Find work in Canada.

550,725 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 1 month ago
Senior Software Developer, Manufacturing Data Solutions (Python/SQL)
Sonova AG
Kitchener, ON
Strong experience with data engineering technologies, including ETL pipelines, Python, SQL, and relational databases
Added 3 months ago
I
Senior Data Engineer
iQmetrix
Regina, Saskatchewan
- Full-time
The ideal candidate is a hands-on engineer with strong production experience in Python, SQL, and distributed compute environments. They should have deep familiarity with modern lakehouse…
Added 3 months ago
C
Senior QA Data Quality Engineer
Cognizant
Halifax, Nova Scotia
- Full-time
Overall 6-10 years of experience in Python, Javascript, SQL and Unix testing platform, code reviews prior to code deployments, integration test automation.
Added 3 months ago
I
Senior Data Engineer
iQmetrix
Winnipeg, Manitoba
- Full-time
The ideal candidate is a hands-on engineer with strong production experience in Python, SQL, and distributed compute environments. They should have deep familiarity with modern lakehouse…
Added 3 months ago
I
Senior Data Engineer
iQmetrix
Vancouver, British Columbia
- Full-time
The ideal candidate is a hands-on engineer with strong production experience in Python, SQL, and distributed compute environments. They should have deep familiarity with modern lakehouse…
Added 3 months ago
I
Senior Data Engineer
iQmetrix
Toronto, Ontario
- Full-time
The ideal candidate is a hands-on engineer with strong production experience in Python, SQL, and distributed compute environments. They should have deep familiarity with modern lakehouse…
Added 3 months ago
B
Senior Data Engineer
BrainStation
Toronto, Ontario
- $120,000 to $145,000 USD / year
- Full-time
Strong programming skills in SQL, Python, or related languages.
Added 3 months ago
AS
Associate Software Engineer / Software Engineer
Applied Systems Canada
Toronto, Ontario
- Full-time
…shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built…
Added 3 months ago
NE
Junior Settlements Data Analyst
Nexus Energy Inc.
Toronto, Ontario
- $60,000 to $70,000 CAD / year
- Full-time
Strong working knowledge of SQL for data extraction, querying, and analysis; experience with Python, VBA, Power BI, and database systems is considered an asset. Experience supporting…
Added 3 months ago
KS
Full Stack Developer
Kumaran Systems
Toronto, Ontario
- Full-time
Seeking a talented and motivated Full Stack Developer to join our technology team. The ideal candidate will be responsible for designing, developing, and maintaining scalable web…
Added 2 months ago
TA
Senior Data Scientist - Operation Research
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Strong proficiency in programming languages such as Python, Pyspark and SQL, and experience working with data analysis and machine learning libraries.
Added 1 month ago
M
Senior Data Engineer
Morningstar
Toronto, ON
- Full-time
Manage SQL scripts, Python code, and Snowflake objects in a structured and maintainable way.
Added 3 months ago
VC
Business Advisor, Data and Analytics
Vancouver Coastal Health
Vancouver, BC
- $38.9 to $55.92 CAD / hour
- Full-time
Advanced proficiency in analytical tools and software (e.g., SQL, Python, R, Tableau, Power BI).
Added 4 months ago
C
Senior Quality Engineer (Python, SQL)
Cognizant
Halifax, Nova Scotia
- $70,000 to $90,000 CAD / year
- Full-time
As a Senior Quality Engineer, you will lead quality assurance initiatives and collaborate with cross-functional technology teams to ensure the delivery of scalable, high-performance…
Added 4 months ago
C
Senior Software Engineer
Clutch
Toronto, Ontario
- $160,000 to $200,000 USD / year
- Full-time
Experience with relational databases (PostgreSQL, MySQL, Oracle) and writing efficient SQL queries, schema design, and performance optimization
Added 4 months ago
F
Operations Automation Engineer
Forma.ai
Toronto, Ontario
- $100,000 to $120,000 CAD / year
- Full-time
Forma.ai is looking for an Operations Automation Engineer to build automation, internal tools, and workflow systems that help our Customer Operations and Customer Delivery teams scale with…
Added 3 months ago
Senior Data Scientist
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Experience with big data technologies (e.g., Hadoop, Spark, Snowflake) and databases (SQL, NoSQL).
Added 3 months ago
TG
Business Systems Analyst
TMX Group
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Technical Stack: Proficiency in SQL and Python. Hands-on experience with modern data environments including Snowflake, AWS, and Spark.
Added 3 months ago
HP
Software Developer - Data and AI (12 month contract)
Hammond Power Solutions
Guelph, ON
- Full-time
…to become the leader in North America in the custom design and manufacture of dry type transformers. For the past century, HPS has grown to deliver electrical power solutions to global…
Added 3 months ago
G
Analyste de données / Data Scientist
Genetec
Remote, Canada
- Full-time
- Remote
Maîtrise avancée de Python (Pandas, NumPy, Scikit-learn) et expérience dans l’utilisation de bibliothèques d’apprentissage automatique
Added 3 months ago
CP
Application Support Analyst
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Experience with scripting or programming languages (e.g., Python, PowerShell, SQL) to support automation, diagnostics, and operational efficiency.
Added 3 months ago
C
Senior Business Intelligence Developer
CIRA
Ottawa, ON
- Full-time
You’re an experienced Senior Business Intelligence Developer who enjoys solving complex business problems through data. You have experience across the full business intelligence stack -…
Added 4 months ago
B
Senior Data Analyst, Ethics and Compliance
Bombardier
Dorval, Quebec
- Full-time
You have familiarity with Databricks and programming languages such as Python or R; this would be considered an asset.
Added 3 months ago
C
Application Support Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
SQL proficiency sufficient to independently investigate data quality issues across relational and cloud databases.
Added 3 months ago
M
Principal Data Scientist
Mastercard
Toronto, ON
- Full-time
Proficiency in Python, ML frameworks (Scikit-learn, PyTorch, TensorFlow), SQL, Spark, and Azure ML/Snowflake.

Citi

Application Support Analyst - Assistant Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Posting language: English
Posted: Jul 31, 2026

Original job description

Citi's Securities Services division is looking for a Senior Production Support Analyst to join the Data & Client Platforms (DCP) Production Support team - a globally distributed, 24×6 operation that keeps business-critical and client-facing data and reporting platforms running for some of the world's largest institutional investors. This is a senior operational role at the intersection of data platform operations, client service delivery, and technology transformation, offering direct involvement in a platform undergoing major modernisation including cloud data lake adoption, client platform migration, and multi-business-line data services consolidation. If you want to grow beyond traditional incident management into a technically sophisticated, engineering-oriented function, this is the opportunity to do it.

Responsibilities

Deliver L2 production support across the DCP application portfolio - managing incident triage, investigation, escalation, and resolution within a global follow-the-sun model to ensure seamless 24×6 platform coverage.
Coordinate start-of-day platform checks, continuous monitoring, and structured regional handovers, maintaining SLA adherence and clear stakeholder communication throughout the incident lifecycle via ServiceNow.
Serve as the internal operational point of contact for client-impacting incidents, providing timely and accurate communication to client-facing teams including Client Services, Technology Relationship Managers, and Operations.
Identify recurring incident patterns and drive structured problem management to eliminate root causes, reduce manual effort, and prevent reoccurrence across the platform portfolio.
Improve platform observability and operational efficiency by contributing to automation and monitoring initiatives using Grafana, ITRS Geneos, and GCO - reducing the volume of manual interventions required.
Act as subject matter expert (SME) for one or more platforms, owning operational knowledge, coaching junior analysts, and serving as the escalation point for complex issues.
Adopt and apply AI-assisted tooling for incident troubleshooting, automated investigation, and resiliency gap detection - contributing to Citi's firm-wide intelligent operations strategy.
Manage change management activities including release preparation, deployment support, post-implementation review, and production risk assessments to support safe and controlled platform evolution.

Required qualifications & skills

5+ years of experience in application support, production management, or platform operations - ideally within financial services or data-intensive environments, with hands-on experience across data pipelines, reporting platforms, or client-facing financial applications.
Active ITRS Geneos monitoring and alerting experience, including dashboard configuration and alert management at an administrator level.
SQL proficiency sufficient to independently investigate data quality issues across relational and cloud databases.
Demonstrated practice of ITIL-aligned incident, problem, and change management - with a structured, process-disciplined approach to production operations.
Shell or Python scripting ability applied to the automation of operational tasks - not just theoretical awareness, but practical, working implementation.
Experience operating within a global follow-the-sun support model, including shift handovers, on-call discipline, and cross-regional coordination.
Bachelor's degree in Computer Science, Information Technology, Engineering, Finance, or a related discipline - or equivalent professional experience.

Beneficial skills & qualifications

Hands-on experience with cloud data platforms such as Snowflake, Apache Kafka, Amazon S3, Databricks, or Couchbase.
Experience building or maintaining Grafana or ITRS dashboards for proactive platform monitoring.
Domain knowledge in Securities Services, Investor Services, or Capital Markets environments.
Exposure to AI-assisted operations tooling - including agentic triage, automated root cause analysis, or intelligent monitoring platforms.
A track record of leading or mentoring a support team, with evidence of SME accountability and knowledge transfer in a senior operational capacity.

What we offer

Joining DCP Production Support means taking on a role with genuine strategic weight - supporting the data and client experience infrastructure that underpins Citi's Securities Services business globally. You'll work alongside a high-performing, globally distributed team that is actively investing in automation, AI-assisted operations, and engineering capability, with real opportunities to shape how production support evolves at one of the world's leading financial institutions.

Direct involvement in major platform transformation programmes - including cloud data lake modernisation, client platform migration, and consolidation of data services across Citi's Investor and Issuer Services business lines.
Early access to AI-assisted production management tooling, aligned to Citi's firm-wide intelligent operations strategy - putting you at the forefront of how financial services production support is evolving.
Global reach and career mobility within a follow-the-sun team spanning EMEA, North America, and Asia Pacific, with genuine cross-regional collaboration and exposure.
A hybrid working model with 3 days in the office and 2 days working remotely, offering a balance between collaborative team working and personal flexibility.
A clear path to grow beyond incident management - the team is building engineering capability, and senior analysts are expected to lead automation initiatives, mentor colleagues, and influence platform design decisions.
Access to Citi's broader learning, development, and wellbeing programmes - supporting your professional growth and long-term career at a firm with global scale and impact.

Apply now to bring your production operations expertise to a globally significant platform and help shape the future of client data services at Citi.

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Applications Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

------------------------------------------------------

This job opening is for an existing job vacancy.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply About employer

More about this job

Responsibilities

Deliver L2 production support for data and client platforms, managing incident triage, resolution, and stakeholder communication within a global 24x6 model. Drive problem management, platform observability, and automation initiatives to reduce manual effort and improve operational efficiency.

Requirements

Requires 5+ years of experience in application support or platform operations, preferably within financial services. Proficiency in SQL, scripting, and ITIL-aligned incident management processes is essential, along with a bachelor's degree in a relevant discipline.

Skills

Production support
Incident management
Problem management
Change management
SQL
Python
Shell scripting
ITRS Geneos
Grafana
ServiceNow
Cloud data platforms
Data pipelines
Financial services
Automation
Monitoring
SLA management

Benefits

Hybrid working model
Professional development programs
Wellbeing programs
Career mobility

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Securities Services
Data Platforms
Cloud Data Lake
ITIL
Snowflake
Apache Kafka
Amazon S3
Databricks
Couchbase
GCO
Observability
Automation
Capital Markets
Investor Services
Incident Triage
Root Cause Analysis
Release Management
Operational Efficiency
Follow-the-sun
Data Quality
Relational Databases
Client Services
Technology Transformation
Resiliency
Intelligent Operations
SME
Stakeholder Communication
Platform Migration

Report this job