Jobs in Canada

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Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 9 hours ago
Assistant Vice President, Procurement & Supplier Management
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Added 14 hours ago
C
Senior Java Developer - Assistant Vice President
Citi
Mississauga, ON
- Full-time
Lead Feasibility & Estimation: Conduct feasibility studies, provide accurate time and cost estimates, and define the scope for new application systems and programs.
Added 15 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 day ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 day ago
M
Director, Patient Support Program Operations
McKesson
Mississauga, ON
- Full-time
Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our office in Mississauga
Added 1 day ago
MG
Assistant Vice President - Fund Accounting / Vice-président adjoint, Comptabilité par fonds
Maples Group
Montreal, QC
- Full-time
We are looking for an accomplished Assistant Vice President to join our fund accounting team as part of our financial services business in Montreal.
Added 4 days ago
SL
AVP, Corporate Development
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Sun Life is seeking an Assistant Vice President to join our Corporate Development team, based in Toronto. Corporate Development is responsible for executing a wide range of transactions,…
Added 4 days ago
SL
Director, Corporate Operational Risk Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Reporting to the Assistant Vice President, Operational Risk Transformation, the Director, Corporate Operational Risk Management (CORM) is accountable for the design, maintenance, and…
Added 4 days ago
G
Assistant Vice President, Business Solutions, Technology & Operations
Go2STAFFING
Toronto, ON
- Full-time
Our client, a well-established and highly respected insurance organization, is seeking an accomplished Assistant Vice President, Business Solutions, Technology & Operations to join its…
Added 5 days ago
UO
Communications Specialist, Office of the VP (Finance and Services) and CFO
University of Calgary
Calgary, AB
- Full-time
…visibility, reputation, and strategic objectives of the Finance and Services portfolios through integrated communications, close collaboration with the Vice-President (Finance and Services)…
Added 5 days ago
MU
Administrative Assistant (NU)
McGill University
Sherbrooke, QC
- Full-time
Responsible for providing a high level of organizational and administrative support to the Associate Vice-President (Financial Services), and for contributing to the smooth and efficient…
Added 6 days ago
C
Executive Assistant, GAM
CIBC
Toronto, ON
- Full-time
As an Executive Assistant, Global Asset Management, you'll provide proactive, high-quality administrative support to the Executive Vice President, Global Asset Management, and help enable…
Added 6 days ago
C
Applications Support Sr Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
…influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the…
Added 6 days ago
AC
Assistant Controller
Air Canada
Winnipeg, MB
- Full-time
Reporting to the Vice-President Finance & Controller, the Assistant Controller leads the global Centre of Excellence for financial reporting based in Winnipeg. The role is primarily…
Added 6 days ago
Senior Software Integration Engineer - Assistant Vice President
iCapital
Toronto, ON
Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices
Added 6 days ago
C
FX Application Support Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
As an FX Application Support Analyst, you will keep Citi's business-critical foreign exchange trading platform running for trading desks and operations teams around the world. You will join…
Added 6 days ago
Assistant Vice President, Process Excellence
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Assistant Vice President, Business Delivery is a key leadership role within the Shared Services organization of Canadian Operations & Business Enablement. The role leads the Business…
Added 6 days ago
CL
AVP Process Excellence
Canada Life
Toronto, ON
- Full-time
The Assistant Vice President, Business Delivery is a key leadership role within the Shared Services organization of Canadian Operations & Business Enablement. The role leads the Business…
Added 6 days ago
CL
AVP Process Excellence
Canada Life
London, ON
- Full-time
The Assistant Vice President, Business Delivery is a key leadership role within the Shared Services organization of Canadian Operations & Business Enablement. The role leads the Business…
Added 6 days ago
CL
AVP Process Excellence
Canada Life
Winnipeg, MB
- Full-time
The Assistant Vice President, Business Delivery is a key leadership role within the Shared Services organization of Canadian Operations & Business Enablement. The role leads the Business…
Added 6 days ago
Assistant Vice President, Process Excellence
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Assistant Vice President, Business Delivery is a key leadership role within the Shared Services organization of Canadian Operations & Business Enablement. The role leads the Business…
Added 7 days ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 7 days ago
C
Applications Development AI Developer, Assistant Vice President
Citi
Mississauga, ON
- Full-time
…and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services,…
Added 7 days ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…

Citi

Applications Support Sr Analyst - Assistant Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

Apply on citi.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5-8 years experience in an Application Support role.
Posting language: English
Posted: Nov 4, 2026

Original job description

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholde

Education:

Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply on citi.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Analyst provides technical and business support for applications, ensuring stability, efficiency, and effectiveness through continuous monitoring and issue resolution. They also act as a liaison between users and technology teams while managing application releases and contingency planning.

Requirements

Candidates must have 5-8 years of experience in an application support role with strong analytical and communication skills. A Bachelor's degree or equivalent experience is required, along with the ability to learn programming languages and manage complex technical issues.

Skills

Application support
Technical support
Business support
Problem management
Risk reconciliation
System monitoring
Incident resolution
Technical documentation
Stakeholder management
Communication skills
Analytical skills
Leadership
Coaching
Programming
Release management
Contingency planning

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Technical Support
Business Support
Stability
Efficiency
Risk Reconciliation
Incident Management
Problem Management
Release Management
Contingency Planning
Stakeholder Management
SME
Technology
Programming
Deployment
System Design
Security
Compliance
Service Level Agreements
Analytical Skills
Leadership
Coaching
Documentation
Monitoring
Infrastructure
Vendor Management
Production Support
Application Enhancements
Data Archiving
Business Continuity

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Work requirements

Jobs in Canada