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Added 5 mins ago
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Assistant Branch Operations Manager
RBC
Ottawa, ON
- Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch…
Added 20 mins ago
Communications Advisor
City of Edmonton
AB
…building trust, championing plain language and helping shape communications standards? The Reputation and External Communications team, in the Corporate Communications section, is seeking a…
Added 35 mins ago
UO
Academic and Career Advisor
University of British Columbia
Kelowna, BC · UBCO | University Centre (UNC)
- $7,158.42 to $10,292.25 CAD / month
- Part-time
…generalists, or are assigned to a specific faculty as a specialist advisor. Advisors are responsible for delivering and evaluating student services to support student learning based on the…
Added 1 hour ago
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Member Services Coordinator  (12 month contract)
CIRO / OCRI
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.
Added 1 hour ago
LC
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- Full-time
Act as internal consultant and advisor for various operating businesses and initiatives.
Added 1 hour ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
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- Full-time
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ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
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Montreal, QC
- Full-time
ELYSIS – Directeur(trice), Ressources humaines et Communications
Added 1 hour ago
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Principal Scientist, Neural Biology
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Vancouver, BC · Canada - BC, Vancouver, Station St, Onsite
- Full-time
…direction of the Neural R&D team and serve as a senior scientific advisor across the organization. You will bring deep expertise in neuroscience together with a strong external network and…
Added 1 hour ago
ZG
Senior Commercial Account Executive
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Added 2 hours ago
SAP SuccessFactors Employee Central Payroll - Senior Manager
EY
AB · Ottawa, ON · Toronto, ON · Calgary, AB
Act as the primary advisor to HR and Payroll leaders on SAP SuccessFactors Payroll strategy and execution.
Added 2 hours ago
VC
Clinical Operations Supervisor (RPN/RN) - Long Term Care
Vancouver Coastal Health
Richmond, BC
- $52.39 to $66.65 CAD / hour
- Temporary
…designated staff and team professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work and client transfer…
Added 2 hours ago
Payroll & Benefits Specialist (Contract)
Richardson Wealth Ltd
Toronto, ON
…transformational journey to enhance our entrepreneurial, high-performing, advisor-centric…
Added 3 hours ago
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Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
Oversees / leads the ongoing audit communications and/or the reporting process with the stakeholders, senior management and external auditors for specific and/or overall Audit area
Added 3 hours ago
M
Senior Advisor, Operations Performance
Metrolinx
Canada
- Full-time
We are looking for a Senior Advisor, Operations Performance to provide strategic and operational support to the VP, Operations Performance, including team advisory, corporate…
Added 3 hours ago
SC
Strategy & Foresights Advisor
Servus Credit Union
Calgary, AB · Edmonton, AB · Red Deer, AB
- Full-time
We are hiring for a full-time temporary Strategy & Foresights Advisor to join our Strategy and Enterprise Planning Team!
Added 3 hours ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
Oversees / leads the ongoing audit communications and/or the reporting process with the stakeholders, senior management and external auditors for specific and/or overall Audit area
Added 3 hours ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James
Toronto, ON
- Full-time
…collaborator working across our team, the enterprise, and our advisor network to create great experiences for our advisors and their clients. This role reports to the Senior Vice President…
Added 4 hours ago
M
Senior Advisor, Operations Performance
Metrolinx
Canada
- Full-time
We are looking for a Senior Advisor, Operations Performance to provide strategic and operational support to the VP, Operations Performance, including team advisory, corporate…
Added 4 hours ago
CC
Senior Human Resources Advisor
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- Full-time
Cambrian Credit Union is seeking a Senior Human Resources Advisor to join our Human Resources team.
Added 4 hours ago
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Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
Added 4 hours ago
RB
Associate
Royal Bank of Canada
Toronto, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 4 hours ago
WK
Sales Programs Manager, FCC Division
Wolters Kluwer
Toronto, ON · CAN - North York
- Full-time
Act as a trusted advisor and business partner to regional and country-level Sales Leaders.
Added 4 hours ago
BM
Human Resources Advisor - Year-Round - Full-Time
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The Blue Mountains, ON
- Full-time
The Human Resources Advisor exemplifies our culture of creating revolutionary guest experiences and contributes positively toward uniting the team around purpose and fun. The purpose of…
Added 5 hours ago
B
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
…help clients bring recommendations to life across signage, communications, maps, digital tools, branded environments and human…
Added 5 hours ago
HR Advisor
ALS
North Vancouver, BC · CAN - BC - North Vancouver
The HR Advisor works with the HR Director to provide support in all areas of HR to an assigned client group. This role serves as a primary point of contact for managers, supervisors, and…

CIRO / OCRI

Member Services Coordinator  (12 month contract)

AB, Canada
Vancouver, BC, V6E 3R5, Canada
Toronto, ON, M5H 0B4, Canada
Montreal, QC, H2Z 0B2, Canada
Calgary, AB, T2P 2V7, Canada

The hiring range for this position is $62,500 - $73,903. · Full-time

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Job details

Pay: The hiring range for this position is $62,500 - $73,903.
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This dynamic, evolving role is responsible for supporting industry stakeholders, including our members (Investment Dealers, Mutual Fund Dealers and Marketplaces) and advisors, while also supporting delivery on priorities within the Corporate Strategy and Member Services team.

Core Responsibilities:

Receives inquiries and requests from industry stakeholders and responds on a timely basis. Where necessary, liaises with other departments to acquire information.

Prepares and distributes Member communications and surveys.

Assists in maintaining Member records.

Assists in administration of the Mutual Fund Dealer Continuing Members Only system.

Supports the planning and coordination of CIRO events.

Supports corporate strategy and member services initiatives as required from time to time

Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.

Assists with the preparation of the annual bulletin reporting on exemptions granted by CIRO.

Supports scheduling, documentation, and progress tracking on several projects. Facilitates the distribution of broadcast emails for the MS team and other departments.

Generates monthly and ad hoc reports for internal and external stakeholders.

Key Skills and Competencies:

Must Haves:

Bilingual in English and French.

Post-secondary degree.

General knowledge and understanding of the Canadian securities industry.

Ability to build strong working relationships with stakeholders and internal partners.

Strong administrative execution skills: organization, prioritization, attention to detail, and follow-through

Strong writing skills for internal and external communications

Ability to operate effectively in a fast-paced environment with competing priorities and multiple stakeholders

Ability to triage, coordinate, and deliver in a fast-paced environment while maintaining strong attention to detail

Nice to have:

Previous experience in the investment industry.

Completion of the Canadian Securities Course or other industry courses.

Experience with systems and data for tracking / reporting on progress and improving processes.

Culture and Working Environment

Life at CIRO is purpose and performance - driven. We foster an inclusive culture where teamwork, a forward-thinking attitude, and integrity are at the core of everything we do. This creates an environment where employees thrive, grow, and are empowered to learn and contribute their best work.

Joining CIRO means becoming part of a dynamic and transparent organization that values accountability and is committed to maintaining the highest standards of regulatory oversight in the financial industry.

Our Commitment

CIRO is committed to creating an inclusive and barrier-free recruitment and selection process. We welcome applications from all qualified individuals and will provide accommodation upon request for candidates participating in all aspects of the recruitment process, in accordance with applicable human rights and accessibility legislation. If you require accommodation, please contact Human Resources.

CIRO is a pan-Canadian organization that oversees all investment dealers and trading activity in marketplaces across Canada. This position requires regular communication and collaboration with employees in CIRO regional offices and with stakeholders across Canada. Proficiency in English is required due to the frequent interactions with internal and external English-speaking members, clients, registered representatives, firms, Canadian provincial and territorial securities regulators, and employees located outside Quebec. For positions based in Quebec, proficiency in both English and French is required to effectively perform the duties of the role and communicate with stakeholders in both official languages.

Additional Information

This posting reflects an active vacancy on our team
We use automated (AI) enabled technology to support aspects of candidate sourcing, screening, and communications. Applications are reviewed by our hiring team and hiring decisions are made by people.
The hiring range for this position is $62,500 - $73,903. The final compensation offered will be based on the successful candidate’s knowledge, skills, education, training, experience, internal equity, and external market considerations.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

#hiring

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More about this job

Responsibilities

The Member Services Coordinator supports industry stakeholders and internal teams by managing inquiries, maintaining records, and coordinating communications. They also assist with event planning, project documentation, and the generation of reports for internal and external stakeholders.

Requirements

Candidates must possess a post-secondary degree and be bilingual in English and French. A strong understanding of the Canadian securities industry and excellent administrative and communication skills are required.

Skills

Bilingualism
Stakeholder management
Administrative execution
Organization
Prioritization
Attention to detail
Writing skills
Communication
Data reporting
Regulatory compliance
Project coordination
Relationship building
Triage
Canadian securities industry knowledge

Visa sponsorship

Not detected in the job text

Keywords

Member Services
Corporate Strategy
Regulatory Mandate
Investment Dealers
Mutual Fund Dealers
Marketplaces
Canadian Securities Course
Reporting
Stakeholder Engagement
Communications
Data Tracking
Project Coordination
Regulatory Oversight
Financial Industry
Administrative Support
Bilingual

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