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Added 1 hour ago
J
2627-197 - Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
…experience with assistive technology, e.g., text-to-speech software, accessibility features in desktop and web applications and…
Added 5 hours ago
PC
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
The Real Assets team advises governments and businesses in the delivery of complex infrastructure and capital projects and programs. As part of our team, you'll leverage your technical…
Added 11 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Added 14 hours ago
E
Intermediate/Senior Instrumentation & Controls Engineer
Engcomp
Saskatoon, SK
- Full-time
Design and Development: Lead the design and development of instrumentation and control systems, components, and products from concept through to production. Utilize industry-standard…
Added 15 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 15 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 15 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 15 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 15 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 15 hours ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 17 hours ago
ST
Executive Assistant
Strides Toronto
Scarborough Bluffs Park, ON
- $51,699 to $60,202 CAD / year
- Full-time
Strong technology skills in order to operate programs such as Microsoft Office (Word, Excel, Power point, Project, Publisher), accounting software, Teams and other Web based utilities.
Added 18 hours ago
D
Senior Privacy Engineer
DuckDuckGo
Remote, Canada
- $178,500 USD / year
- Full-time
- Remote
Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual…
Added 20 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Added 1 day ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Lead Software Engineer, Active Equities Technology, you will provide technical leadership in designing, developing, deploying, and supporting technology solutions that enable the Active…
Added 1 day ago
LC
Full Stack Developer II, Software Engineering
Loblaw Companies Limited
Brampton, ON
- Full-time
As a Full Stack Developer II, Software Engineering on the Data Management team, you will build and maintain high-data-volume applications that solve real business problems and improve how…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Lead the team in defining and testing of usability requirements and metrics.
Added 1 day ago
SM
RQ11635 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with strong experience in data warehousing, business intelligence, reporting, ETL development, Oracle SQL/PL/SQL, Informatica, Crystal…
Added 1 day ago
R
Lead Full Stack Developer
RBC
Toronto, ON
- Full-time
Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Programming…
Added 1 day ago
CC
Business Analyst - Senior(Senior BA L3 | Must-Have: Agile/Scrum, UX/UI, Wireframing, WCAG 2.1, JIRA/Azure DevOps | Eval: Tech (40%), People (30%), Analytical (30%))
CCI- Computer Consultants International, Inc.
Toronto, ON
- Contract
· Lead the team in defining and testing of usability requirements and metrics.
Added 1 day ago
P&
Chef du Centre d’Excellence PGI | Director - ERP COE
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 day ago
T
Senior Contact Center Support Specialist (Amazon Connect)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
T
.NET/C# Engineer, TD Securities
TD
Toronto, ON
- Full-time
The team employs an agile development methodology, and work is prioritized by our stakeholders on an ongoing "just in time" basis. A strong emphasis is placed on software engineering…
Added 1 day ago
B
Sr. Application Developer - (Java / AWS / Payment Systems / Leadership)
BMO
Toronto, ON · BMOPLACE
- Full-time
Strong hands-on experience in enterprise software engineering, including senior or lead-level development responsibility
Added 1 day ago
E
Senior Project Manager IT - SaaS
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
…industry knowledge, cutting-edge technologies, and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia, and…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain

Citi

Applications Support Senior Analyst - Asst Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

Original job description

As a Senior Application Support Analyst, Assistant Vice President at Citi, you will take ownership of mission-critical production applications, ensuring the stability, performance, and continuous availability that global financial operations depend on. This is a senior-level role with real influence - you will act as a subject matter expert, coordinate across technology and business teams, and directly shape the reliability of systems used by traders, business users, and operations teams worldwide. If you thrive in a fast-paced environment where your technical decisions have tangible impact, this role offers the scope, autonomy, and cross-functional reach to make that count.

Responsibilities

Manage and maintain production application environments, ensuring stability, quality, and performance consistently meet agreed service levels.
Monitor applications continuously across the trading day, perform start-of-day health checks, execute same-day risk reconciliations, and coordinate regional handovers to maintain uninterrupted operations.
Assess the risk and business impact of production incidents, escalate issues to the appropriate technology and business teams in a timely manner, and ensure resolution within service level commitments.
Identify and implement improvements to application stability, efficiency, and effectiveness by leading or contributing to active support projects across these themes.
Partner with development and production support teams to define scope for complex application enhancements, prioritise bug fixes, and coordinate end-to-end release participation from testing through to deployment.
Identify security vulnerabilities and technology risks within the current environment, communicate their impact clearly, and ensure contingency plans are in place to maintain user availability.
Serve as a subject matter expert and point of escalation for senior stakeholders, interfacing with internal technology groups, vendors, and business users to resolve issues and align on priorities.
Coach and mentor junior analysts, setting standards for technical documentation, operating procedures, and quality of delivery across the team.

Required qualifications & skills

6 or more years of experience in application support, production systems management, or a closely related technical operations role.
Hands-on experience supporting applications built on cloud infrastructure, including microservices architectures and cloud-hosted database technologies.
Practical knowledge of messaging and event-streaming platforms such as Kafka or Solace, and experience supporting containerised application environments.
Working knowledge of active monitoring tools used to track application health and performance in production environments.
Ability to analyse and monitor IP network traffic, with a solid understanding of web technologies and how they interact within production systems.
Demonstrated ability to lead within a team setting, communicate complex technical information clearly to a range of stakeholders, and plan and organise workload across multiple concurrent priorities.
Bachelor's degree or equivalent practical experience in a relevant technical discipline.

Beneficial skills & qualifications

Experience leading requirement-gathering efforts across multiple large-scale development projects running simultaneously.
Familiarity with storage and archiving procedures in enterprise production environments.
Background in post-implementation analysis and system design validation following application releases.

What we offer

At Citi, you will work in a performance-driven environment where your expertise has a direct and measurable impact on global operations. This role gives you the ownership, influence, and cross-functional exposure that senior technologists look for - supported by the resources and reach of one of the world's leading financial institutions.

A hybrid working model with 3 days in the office and 2 days working remotely, giving you structure and flexibility in equal measure.
Genuine ownership of production stability and improvement initiatives, with the autonomy to make decisions and drive outcomes at a senior level.
Exposure to complex, large-scale systems across a global technology organisation, with the opportunity to broaden your expertise and deepen your specialism.
Access to learning and development programmes that support your continued professional growth and long-term career progression at Citi.
Competitive compensation and a comprehensive benefits package designed to support your financial wellbeing and overall quality of life.
A collaborative team environment where your contributions are recognised and your technical leadership shapes how the broader team performs.

Apply today to bring your application support expertise to a role where your work keeps critical financial systems running reliably for clients and colleagues around the world.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

Manage and maintain mission-critical production applications to ensure stability, performance, and continuous availability. Coordinate across technology and business teams to resolve incidents, implement improvements, and oversee release deployments.

Requirements

Requires 6 or more years of experience in application support or technical operations with hands-on knowledge of cloud infrastructure and messaging platforms. A bachelor's degree or equivalent practical experience in a relevant technical discipline is required.

Skills

Application support
Production systems management
Cloud infrastructure
Microservices
Cloud-hosted databases
Kafka
Solace
Containerized environments
Monitoring tools
IP network traffic analysis
Web technologies
Technical leadership
Stakeholder management
Risk management
Incident management
Mentoring

Benefits

Hybrid working model
Professional development programs
Competitive compensation

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Systems
Cloud Infrastructure
Microservices
Kafka
Solace
Containerization
Monitoring
IP Network
Web Technologies
Risk Reconciliation
Incident Management
Financial Operations
Release Management
Technical Documentation
Stakeholder Management
Mentoring
System Design
Enterprise Environments
Technology Risk

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