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Added 2 mins ago
HR
Senior Technical Analyst
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
We currently have an exciting opportunity for a Senior Technical Analyst to join our Information Systems & Telecommunications team.
Added 2 mins ago
HH
Business Operations Consultant (Finance)
Halton Healthcare
Oakville, ON
- Full-time
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities of Oakville, Milton and Halton Hills. As a progressive and…
Added 2 mins ago
HH
Business Operations Consultant (Finance)
Halton Healthcare
Oakville, ON
- Contract
Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities of Oakville, Milton and Halton Hills. As a progressive and…
Added 9 mins ago
SI
Accounting Analyst
Saputo Inc.
Edmonton, AB
- Full-time
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value…
Added 1 hour ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
EV
Senior Analyst, Shared Service
Elk Valley Resources
Sparwood, BC
- $95,000 to $112,000 CAD / year
Reporting to the Manager, Shared Services, the Senior Analyst, Shared Services is responsible for analyzing, designing, implementing, and continuously improving Shared Services business…
Added 1 hour ago
C
Senior Broadcast Technologist (T & I) (On-site)
CBC/Radio-Canada
Toronto, ON
- Full-time
…issues with content creation, backend systems, studios and control rooms. Your patience, sense of urgency and responsiveness will ensure that our content is prepped, scheduled and on the…
Added 1 hour ago
EV
Senior Analyst, Shared Service
Elk Valley Resources
Sparwood, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Manager, Shared Services, the Senior Analyst, Shared Services is responsible for analyzing, designing, implementing, and continuously improving Shared Services business…
Added 1 hour ago
CO
Senior Energy Management Analyst
City of Toronto
Toronto, ON
- Full-time
…management and the environment. The Senior Energy Management Analyst is an integral part of the team in identifying, investigating, recommending and implementing improvements leading to…
Added 4 hours ago
AI
Accounting analyst
American Iron and Metal
Laval, QC
- Full-time
Ensure quality control over financial transactions and reporting.
Added 4 hours ago
AK
Accounting analyst
AIM KENNY U-PULL
Laval, QC
- Full-time
Ensure quality control over financial transactions and reporting.
Added 4 hours ago
SENIOR ENERGY MANAGEMENT ANALYST
City of Toronto
Toronto, ON
…management and the environment. The Senior Energy Management Analyst is an integral part of the team in identifying, investigating, recommending and implementing improvements leading to…
Added 6 hours ago
CC
systems analyst
Canadian Canning Inc.
Hamilton, ON
- Full-time
Conduct reviews to assess quality assurance practices, software products and information systems
Added 6 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 6 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 11 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 12 hours ago
A
Project Admin (6 month contact)
AFL
Calgary, AB
- Full-time
This role works closely with the NGM Finance Project Manager, Project Coordinators, Project Analyst, Operations, Accounting, Purchasing, and project delivery teams. The position owns…
Added 12 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 12 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 14 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 14 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 14 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 17 hours ago
BE
Senior Business Analyst
BC Energy Regulator
Victoria, BC
- Full-time
Reporting to the Director, Information Systems (Director), the Senior Business Analyst (Analyst) plays a pivotal role in aligning business strategy with technology solutions to drive…
Added 18 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records

Citi

Applications Support Sr Analyst

Mississauga, ON, Canada

$94 300,00 - $141 500,00 · Full-time

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Applications open in a new tab.

Job details

Pay: $94 300,00 - $141 500,00
Job type: Full-time
Apply by: Nov 21, 2026
Experience: 5-8 years experience in an Application Support role.
Posting language: English
Posted: Oct 21, 2026

Original job description

As an eFX Application Support Analyst you will play a pivotal role in running and maintaining the production environment for Citi’s franchise critical applications, enabling our business to confidently service our clients.

Additionally, you will play an active role in driving stability and service improvements, developing application knowledge and working with senior business partners across the globe. This will include partnering with our Application Technology Development teams, Infrastructure teams and Business Product Owners.

This role presents an excellent opportunity for a successful candidate to develop a broad range of technical and soft skills, as well as the ability to develop a thorough understanding of Foreign Exchange (FX). You will gain significant experience of the advanced technologies used to run our business regionally and globally, giving you vast exposure to new and existing methodologies and systems.

There will be multiple opportunities for exposure to our firm-wide technology network and potential to develop into a role in one of our many growing technology functions throughout Citi. If you can demonstrate an appetite to learn technical concepts, have strong problem-solving skills and an ability to build excellent working relationships then we want to hear from you!

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensure that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develop application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Consider implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensure essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems with appropriate technology and business teams, while adhering to Service Level Agreements.
Act as advisor or coach to new or lower-level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years experience in an Application Support role.
Experience in a Production Support role/environment is essential
Experience with technical tools and systems and a willingness and ability to learn new technologies - SQL and Linux
Experience installing, configuring and/or supporting business applications
Knowledge and experience of Problem Management Tools.
Good interpersonal and communication skills
Ability to engage senior stakeholders and lead discussions with clear, articulate, and highly assertive communication skills
Experience working in a fast-paced environment whilst demonstrating practical problem solving and strategic thinking skills.
Experience in Foreign Exchange / Markets Support is preferred.

Education:

Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94 300,00 - $141 500,00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

Support and maintain production applications for Citi’s foreign exchange business, including monitoring, risk reconciliations, issue resolution, releases, and technical documentation. Drive stability and service improvements, assess and escalate production risks, and coordinate with users, business stakeholders, development teams, infrastructure teams, and vendors.

Requirements

Requires 5–8 years of application support experience, including essential experience in a production support environment, and familiarity with SQL, Linux, business applications, and problem management tools. A bachelor’s degree or equivalent experience is listed, along with strong communication, stakeholder engagement, problem-solving, and judgment skills; foreign exchange or markets support experience is preferred.

Skills

Application Support
Production Support
SQL
Linux
Problem Management
Foreign Exchange
Production Monitoring
Risk Reconciliation
Incident Management
Application Troubleshooting
Release Management
Contingency Planning
Stakeholder Communication
Problem Solving
Risk Assessment
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Foreign Exchange
FX Markets
SQL
Linux
Problem Management Tools
Application Monitoring
Start-of-Day Checks
Regional Handover
Risk Reconciliation
Incident Management
Service Level Agreements
Stability Improvements
Efficiency Improvements
Effectiveness Initiatives
Application Enhancements
Contingency Planning
Bug Fixes
Support Tooling
Application Releases
Testing
Production Deployment
Post-Implementation Analysis
Risk Assessment
Security
Storage and Archiving
Business Applications
Stakeholder Management

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