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Added 14 mins ago
G
Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
…integrity services. As a Pipeline Construction & Integrity Survey Director, you'll play a key role in expanding our market presence, strengthening client relationships, mentoring and…
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Toronto, ON
- Full-time
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Director, FX Payments & Banking Strategic Projects
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Toronto, ON
- Full-time
Lead and ensure the timely delivery of strategic operational initiatives across banking, payments, and foreign exchange (FX), meeting or exceeding established project milestones,…
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Senior Director, Project Delivery (Hybrid)
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Toronto, ON
- Full-time
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Added 28 mins ago
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Manager, Public Relations and Marketing Communications – Americas
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Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
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- $130,000 to $180,000 CAD / year
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Added 59 mins ago
General Manager, Ontario
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Senior Retirement Planning Advisor
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Added 59 mins ago
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Associate Director, Operational Resilience
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Toronto, ON
- Full-time
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Director, Internal Controls & Finance Transformation
Neo Performance Materials
Toronto, ON
- $140,000 to $170,000 CAD / year
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Added 1 hour ago
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Product Launch Specialist, HealthTech SaaS
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- Full-time
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Senior Manager, Infrastructure Projects
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Executive Assistant
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
…the day-to-day operations of the Ridgetown Campus within the Director’s office. This position provides a wide range of confidential support, including coordinating information flow,…
Added 1 hour ago
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Project Manager
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Compliance Supervisor/Workers' Compensation Program Supervisor
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Senior Full Stack Software Developer (FHIR)
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Program Director , Real Estate Transformation
Bevertec
Winnipeg, MB
- $115 to $125 CAD / hour
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…the central point of coordination across multiple programs, project teams, business leaders, and external partners to ensure successful delivery of critical real estate…
Added 1 hour ago
C/
Business Process Engineer, Innovation
CIRO / OCRI
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
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Added 1 hour ago
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Senior Revenue Enablement Specialist, Digital
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- $90,000 to $100,000 CAD / year
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Added 1 hour ago
Director, Individual Portfolio Management
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As the Director, Individual Portfolio Management, you will play a pivotal leadership role in shaping and delivering the Individual Insurance project portfolio, ensuring priorities align…
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Director of Development Engineering
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- Full-time
Role Description The Director of Development Engineering is a full-time, on-site leadership role located in Waterloo, ON, responsible for overseeing engineering activities that support land…
Added 2 hours ago
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Director, Financial Reporting
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The Director, Financial Reporting provides enterprise-wide leadership over accounting, financial reporting and the financial close across The Regional Group of Companies Inc. and its…
Added 2 hours ago
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Director, Business Effectiveness - Capital Markets
CIBC
Toronto, ON
- Full-time
…Administrative Office (CAO) team, reporting to the Managing Director, Business Effectiveness, the Director, Business Effectiveness will champion the management, improvement and execution of…
Added 2 hours ago
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CIRO / OCRI

Member Services Coordinator (12 month contract)

Toronto, ON, Canada

The hiring range for this position is $62,500 - $73,903. · Full-time

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Job details

Pay: The hiring range for this position is $62,500 - $73,903.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This dynamic, evolving role is responsible for supporting industry stakeholders, including our members (Investment Dealers, Mutual Fund Dealers and Marketplaces) and advisors, while also supporting delivery on priorities within the Corporate Strategy and Member Services team.

    

Core Responsibilities:  

Receives inquiries and requests from industry stakeholders and responds on a timely basis. Where necessary, liaises with other departments to acquire information.   
Prepares and distributes Member communications and surveys.   
Assists in maintaining Member records.   
Assists in administration of the Mutual Fund Dealer Continuing Members Only system.  
Supports the planning and coordination of CIRO events.   
Supports corporate strategy and member services initiatives as required from time to time  
Prepares the Advisor Update (published biweekly) and collaborates closely with the Corporate Communications and Public Affairs team. 
Assists with the preparation of the annual bulletin reporting on exemptions granted by CIRO. 
Supports scheduling, documentation, and progress tracking on several projects. Facilitates the distribution of broadcast emails for the MS team and other departments. 
Generates monthly and ad hoc reports for internal and external stakeholders.

  

Key Skills and Competencies:  

Must Haves:

Bilingual in English and French.  
Post-secondary degree.
General knowledge and understanding of the Canadian securities industry.  
Ability to build strong working relationships with stakeholders and internal partners.
Strong administrative execution skills: organization, prioritization, attention to detail, and follow-through
Strong writing skills for internal and external communications
Ability to operate effectively in a fast-paced environment with competing priorities and multiple stakeholders
Ability to triage, coordinate, and deliver in a fast-paced environment while maintaining strong attention to detail

Nice to have:  

Previous experience in the investment industry.
Completion of the Canadian Securities Course or other industry courses.  
Experience with systems and data for tracking / reporting on progress and improving processes.

Culture and Working Environment

Life at CIRO is purpose and performance - driven. We foster an inclusive culture where teamwork, a forward-thinking attitude, and integrity are at the core of everything we do. This creates an environment where employees thrive, grow, and are empowered to learn and contribute their best work.

Joining CIRO means becoming part of a dynamic and transparent organization that values accountability and is committed to maintaining the highest standards of regulatory oversight in the financial industry.

Our Commitment

CIRO is committed to creating an inclusive and barrier-free recruitment and selection process. We welcome applications from all qualified individuals and will provide accommodation upon request for candidates participating in all aspects of the recruitment process, in accordance with applicable human rights and accessibility legislation. If you require accommodation, please contact Human Resources.

CIRO is a pan-Canadian organization that oversees all investment dealers and trading activity in marketplaces across Canada. This position requires regular communication and collaboration with employees in CIRO regional offices and with stakeholders across Canada. Proficiency in English is required due to the frequent interactions with internal and external English-speaking members, clients, registered representatives, firms, Canadian provincial and territorial securities regulators, and employees located outside Quebec. For positions based in Quebec, proficiency in both English and French is required to effectively perform the duties of the role and communicate with stakeholders in both official languages.

Additional Information

This posting reflects an active vacancy on our team
We use automated (AI) enabled technology to support aspects of candidate sourcing, screening, and communications. Applications are reviewed by our hiring team and hiring decisions are made by people.
The hiring range for this position is $62,500 - $73,903. The final compensation offered will be based on the successful candidate’s knowledge, skills, education, training, experience, internal equity, and external market considerations.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

#hiring

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More about this job

Responsibilities

Respond to inquiries from members, advisors, and other industry stakeholders; coordinate communications, surveys, records, events, reports, and administration of the Mutual Fund Dealer Continuing Members Only system. Support corporate strategy initiatives and projects, prepare the biweekly Advisor Update and annual exemptions bulletin, and coordinate scheduling, documentation, progress tracking, and broadcast emails.

Requirements

The role requires English-French bilingualism, a post-secondary degree, general knowledge of the Canadian securities industry, strong writing and administrative skills, and the ability to build relationships and manage competing priorities. Investment-industry experience, completion of the Canadian Securities Course or other industry courses, and experience with tracking, reporting, or process-improvement systems are preferred.

Skills

Bilingual Communication
Stakeholder Relations
Administrative Coordination
Organization
Prioritization
Attention To Detail
Follow-Through
Business Writing
Member Communications
Survey Administration
Recordkeeping
Event Coordination
Project Coordination
Progress Tracking
Reporting
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Canadian Securities Industry
Investment Dealers
Mutual Fund Dealers
Marketplaces
Member Services
Corporate Strategy
Regulatory Mandate
Stakeholder Relations
Member Communications
Surveys
Member Records
Continuing Members Only System
Event Coordination
Corporate Communications
Public Affairs
Advisor Update
Exemptions
Project Coordination
Progress Tracking
Broadcast Emails
Reporting
Process Improvement
Canadian Securities Course
Bilingual English-French

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