Jobs in Canada

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Added 1 month ago
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Citi Canada Technology Services ULC

Program Management Lead

Mississauga, ON, Canada

Full-time

Apply on citi.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 6 - 10 years of Project Management / Project Management Office experience, a Technology, Financial Services, Banking, or Consultancy environment
Posting language: English
Posted: Feb 24, 2025

Original job description

Seeking a seasoned professional with 6 - 10 years of proven track record of PMO or Program/Portfolio Management within the Technology, Banking or Consultancy industry.

Background Overview

The Global Equities Cash & Derivatives Technology Group provides innovative and client-focused technology solutions to enable the Global Equities Cash and Derivatives Businesses with best-in-class client connectivity, trading execution capabilities, pricing, analytics and risk management platforms. Our key focus areas are expanding our product offering with low latency, fortifying controls for execution stack, and the multi-year strategic transformation agenda to deliver simplification and scalability, which underpins Equities' response to Consent Order.

The successful candidate will report to the Global Strategy & Planning Team Lead in the Global Equities Cash & Derivatives Technology Group.

The Program Management Lead will oversee a team of PMO (Project Management Office) in partnering with key internal stakeholders from Technology, COO and CAO teams to drive end-to-end governance and reporting needs of the organization.

Key Responsibilities:

Manage the day-to-day operations of Project Management Office (PMO) team by planning, directing and coordinating project management/administration activities for a portfolio of programs and projects within the Global Equities Cash & Derivatives Technology Group
Ensure essential PMO procedures are followed within team and the wider group. Update and maintain internal processes in the delivery of relevant project management (PM) governance documents are in accordance with Citi PM Policies and PM Standards
Provide oversight of incremental enhancement requests for PM governance documents by providing thorough impact analysis and centrally coordinate accordingly on each request
Drive awareness across the Global Equities Cash & Derivatives Technology Group to ensure understanding and adoption of best practices and new mandates
Act as Subject Matter Expert related to the Citi standard project management and investment management tools by providing support on inquiries raised across the organization, provide training to other project managers and business analysts
Coach and mentoring immediate team of PMO as well as project managers and business analysts related to PM best practices
Develop communications and/or presentations to share status and training materials to showcase new changes in PM governance to key stakeholders and business analysts/project manager communities
Build strong relationships with key stakeholders across the programs to define and track key operational/program metrics and to help drive business decisions to achieve goals
Work closely with Business Analysts and Technology Leads to identify and document key performance indicators and critical success criteria
Oversee management of project deliveries, monitor and manage risks and challenges whilst escalating to senior management as required
Appropriately assess risk when decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Knowledge/Experience:

6 - 10 years of Project Management / Project Management Office experience, a Technology, Financial Services, Banking, or Consultancy environment
Equity product knowledge a plus
Excellent Microsoft office skills and be an advanced user of Excel and PowerPoint
Experience working with globally distributed development cross-functional teams
Experience in projects with various methodologies (Agile, Scrum, Waterfall)
Experience with all phases of Software Development Lifecycle
Experience using application lifecycle tools such as JIRA/JQL
Comprehensive knowledge of the principles of business analysis
Recognized program/project management qualification such as PMP, PRINCE2, Scrum Master, etc.

Skills:

Exceptional organization skills, close attention to details - proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards
Excellent oral and written communication skills necessary to effectively communicate issues, risks and progress on complex processes to multiple stakeholders
Ability to work independently, ability to multitask across multiple concurrent projects, ability to prioritize tasks and work within deadlines
Self-motivated with an enthusiastic and proactive approach
Ability to work in a globally distributed team environment
Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
Developed diplomacy skills - taking a pragmatic and considered approach in order to guide, influence and convince others, including colleagues in other areas.
Strong knowledge of SDLC methodologies (Waterfall/Traditional, Agile & Hybrid) required.

Education:

Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply on citi.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Program Management Lead at Citi Canada Technology Services ULC will manage the PMO team, enforce project governance standards, and coach project managers and business analysts. The role also tracks program metrics, manages risks and escalations, and reports status to key stakeholders.

Requirements

Citi Canada Technology Services ULC needs 6 to 10 years of PMO or project management experience in technology or financial services, plus advanced Excel and PowerPoint skills. Candidates should hold a recognized project management credential such as PMP, PRINCE2, or Scrum Master, and have experience with Agile, Scrum, and Waterfall methods.

Skills

Program management
Portfolio management
Project governance
Risk management
Stakeholder management
Metrics and reporting
Trend analysis
Coaching and mentoring
Agile
Scrum
Waterfall
Hybrid SDLC
JIRA
JQL
Microsoft Excel
Microsoft PowerPoint
Dashboards and scorecards
Business analysis
Global distributed team management
Communication
Diplomacy and influence
Equity product knowledge

Keywords

Program Management
PMO
Project Management Office
Portfolio Management
Program Manager
Project Manager
Agile
Scrum
Waterfall
Hybrid SDLC
JIRA
JQL
Excel
PowerPoint
PMP
PRINCE2
Scrum Master
Business Analysis
Equities
Capital Markets

Seniority

Lead

Licences and certifications

PMP
PRINCE2
Scrum Master

Tools

Microsoft Excel
Microsoft PowerPoint
JIRA

Languages

English

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Work requirements

Jobs in Canada