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Added 21 mins ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Ottawa, ON
- Full-time
The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager…
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Full-time
· Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
Added 2 hours ago
RB
Financial Advisor
Royal Bank of Canada
Halifax, NS
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients by adding value in the moments that matter to them. You…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Mystery Lake, MB · THOMPSON, Manitoba
- Full-time
Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course)
Added 2 hours ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
We are excited to share a great opportunity to join a high-performing wealth management team at RBC Dominion Securities. We are seeking a highly strategic, thoughtful, and analytical…
Added 2 hours ago
SW
ScotiaMcLeod Administrative Support Assistant - London, ON
Scotia Wealth Management
London, ON
- Contract
Respond to client inquiries and issues in a timely, responsive manner and escalating to Advisor
Added 6 hours ago
EJ
Canada Registered Branch Associate Trainee -Bedford, NS
Edward Jones
Bedford, NS
- Full-time
…Organization (CIRO), who create capacity for the Financial Advisor by partnering together to serve existing clients at the direction of the Financial…
Added 7 hours ago
SQ
District Manager
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
Develop and execute on your District recruiting and sales power growth plan in alignment with overall SLFD objectives and advisor succession needs.
Added 7 hours ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Vancouver, BC
- Full-time
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.
Added 7 hours ago
SG
Prime Services Risk Advisor
Societe Generale
Montreal, QC
- Full-time
The Americas Risk and Scarce Resources Counterparty Credit Risk team (RSR/CCR) acts as the 1st Line of Defense CCR risk team within MARK. The Risk Advisor covers:
Added 7 hours ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Toronto, ON
- Full-time
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.
Added 7 hours ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Montreal, QC
- Full-time
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.
Added 8 hours ago
SQ
District Manager
Sunlife Québec
Quebec, QC
- Full-time
Develop and execute on your District recruiting and sales power growth plan in alignment with overall SLFD objectives and advisor succession needs.
Added 8 hours ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
Develop and execute on your District recruiting and sales power growth plan in alignment with overall SLFD objectives and advisor succession needs.
Added 8 hours ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Calgary, AB
- Full-time
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.
Added 8 hours ago
RD
Associate Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
We are excited to share a great opportunity to join a high-performing wealth management team at RBC Dominion Securities. We are seeking a highly strategic, thoughtful, and analytical…
Added 9 hours ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Ottawa, ON
- Full-time
The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager…
Added 10 hours ago
R
Assistant Branch Operations Manager
RBC
Ottawa, ON
- Full-time
The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager…
Added 10 hours ago
ScotiaMcLeod Administrative Support Assistant - London, ON
Scotiabank
London, ON
Respond to client inquiries and issues in a timely, responsive manner and escalating to Advisor
Added 10 hours ago
AC
Investment Specialist (Full Time, 14 Month Term) Winnipeg/Hybrid
Access Credit Union
Winnipeg, MB · Corporate Office (General)
- Full-time
…needs while referring larger investment accounts to the Wealth…
Added 10 hours ago
R
Banking Advisor
RBC
Thompson, MB
- Full-time
Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds in Canada or the Canadian Securities Course)
Added 10 hours ago
C
Associate Financial Advisor - Labrador City, NL
CIBC
Labrador City, NL
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 10 hours ago
C
Senior Financial Advisor - CIRO-MFD/AMF - Bathurst
CIBC
Bathurst, NB
- Full-time
…providing exceptional client service. As a Senior Financial Advisor in the Imperial Service Team, you’ll expertly deliver on CIBC’s Imperial Service approach, taking responsibility for a…
Added 11 hours ago
C/
Member Services Coordinator  (12 month contract)
CIRO / OCRI
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team.
Added 11 hours ago
R
Client Advisor
RBC
Sudbury, ON
- Full-time
· Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

CIRO / OCRI

Member Services Coordinator (12 month contract)

Calgary, AB, Canada

The hiring range for this position is $62,500 - $73,903. · Full-time

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Job details

Pay: The hiring range for this position is $62,500 - $73,903.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This dynamic, evolving role is responsible for supporting industry stakeholders, including our members (Investment Dealers, Mutual Fund Dealers and Marketplaces) and advisors, while also supporting delivery on priorities within the Corporate Strategy and Member Services team.

    

Core Responsibilities:  

Receives inquiries and requests from industry stakeholders and responds on a timely basis. Where necessary, liaises with other departments to acquire information.   
Prepares and distributes Member communications and surveys.   
Assists in maintaining Member records.   
Assists in administration of the Mutual Fund Dealer Continuing Members Only system.  
Supports the planning and coordination of CIRO events.   
Supports corporate strategy and member services initiatives as required from time to time  
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team. 
Assists with the preparation of the annual bulletin reporting on exemptions granted by CIRO. 
Supports scheduling, documentation, and progress tracking on several projects. Facilitates the distribution of broadcast emails for the MS team and other departments. 
Generates monthly and ad hoc reports for internal and external stakeholders.

  

Key Skills and Competencies:  

Must Haves:

Bilingual in English and French.  
Post-secondary degree.
General knowledge and understanding of the Canadian securities industry.  
Ability to build strong working relationships with stakeholders and internal partners.
Strong administrative execution skills: organization, prioritization, attention to detail, and follow-through
Strong writing skills for internal and external communications
Ability to operate effectively in a fast-paced environment with competing priorities and multiple stakeholders
Ability to triage, coordinate, and deliver in a fast-paced environment while maintaining strong attention to detail

Nice to have:  

Previous experience in the investment industry.
Completion of the Canadian Securities Course or other industry courses.  
Experience with systems and data for tracking / reporting on progress and improving processes.

Culture and Working Environment

Life at CIRO is purpose and performance - driven. We foster an inclusive culture where teamwork, a forward-thinking attitude, and integrity are at the core of everything we do. This creates an environment where employees thrive, grow, and are empowered to learn and contribute their best work.

Joining CIRO means becoming part of a dynamic and transparent organization that values accountability and is committed to maintaining the highest standards of regulatory oversight in the financial industry.

Our Commitment

CIRO is committed to creating an inclusive and barrier-free recruitment and selection process. We welcome applications from all qualified individuals and will provide accommodation upon request for candidates participating in all aspects of the recruitment process, in accordance with applicable human rights and accessibility legislation. If you require accommodation, please contact Human Resources.

CIRO is a pan-Canadian organization that oversees all investment dealers and trading activity in marketplaces across Canada. This position requires regular communication and collaboration with employees in CIRO regional offices and with stakeholders across Canada. Proficiency in English is required due to the frequent interactions with internal and external English-speaking members, clients, registered representatives, firms, Canadian provincial and territorial securities regulators, and employees located outside Quebec. For positions based in Quebec, proficiency in both English and French is required to effectively perform the duties of the role and communicate with stakeholders in both official languages.

Additional Information

This posting reflects an active vacancy on our team
We use automated (AI) enabled technology to support aspects of candidate sourcing, screening, and communications. Applications are reviewed by our hiring team and hiring decisions are made by people.
The hiring range for this position is $62,500 - $73,903. The final compensation offered will be based on the successful candidate’s knowledge, skills, education, training, experience, internal equity, and external market considerations.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

#hiring

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More about this job

Responsibilities

Respond to inquiries from members, advisors, and other industry stakeholders; coordinate communications, surveys, records, reports, and the Mutual Fund Dealer Continuing Members Only system. Support events and team initiatives, prepare the biweekly Advisor Update and annual exemptions bulletin, and coordinate project scheduling, documentation, progress tracking, and broadcast emails.

Requirements

The role requires a post-secondary degree, bilingual English and French proficiency, general knowledge of the Canadian securities industry, and strong administrative, writing, organizational, and stakeholder relationship skills. Investment industry experience, completion of the Canadian Securities Course or other industry courses, and experience with tracking, reporting, or process improvement systems are preferred.

Skills

Bilingual Communication
Stakeholder Relations
Administrative Execution
Organization
Prioritization
Attention To Detail
Follow-Through
Business Writing
Member Communications
Project Coordination
Progress Tracking
Reporting
Data Management
Process Improvement
Event Coordination
Knowledge Of The Canadian Securities Industry

Visa sponsorship

Not detected in the job text

Keywords

Canadian Securities Industry
Investment Dealers
Mutual Fund Dealers
Marketplaces
Member Services
Corporate Strategy
Regulatory Mandate
Stakeholder Communications
Member Records
Continuing Members Only System
Advisor Update
Corporate Communications
Public Affairs
Exemptions Bulletin
Project Coordination
Progress Tracking
Broadcast Emails
Monthly Reporting
Ad Hoc Reporting
Canadian Securities Course
Process Improvement
Bilingual English And French

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