Find work in Canada.

324,825 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 23 mins ago
Client Success Analyst
YuJa
Toronto, ON · North York, ON
$50,000 to $60,000 CAD / year
Full-time
YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and…
Added 39 mins ago
Principal Defence Systems Engineer
SkyWatch
Ottawa, ON
Full-time
We are opening an Ottawa engineering team to deliver a sovereign version of our platform: deployable in private cloud, on premises and air-gapped, accredited for government use,…
Added 53 mins ago
Salesforce Quality Analyst
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
$85,000 to $100,000 CAD / year
Full-time
Validate Salesforce Marketing Cloud (SFMC) campaigns, journeys, automations, data extensions, audience segmentation, and email communications.
Added 53 mins ago
Intermediate IAM Analyst
FP Inc.
Calgary, AB
$100,000 to $135,000 CAD / year
Full-time
…institution to find an Intermediate Identity & Access Management Analyst for its Workforce Identity team. This is a hands-on role for someone who likes solving problems in code as much as…
Added 1 hour ago
Functional Analyst - FICO
Groupe Avversita
Montreal, QC
…solutions. We offer strategies for the deployment of Analytical, Cloud and Business Intelligence solutions. Our expertise lies in business case analysis, solution architecture and…
Added 1 hour ago
Supply Chain Optimization Analyst (Contract)
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Contract
The Supply Chain Optimization Analyst supports cross-functional initiatives that improve the performance, scalability and resilience of Riverside’s end-to-end supply chain.
Added 1 hour ago
IT26 32654DE Sr BA (PHUs Mergers) | Must: BA, System Design, Stakeholder Comm, Data Discovery | Eval: Tech (50), IT (30), Gen (15), Public Sector (5)
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
IT26 32654DE Sr Business Analyst (x2) Voluntary Mergers PHUs
Added 1 hour ago
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
Contract
Senior Business Analyst – Finance Transformation (Oracle)
Added 1 hour ago
Sequencer analyst, processing orchestration
Maarut
Quebec, QC
Contract
Added 1 hour ago
Knowledge Graph Analyst & SME
Tiger Analytics
Toronto, ON
Full-time
Job Title: Knowledge Graph Analyst / SME (6+ years overall experience)
Added 2 hours ago
Systems, Security & Automation Specialist
Vanier
London, ON
Full-time
5 years’ experience in digital support and systems administration, cloud infrastructure environments and Microsoft 365 administration.
Added 5 hours ago
Business Systems Analyst
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
Volunteer
…President’s Office is currently seeking a Business Systems Analyst to provide functional support for PeopleSoft Financials and related enterprise integrations serving all UMass campuses and…
Added 9 hours ago
Stagiaire analyste d'affaires en IA et automatisation / AI & Automation Business Analyst Intern
ACCA Careers
Quebec, QC
Volunteer
As a Business Analyst Intern, you will contribute to project planning, requirements gathering, stakeholder communication, and presentation of insights. You'll gain exposure to…
Added 9 hours ago
Salesforce Business System Analyst- Financial Services Cloud
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
Full-time
Added 11 hours ago
Salesforce Business System Analyst- Financial Services Cloud
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
Full-time
We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands-on experience leading Sales initiatives and related Systems implementations. The ideal…
Added 12 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 12 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 12 hours ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 12 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 12 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 12 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 14 hours ago
Senior Data Engineering Developer
Rightsline Inc
Toronto, ON
$115,000 to $125,000 CAD / year
Minimum 2 years of experience in a database developer or analyst position
Added 14 hours ago
Cloud Operations Analyst - Operate
Deloitte
Toronto, ON
Full-time
Join the HIMS Cloud Operations team and gain practical experience supporting enterprise cloud and hybrid infrastructure. In this role, you will work alongside experienced engineers and…
Added 14 hours ago
Software Quality Analyst – Medical Devices & SaMD
Light AI
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
…Software as a Medical Device (SaMD), AI/ML algorithms, mobile and cloud software, imaging interfaces and future integrated medical-device systems are developed, tested, documented and…
Added 15 hours ago
Bus Systems Analyst V
SPECTRAFORCE
Toronto, ON
$75 to $79 CAD / hour
Contract
Working knowledge of APIs, databases, cloud technologies, and system integration patterns.

Citi

Applications Support Analyst - Assistant Vice President

Mississauga, ON, Canada

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5+ years experience in an Application Support role.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Applications Support Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5+ years experience in an Application Support role.
Practical problem solving and strategic thinking skills
Experience is supporting applications using ECS cluster, Kafka, Solace, API Microservices
Hands on experience in managing apps hosted on Cloud.
Knowledge of active monitoring tools (Tivoli, Nagios, ITRS, Uptime, etc.)
Experience in managing cloud based application, micro services and cloud database storage technologies like ORRAS, MAAS, MSAAS etc.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholder

Education:

Bachelor’s/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Applications Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

------------------------------------------------------

This job opening is for an existing job vacancy.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply About employer

More about this job

Responsibilities

The Applications Support Analyst provides technical and business support for Citi applications, ensuring stability, efficiency, and effectiveness in daily operations. Responsibilities include managing application environments, performing risk reconciliations, and collaborating with development teams on releases and problem resolution.

Requirements

Candidates must have at least 5 years of experience in an application support role and possess strong analytical and problem-solving skills. Proficiency in cloud-based application management, microservices, and monitoring tools is required, along with a bachelor's degree or equivalent experience.

Skills

Application Support
Cloud Computing
Microservices
Kafka
Solace
API
Tivoli
Nagios
ITRS
Uptime
Problem Solving
Strategic Thinking
Technical Documentation
Risk Management
Communication
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Cloud
Microservices
Kafka
Solace
API
Tivoli
Nagios
ITRS
Uptime
ORRAS
MAAS
MSAAS
Risk Management
Problem Management
Technical Support
System Monitoring
Contingency Planning
Deployment
Service Level Agreements
Stakeholder Management
Cloud Database
Infrastructure
Automation
Stability
Efficiency
Effectiveness
Release Management
Documentation
Analytical Skills

Report this job