of a team that’s shaping the future of digital security and DNS technology, making a meaningful difference in how Canadians and global citizens alike experience and trust the internet!

Who you are:

You’re an experienced technical leader who brings deep expertise and a strong commitment to customer outcomes. As a senior individual contributor and primary technical advisor for CIRA’s DNS and cybersecurity products, you lead technical pre-sales activities, from discovery and solution design to technical demonstrations and proposal development. With a particular focus on XDR and other complex cybersecurity solutions, you also provide technical guidance during implementation and post-deployment support.

You are hands-on and customer-focused. You enjoy working directly with clients to understand their needs, troubleshoot complex issues, and translate requirements into scalable solution architectures, clear technical scope, and practical implementation plans. You bring a calm, solutions-oriented approach to problem solving and continuous improvement.

You communicate clearly with technical, business, and executive audiences. You work collaboratively across Sales, Product, Engineering, Implementation, and Support to deliver strong customer outcomes, strengthen how teams work together, and provide technical leadership and guidance to colleagues without formal people-management responsibility.

What you'll do:

Partner closely with sales on discovery calls, technical discussions and product demonstrations, with a focus on XDR solutions and other cybersecurity products.
Translate customer needs into technical requirements and solution scope, including statement-of-work documentation and identification of implementation dependencies.
Lead RFP responses and commercial proposal preparation in collaboration with sales and technical teams.
Set up customer and demo environments and guide customers through setup and configuration of cybersecurity solutions.
Serve as a senior technical resource for XDR and other cybersecurity products, providing technical expertise throughout the sales process and hands-on guidance to implementation teams when needed.
Coordinate technical handoffs from sales to implementation, ensuring teams understand customer requirements, agreed scope and dependencies.
Design and deliver training sessions and workshops to enable effective use of product features and benefits.
Monitor key performance indicators related to deployment and product usage.
Produce reports, technical guides, and presentations that demonstrate service value and effectiveness.
Build and maintain strong customer relationships to understand needs and provide proactive support.
Communicate clearly with both technical and business stakeholders.
Collaborate with cross-functional teams to improve service delivery systems, onboarding and product customization processes, including supporting documentation.

What you bring:

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related experience.
Minimum of 5 years’ experience in a technical pre-sales role in a relevant industry.
Experience in the security industry and strong XDR technical expertise; endpoint security experience is highly desired.
Skilled in product demonstrations and customer engagement, including discovery calls and requirements and statement-of-work documentation.
Experience leading RFP responses and preparing commercial proposals.
Competence in setting up customer and demo environments.
Strong technical knowledge and experience in deploying and troubleshooting workstations (i.e., Linux, Windows, and macOS) and mobile device applications.
Customer-centric mindset with a commitment to delivering exceptional service.
Ability to plan and coordinate complex technical work and provide hands-on guidance to implementation teams.
Demonstrated understanding of service delivery methodologies, tools, and best practices.
Excellent communication skills and continuous willingness to learn and develop.
Advanced knowledge of enterprise IT environments, scripting, networking, DNS, or firewall technologies is preferred.
Strong written and verbal communication skills in English; bilingualism in English and French is strongly desired but not required.
Willingness to travel as needed for large conferences or customer engagements.

Who we are:

At CIRA, we’re driven by a passion to make a positive impact on Canada’s digital future. We’re not just asking, ‘What more can we do?’ - we’re actively exploring new frontiers to enhance and secure the internet for all Canadians. Our recognition as one of the National Capital Region’s Top Employers for ten years is a testament to our vibrant culture. We believe in fostering an environment where collaboration and candour are second nature and where diverse perspectives are integral to our success, because we know that great ideas come from everywhere. If you’re passionate about innovation and ready to make a difference in a dynamic field, join us and help shape the future of the internet!

CIRA embraces a blend of remote and IRL in-office work to keep our team connected and engaged. Our Ottawa headquarters is a hub for regular events and social activities that bring our team together, encouraging a strong sense of community within our organization. No matter where you work from, you'll always feel part of our vibrant team and our shared mission.

At CIRA, people remain at the centre of our recruitment process. While CIRA uses recruitment platforms that include artificial intelligence-enabled features, which may be used to support administrative processes or skills-based assessments, these features are intended to assist our recruitment activities and do not replace human judgment. All applicant screenings, interviews, evaluations and selection decisions are conducted by our staff. Artificial intelligence is not used to make autonomous or final hiring decisions.

This posting is for an existing vacancy. CIRA is committed to fair, inclusive and accessible recruitment practices. Accommodations are available upon request throughout the recruitment, assessment and selection process. If you require any assistance or accommodation, please contact us at peopleandculture@cira.ca.

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More about this job

Responsibilities

You will lead technical pre-sales activities, including solution design, product demonstrations, and RFP responses for cybersecurity products. Additionally, you will provide technical guidance during implementation and serve as a primary advisor for DNS and XDR solutions.

Requirements

The role requires a bachelor's degree in a technical field and at least 5 years of experience in technical pre-sales within the security industry. Strong expertise in XDR, endpoint security, and enterprise IT environments is essential for success in this position.

Skills

Technical Pre-sales
Cybersecurity
DNS
XDR
Solution Architecture
RFP Management
Network Security
Endpoint Security
Technical Documentation
Customer Engagement
Troubleshooting
Linux
Windows
MacOS
Project Coordination
Communication

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
DNS
XDR
Pre-sales
Anycast DNS
DDoS
Network Security
Endpoint Security
Solution Architecture
RFP
Statement of Work
Linux
Windows
MacOS
Enterprise IT
Scripting
Firewall
Technical Leadership
Customer Success
Service Delivery
Cloud Infrastructure
Information Technology
Engineering
Technical Demonstrations
Implementation
Project Management
Cybersecurity Awareness Training
Canadian Shield
Digital Security
System Configuration

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