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Added 7 mins ago
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Business Analyst - BizApps - New Grad (January 2027)
BDO
Toronto, ON
- Full-time
Act as a trusted advisor to external clients and BDO project teams in implementing finance, supply chain, Human Resources, and Customer relationship management systems
Added 8 mins ago
Equipment Technician
Government of Alberta
AB
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Added 8 mins ago
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Senior Specialist, Events Experience, National Orbis Events & Operations
Deloitte
Calgary, AB
- Full-time
…as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 8 mins ago
OI
Senior IT Audit Specialist
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Ottawa, ON
- Full-time
Serve as a trusted advisor to client executives, technology leaders, internal audit teams, cybersecurity teams, and business stakeholders.
Added 23 mins ago
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Incentive Compensation Delivery Coordinator
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- Full-time
Direct exposure to the digital marketing ecosystem supporting hundreds of advisor websites nationwide.
Added 37 mins ago
Financial Service Advisor - Subaru
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Added 37 mins ago
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Analyst, Data valorization
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…knowledge of your line of work. You serve as a data use specialist advisor and subject matter expert for various stakeholders, and as a resource person and coach for decision-making bodies.…
Added 37 mins ago
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Analyst, Life and health insurance
Desjardins
Montreal, QC
- Full-time
Help plan and organize the sector’s operations by dividing the daily workload based on the resources/skills available and client/advisor requests
Added 37 mins ago
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Associate Financial Advisor
CIBC
Westbank, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 37 mins ago
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Associate Financial Advisor
CIBC
Penticton, BC · Nanaimo, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 37 mins ago
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Associate Financial Advisor
CIBC
Kelowna, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 38 mins ago
RD
Administrative Assistant
RBC Dominion Securities
Richmond Hill, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 38 mins ago
RD
Branch Operations Manager
RBC Dominion Securities
AB · Edmonton, AB
- Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch…
Added 38 mins ago
AC
Part-time Student Advisor, AC Online
Algonquin College
Ottawa, ON
- Part-time
…deliver focused and self-directed progression and registration services, which relate to online learner onboarding, retention, and success in online courses. Working with an integrated team…
Added 52 mins ago
Client Solutions Advisor - Rockland Centre
Scotiabank
Montreal, QC
…achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking,…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Saskatoon, SK
- Full-time
Support for specialized services including pelvic health and vestibular rehabilitation – areas known for high career satisfaction due to their profound patient impact.
Added 1 hour ago
CI
Director, Product Strategy & Growth-- KUMDC6173915
Compunnel Inc.
Toronto, ON
- Contract
Champion the voice of the customer by incorporating sponsor, member, advisor and distribution insights into product strategy, design, and prioritization.
Added 1 hour ago
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Insurance Lead
CGI
Toronto, ON
- Full-time
CGI is seeking a Vice President-Insurance Industry Advisor to join the newly formed Global Insurance Advisory & Innovation team, responsible for driving the growth and development of CGI's…
Added 1 hour ago
R
Administrative Assistant
RBC
Richmond Hill, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 1 hour ago
Vice President, Finance & Business Operations
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON · Montreal, QC · Vancouver, BC · ON · AB
…to financial planning, investments, risk, governance and the services that enable our organization to thrive. You will turn insight into action, strengthen how resources are invested and…
Added 1 hour ago
PC
Talent Acquisition Specialist
People Corporation
Winnipeg, MB · Toronto, ON · MB - PC Kenaston - Wpg
- Full-time
Foster strong relationships with hiring leaders and internal stakeholders, acting as a trusted recruitment partner and advisor.
Added 1 hour ago
D
Wealth Management Advisor
Desjardins
Coaticook, QC · Caisse Desjardins des Verts-Sommets de l'Estrie
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 1 hour ago
AG
Canada Lead, Valuation Advisory Services
Altus Group
Toronto, ON · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
Altus Group is seeking a Canadian Lead, Valuation Advisory Services (VAS) to lead and grow the VAS business across Canada. This senior leadership role will serve as the face of VAS in the…
Added 1 hour ago
AC
Part-time Online Learning Field Placement Officer
Algonquin College
Ottawa, ON
- Part-time
…assigned programs in consultation with the Online Learning Student Advisor(s) and Program Support Specialist. On an on-going basis, the incumbent provides guidance and advice and recommends…

CIRO / OCRI

Member Services Coordinator (12 month contract)

Calgary, AB, Canada

The hiring range for this position is $62,500 - $73,903. · Full-time

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Job details

Pay: The hiring range for this position is $62,500 - $73,903.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This dynamic, evolving role is responsible for supporting industry stakeholders, including our members (Investment Dealers, Mutual Fund Dealers and Marketplaces) and advisors, while also supporting delivery on priorities within the Corporate Strategy and Member Services team.

    

Core Responsibilities:  

Receives inquiries and requests from industry stakeholders and responds on a timely basis. Where necessary, liaises with other departments to acquire information.   
Prepares and distributes Member communications and surveys.   
Assists in maintaining Member records.   
Assists in administration of the Mutual Fund Dealer Continuing Members Only system.  
Supports the planning and coordination of CIRO events.   
Supports corporate strategy and member services initiatives as required from time to time  
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team. 
Assists with the preparation of the annual bulletin reporting on exemptions granted by CIRO. 
Supports scheduling, documentation, and progress tracking on several projects. Facilitates the distribution of broadcast emails for the MS team and other departments. 
Generates monthly and ad hoc reports for internal and external stakeholders.

  

Key Skills and Competencies:  

Must Haves:

Bilingual in English and French.  
Post-secondary degree.
General knowledge and understanding of the Canadian securities industry.  
Ability to build strong working relationships with stakeholders and internal partners.
Strong administrative execution skills: organization, prioritization, attention to detail, and follow-through
Strong writing skills for internal and external communications
Ability to operate effectively in a fast-paced environment with competing priorities and multiple stakeholders
Ability to triage, coordinate, and deliver in a fast-paced environment while maintaining strong attention to detail

Nice to have:  

Previous experience in the investment industry.
Completion of the Canadian Securities Course or other industry courses.  
Experience with systems and data for tracking / reporting on progress and improving processes.

Culture and Working Environment

Life at CIRO is purpose and performance - driven. We foster an inclusive culture where teamwork, a forward-thinking attitude, and integrity are at the core of everything we do. This creates an environment where employees thrive, grow, and are empowered to learn and contribute their best work.

Joining CIRO means becoming part of a dynamic and transparent organization that values accountability and is committed to maintaining the highest standards of regulatory oversight in the financial industry.

Our Commitment

CIRO is committed to creating an inclusive and barrier-free recruitment and selection process. We welcome applications from all qualified individuals and will provide accommodation upon request for candidates participating in all aspects of the recruitment process, in accordance with applicable human rights and accessibility legislation. If you require accommodation, please contact Human Resources.

CIRO is a pan-Canadian organization that oversees all investment dealers and trading activity in marketplaces across Canada. This position requires regular communication and collaboration with employees in CIRO regional offices and with stakeholders across Canada. Proficiency in English is required due to the frequent interactions with internal and external English-speaking members, clients, registered representatives, firms, Canadian provincial and territorial securities regulators, and employees located outside Quebec. For positions based in Quebec, proficiency in both English and French is required to effectively perform the duties of the role and communicate with stakeholders in both official languages.

Additional Information

This posting reflects an active vacancy on our team
We use automated (AI) enabled technology to support aspects of candidate sourcing, screening, and communications. Applications are reviewed by our hiring team and hiring decisions are made by people.
The hiring range for this position is $62,500 - $73,903. The final compensation offered will be based on the successful candidate’s knowledge, skills, education, training, experience, internal equity, and external market considerations.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

#hiring

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More about this job

Responsibilities

Respond to inquiries from members, advisors, and other industry stakeholders; coordinate communications, surveys, records, reports, and the Mutual Fund Dealer Continuing Members Only system. Support events and team initiatives, prepare the biweekly Advisor Update and annual exemptions bulletin, and coordinate project scheduling, documentation, progress tracking, and broadcast emails.

Requirements

The role requires a post-secondary degree, bilingual English and French proficiency, general knowledge of the Canadian securities industry, and strong administrative, writing, organizational, and stakeholder relationship skills. Investment industry experience, completion of the Canadian Securities Course or other industry courses, and experience with tracking, reporting, or process improvement systems are preferred.

Skills

Bilingual Communication
Stakeholder Relations
Administrative Execution
Organization
Prioritization
Attention To Detail
Follow-Through
Business Writing
Member Communications
Project Coordination
Progress Tracking
Reporting
Data Management
Process Improvement
Event Coordination
Knowledge Of The Canadian Securities Industry

Visa sponsorship

Not detected in the job text

Keywords

Canadian Securities Industry
Investment Dealers
Mutual Fund Dealers
Marketplaces
Member Services
Corporate Strategy
Regulatory Mandate
Stakeholder Communications
Member Records
Continuing Members Only System
Advisor Update
Corporate Communications
Public Affairs
Exemptions Bulletin
Project Coordination
Progress Tracking
Broadcast Emails
Monthly Reporting
Ad Hoc Reporting
Canadian Securities Course
Process Improvement
Bilingual English And French

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Work requirements

Jobs in Canada