Lead Customer Service Representative
- Canada
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Job details
- Posting language
- English
- Posted
Original job description
Lead Customer Service Representative
As a Lead Customer Service Representative, you will enjoy:
• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;
Your key responsibilities:
You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
What we are looking for:
• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
Great if you have:
• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!
Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.
More about this job
Responsibilities
This role involves assisting the store manager and assistant manager with administrative duties, greeting customers, operating the cash register, and making purchase suggestions, sometimes including work with the food program. Responsibilities also include maintaining store appearance standards and providing fast and friendly customer service both inside and outside the store.
Requirements
The ideal candidate must possess strong customer service and communication skills, be capable of performing tasks at a quick pace while maintaining a positive attitude, and be able to work collaboratively to achieve daily goals. Desired attributes include supervisory experience and a strong motivation for career advancement.
Skills
- Customer Service
- Communication
- Friendly Conversation
- Quick Pace Performance
- Teamwork
- Problem Solving
- Quick Thinking
- Offering Suggestions
- Supervisory Experience
- Motivation
- Willingness to Learn
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Long Term Disability
- Night Shift Premium
- Employee Discount
- Scholarship Program
- Years of Service Recognition Program
- Corporate Discount Program
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Management & Leadership
- Administrative
Keywords
- Customer Service
- Lead Representative
- Store Operations
- Cash Register
- Food Program
- Store Appearance
- Energetic Environment
- Problem Solving
- Teamwork
- Career Advancement
- Diversity
- Inclusion
- Equity