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Lead Customer Service Representative
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Circle K

Lead Customer Service Representative

Amherst, NS, Canada

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

Store 6002048: 213 So Albion St, Amherst, Nova Scotia B4H 3Y4

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability

• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service

• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.

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More about this job

Responsibilities

The Lead Customer Service Representative assists the store manager with administrative tasks and ensures high standards for store appearance. They also provide fast and friendly service to customers while managing the cash register and food program duties.

Requirements

The ideal candidate possesses strong customer service and communication skills with the ability to work in a fast-paced environment. Supervisory experience and a motivation to advance in a career are considered strong assets.

Skills

Customer service
Communication
Cash register operation
Administrative tasks
Problem solving
Teamwork
Supervisory experience
Food program assistance

Benefits

Medical insurance
Vision insurance
Dental insurance
Life insurance
Long term disability
Flexible schedules
Weekly pay
Night shift premium
Employee discount
Scholarship program
Years of service recognition program
Corporate discount program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Administrative Support
Cash Handling
Food Service
Leadership
Teamwork
Communication
Store Operations
Inventory Management
Problem Solving

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