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Added 8 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 9 mins ago
P
Full Time Sales Lead
Pandora
Sudbury, ON
- Full-time
The Sales Lead will be the ultimate Pandora Fan. As a Sales Lead, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer…
Added 9 mins ago
Assistant Director, CPA Student Learning Manager
EY
Toronto, ON
Demonstrated ability and confidence working with technology and learning new software;
Added 9 mins ago
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Dynamics 365 F&O Senior Supply Chain Management Consultant
BDO
AB · Winnipeg, MB · Montreal, QC · Halifax, NS · Calgary, AB
- Full-time
Perform a lead SCM consultant role on larger projects where more than one supply chain / trade and logistics consultant is engaged while providing mentorship and guidance to other…
Added 9 mins ago
Co-op, Finance
Aecon
Toronto, ON
Integrity. We lead by example, with humility and courage.
Added 9 mins ago
M
RQ11541 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
journey maps, wireframes, mockups and prototypes that lead to intuitive user
Added 9 mins ago
M
RQ11538 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
journey maps, wireframes, mockups and prototypes that lead to intuitive user
Added 9 mins ago
M
RQ10989 - Business Architect - Senior
Maarut
Toronto, ON
- Contract
processing and analytics platform. The Business Architect will lead the
Added 9 mins ago
M
RQ11539 - UX Designer - Senior
Maarut
Toronto, ON
- Contract
journey maps, wireframes, mockups and prototypes that lead to intuitive user
Added 9 mins ago
ServiceNow Senior Technical Advisor
Bell
Montreal, QC
Lead resolution of complex cross-module, integration, performance, security, and data-model challenges.
Added 23 mins ago
CE
Mechanical HVAC/Cooling Engineer (Data Center Design)
Colm Engineering Ltd
Vaughan, ON
- Full-time
Lead or assist in the preparation of technical reports, specifications, and design documentation for project bids.
Added 23 mins ago
NG
Artificial Intelligence Management Consultant
NCS Group
Toronto, ON
- Full-time
Lead client engagements and manage delivery with a high degree of independence
Added 23 mins ago
AC
Reliability Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable…
Added 23 mins ago
AC
Product Development Engineer – Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol is seeking a highly skilled and motivated Product Development Engineer to lead the design and development of liquid cooling solutions for front-end I/O connectors that will power…
Added 23 mins ago
A
Retail Team Lead - Oshawa, 2065, Ontario, Canada
adidas
Oshawa, ON
- Full-time
People: Cultivate a people first culture that attracts and retains top talent through individual and team development.
Added 23 mins ago
D
Java Software Engineer
Dexian
Mississauga, ON
- Contract
Hands-on Programming: Write high-quality, production-ready, and performant Java code. Leverage advanced software engineering principles such as Object-Oriented Programming (OOP), SOLID…
Added 23 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 23 mins ago
CB
Marketing & Communications Specialist
Canadian Bar Association - Alberta Branch
Calgary, AB
- Full-time
This is a hands-on role combining marketing planning, project management and execution. Working across professional development, membership, events and other organizational initiatives, the…
Added 23 mins ago
W
Technical Writer
Webuild
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
…include managing technical documentation, supporting proposal development, and conducting quality assurance checks. Strategically, they will standardize documentation processes, drive…
Added 23 mins ago
Y
SaaS Sales Development Representative (SDR)
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 23 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 23 mins ago
HT
Designer, Development (Mechanical)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 23 mins ago
II
VP, Quantitative Research (Public Affairs/Online Communities)
Ipsos in US
Toronto, ON
- Full-time
Lead the development of reports, presentations, workshops, and executive-level recommendations that move beyond reporting results to driving action.
Added 23 mins ago
II
VP, Quantitative Research (Public Affairs/Online Communities)
Ipsos in US
Vancouver, BC
- Full-time
Lead the development of reports, presentations, workshops, and executive-level recommendations that move beyond reporting results to driving action.
Added 23 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…

Citi

Applications Support Senior Analyst - Asst Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

Original job description

As a Senior Application Support Analyst, Assistant Vice President at Citi, you will take ownership of mission-critical production applications, ensuring the stability, performance, and continuous availability that global financial operations depend on. This is a senior-level role with real influence - you will act as a subject matter expert, coordinate across technology and business teams, and directly shape the reliability of systems used by traders, business users, and operations teams worldwide. If you thrive in a fast-paced environment where your technical decisions have tangible impact, this role offers the scope, autonomy, and cross-functional reach to make that count.

Responsibilities

Manage and maintain production application environments, ensuring stability, quality, and performance consistently meet agreed service levels.
Monitor applications continuously across the trading day, perform start-of-day health checks, execute same-day risk reconciliations, and coordinate regional handovers to maintain uninterrupted operations.
Assess the risk and business impact of production incidents, escalate issues to the appropriate technology and business teams in a timely manner, and ensure resolution within service level commitments.
Identify and implement improvements to application stability, efficiency, and effectiveness by leading or contributing to active support projects across these themes.
Partner with development and production support teams to define scope for complex application enhancements, prioritise bug fixes, and coordinate end-to-end release participation from testing through to deployment.
Identify security vulnerabilities and technology risks within the current environment, communicate their impact clearly, and ensure contingency plans are in place to maintain user availability.
Serve as a subject matter expert and point of escalation for senior stakeholders, interfacing with internal technology groups, vendors, and business users to resolve issues and align on priorities.
Coach and mentor junior analysts, setting standards for technical documentation, operating procedures, and quality of delivery across the team.

Required qualifications & skills

6 or more years of experience in application support, production systems management, or a closely related technical operations role.
Hands-on experience supporting applications built on cloud infrastructure, including microservices architectures and cloud-hosted database technologies.
Practical knowledge of messaging and event-streaming platforms such as Kafka or Solace, and experience supporting containerised application environments.
Working knowledge of active monitoring tools used to track application health and performance in production environments.
Ability to analyse and monitor IP network traffic, with a solid understanding of web technologies and how they interact within production systems.
Demonstrated ability to lead within a team setting, communicate complex technical information clearly to a range of stakeholders, and plan and organise workload across multiple concurrent priorities.
Bachelor's degree or equivalent practical experience in a relevant technical discipline.

Beneficial skills & qualifications

Experience leading requirement-gathering efforts across multiple large-scale development projects running simultaneously.
Familiarity with storage and archiving procedures in enterprise production environments.
Background in post-implementation analysis and system design validation following application releases.

What we offer

At Citi, you will work in a performance-driven environment where your expertise has a direct and measurable impact on global operations. This role gives you the ownership, influence, and cross-functional exposure that senior technologists look for - supported by the resources and reach of one of the world's leading financial institutions.

A hybrid working model with 3 days in the office and 2 days working remotely, giving you structure and flexibility in equal measure.
Genuine ownership of production stability and improvement initiatives, with the autonomy to make decisions and drive outcomes at a senior level.
Exposure to complex, large-scale systems across a global technology organisation, with the opportunity to broaden your expertise and deepen your specialism.
Access to learning and development programmes that support your continued professional growth and long-term career progression at Citi.
Competitive compensation and a comprehensive benefits package designed to support your financial wellbeing and overall quality of life.
A collaborative team environment where your contributions are recognised and your technical leadership shapes how the broader team performs.

Apply today to bring your application support expertise to a role where your work keeps critical financial systems running reliably for clients and colleagues around the world.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

Manage and maintain mission-critical production applications to ensure stability, performance, and continuous availability. Coordinate across technology and business teams to resolve incidents, implement improvements, and oversee release deployments.

Requirements

Requires 6 or more years of experience in application support or technical operations with hands-on knowledge of cloud infrastructure and messaging platforms. A bachelor's degree or equivalent practical experience in a relevant technical discipline is required.

Skills

Application support
Production systems management
Cloud infrastructure
Microservices
Cloud-hosted databases
Kafka
Solace
Containerized environments
Monitoring tools
IP network traffic analysis
Web technologies
Technical leadership
Stakeholder management
Risk management
Incident management
Mentoring

Benefits

Hybrid working model
Professional development programs
Competitive compensation

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Systems
Cloud Infrastructure
Microservices
Kafka
Solace
Containerization
Monitoring
IP Network
Web Technologies
Risk Reconciliation
Incident Management
Financial Operations
Release Management
Technical Documentation
Stakeholder Management
Mentoring
System Design
Enterprise Environments
Technology Risk

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