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Added 16 mins ago
AX
Claims Specialist, Design Professional - Canada
AXA XL
Toronto, ON
- Full-time
…Design Professional team. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution and to interact and collaborate frequently with Underwriting…
Added 16 mins ago
UP
Marketing and Communications Coordinator
UBC Properties Trust
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
The Marketing and Communications Coordinator is a key member of the team, reporting to the Communications Manager. This role combines the day-to-day communications and digital marketing…
Added 48 mins ago
H
Account Manager - Business Development
Hays
Toronto, ON
- Full-time
…opportunities across corporate services (e.g., Accounting & Finance, Property & Real Estate, Payroll, HR,…
Added 48 mins ago
HP
Regional Property Manager
HighView Partners
AB · Edmonton, AB
- Full-time
Our client is seeking a Regional Property Manager in Edmonton to lead a portfolio of Over 900 purpose-built rental homes across three properties. This opportunity suits an entrepreneurial…
Added 1 hour ago
M
Gestionnaire d’immeuble – Résidentiel / Building Manager - Residential
Morguard
Montreal, QC
- Full-time
Added 1 hour ago
B
Live-in Resident Manager
Boardwalk
Calgary, AB
- Full-time
…the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 1 hour ago
CR
Regional Manager, Property Management – Western Canada
CT REIT
Calgary, AB
- Full-time
Reporting to the Director, Property Management, the Regional Manager, Property Management – Western Canada will be responsible for the operational oversight of the CT REIT retail locations…
Added 2 hours ago
ET
Director, Cybersecurity, Digital Transformation, Applications, Data and Artificial Intelligence
E2IP TECHNOLOGIES
Montreal, QC
- Full-time
Protect sensitive data and intellectual property, particularly in R&D, through strong data management, access control, and AI solution governance practices.
Added 2 hours ago
FR
Live - Out Building Superintendent
FirstService Residential Canada
Burlington, ON
- Full-time
Responsible for reporting all deficiencies, maintenance requirements, vandalism and care taking supply inventory to the Property Manager as required
Added 2 hours ago
AT
Bookkeeper/Client Manager
Avanti Tax
Bedford, NS
- Part-time
…online bookkeeping, HST filings, payroll, and non-resident property sales and T2062 requirements. The team also assists with CRA audits, reassessments, overdue filings, correspondence, and…
Added 2 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
In partnership with the City Market Manager, solicit local vendors that are interested in setting up space in the City Market, Open Streets, Market Slip or on other City property, and…
Added 2 hours ago
RI
Growth Marketing Manager
Realtax Inc.
Newmarket, ON
- Full-time
…municipalities, helping communities navigate the complexities of property tax arrears with confidence, accuracy, and efficiency. Since 1996, we have supported more than 300 municipalities,…
Added 2 hours ago
Q
Senior Product Manager, AI Operations
Quandri
Vancouver, BC
- Full-time
Agents are the lifeblood of the industry, the place where most property and casualty insurance is sold and serviced. Yet operating an agency is harder than ever. Peak product complexity,…
Added 2 hours ago
MG
Director of Compliance
Monroe Group Ltd.
Burlington, ON
- Full-time
Monroe Group, Ltd. is a leading property management company specializing in affordable multi-family and senior/disabled housing. We are currently looking for a Director of Compliance to…
Added 2 hours ago
FT
Inventory Coordinator
Fresh Tracks Canada
Vancouver, BC
- $68,000 USD / year
- Contract
Assist the Inventory Manager/Director with defining and documenting processes and tracking key decisions.
Added 2 hours ago
SA
Forward Deployed Engineer
STAN AI
Toronto, ON · North York, ON
- $80,000 to $110,000 USD / year
- Full-time
STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance…
Added 3 hours ago
TM
Community Coordinator- Vancouver, BC
Tribe Management inc
AB
- $42,000 to $45,000 CAD / year
- Full-time
Ensuring administrative activities are completed in accordance with Property Manager direction and established processes
Added 6 hours ago
AD
Bilingual Billing Associate (English/French) (Barrie, ON)
Antech Diagnostics
Barrie, ON
- Full-time
Reports to the Billing Supervisor, Billing Manager, or Finance Manager.
Added 6 hours ago
UI
Property Accounting Manager
unitiiPM Inc
Calgary, AB
- Full-time
Role Description The Property Accounting Manager is a full-time, hybrid role based in Calgary, AB, with flexibility for some work from home. This role oversees all property-level accounting…
Added 7 hours ago
B
Social Media Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
The Social Media Manager will report to the Director, Corporate & Group Social Media and will be accountable for:
Added 7 hours ago
CU
Nursing Clinical Administrator
Carleton University
Ottawa, ON
- Other
…requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to…
Added 7 hours ago
CU
Assistant Manager, Faculty Affairs and Communication
Carleton University
Ottawa, ON
- Other
…requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to…
Added 7 hours ago
G
Project Manager, Municipal Roads
GFT
Toronto, ON
- Full-time
GFT is seeking a Project Manager, Municipal Roads to join our Transportation Practice in Toronto! This role follows a hybrid work model requiring regular attendance at our Toronto office.
Added 7 hours ago
MS
Project Manager
Multi-Residential Supply
London, ON
- Full-time
WE’RE HIRING: PROJECT MANAGER – MULTI-RESIDENTIAL RENOVATIONS
Added 7 hours ago
Sr. Manager, SEO
Opendoor
Toronto, ON
We're hiring a Sr. Manager to own SEO at Opendoor end to end, across both seller and buyer sides of the business: technical foundation, keyword and search-intent strategy, and increasingly,…

Circle K

Customer Service Agent - Claims

Laval, QC, Canada

On-site

Apply About employer

Applications open in a new tab.

Job details

Workplace: On-site
Experience: Minimum of 1 year of relevant experience in customer service (telephone);
Posting language: English
Posted: Oct 21, 2026

Original job description

JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Claims Customer service agent

Department: Accounting

Location: On site, Distribution Center, 5540, rue Ernest-Cormier, Laval (Québec) H7C 2T1

Type of employment: Permanent, Full Time (37,5 hours)

THE ROLE

Reporting to the Claims Manager, the Agent acts as the first point of contact for operators and customers in all matters related to insurance claims. The Agent handles bodily injury claims, claims following a damage to the company property/buildings or third-party property damages as well as car fleet claims.

WHAT YOU’LL DO

Want to start your career with us? Here's an overview of the main responsibilities of this position:

Act as a contact person for operators in the event of a bodily injury claims, damage to the company property/building, third-party property damages as well as car fleet claims;

Coordinate claim files according to established protocols (e.g. billing and/or reimbursement);

Follow up with operations, clients and insurer and/or claims adjuster;

Handle telephone complaints related to customer service claims;

Synthesize the documents necessary for the production of various statistical reports;

Answer calls and emails;

Provide administrative support to the Insurance and Claims department;

Intervene and deal with the various parties involved.

WHAT YOU’LL NEED

We want you to join our team! Here's what we're looking for:

Education:

DEC in secretary or administration.

Experience:

Minimum of 1 year of relevant experience in customer service (telephone);

Experience in administrative support (asset);

Experience in the insurance industry and in the management of claims files and knowledge of Report Excel will be considered an asset;

Knowledge and skills:

Excellent command of the Office suite;

Rigor, organizational skills and ability to manage priorities;

Diplomacy, autonomy;

Strong aptitude for customer service and negotiation.

Language skills

Bilingualism required (Advanced French and English) both spoken and written, as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Specifically, the role requires collaboration with global teams.

WHY YOU SHOULD WORK HERE:

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits package:

Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks:

Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.

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More about this job

Responsibilities

The Claims Customer Service Agent acts as the primary point of contact for operators and customers regarding insurance claims, including bodily injury, property damage, and car fleet claims. The role involves coordinating claim files, handling complaints, and providing administrative support to the Insurance and Claims department.

Requirements

Candidates must have a DEC in secretarial studies or administration and at least one year of relevant telephone customer service experience. Proficiency in the Microsoft Office suite and advanced bilingualism in French and English are required.

Skills

Customer service
Claims management
Administrative support
Telephone communication
Microsoft Office suite
Data entry
Statistical reporting
Negotiation
Organizational skills
Diplomacy
Autonomy
Bilingualism
Insurance industry knowledge
Problem solving

Benefits

Group Insurance Program
Health care
Dental care
Long-term disability
Life insurance
Health spending account
Pension Plan
Share Purchase Plan
Paid Time Off
Employee Discounts
Training and Development
Recognition and Rewards
Mentorship Program
Scholarship Program

Visa sponsorship

Not detected in the job text

Keywords

Claims
Customer Service
Insurance
Administrative Support
Accounting
Microsoft Office
Reporting
Data Management
Bilingual
Fleet Claims
Property Damage
Bodily Injury
Negotiation
Communication
Organization
Distribution Center

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