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Added 1 hour ago
WC
(CA) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
F
Reddit & Communities Lead
Foundation
Remote, Canada
- $88,000 to $110,000 CAD / year
- Full-time
- Remote
The story. You explain, in a way clients remember, why a Reddit thread can decide what an AI assistant says about their brand. Directors use your narrative in renewals and pitches.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Lamèque, NB
- Part-time
Data entry for new prescriptions, and managing refill request processing
Added 1 hour ago
TU
Educational Coordinator
The University of British Columbia
Vancouver, BC
- $4,576 to $4,808 CAD / month
- Part-time
CUPE 2950 Salaried - Program Assistant 2 (Gr5)
Added 1 hour ago
NH
Human Resources and Staffing Assistant, Human Resources (Permanent, Part-Time)
Northumberland Hills Hospital
Cobourg, ON
- Part-time
Reporting to the Manager, Human Resources, the HR and Staffing Assistant is a member of a multidisciplinary team that is responsible for the coordination of staff scheduling and vacancy…
Added 1 hour ago
AC
Administrative Assistant to the Dean, Faculty of Arts Media and Design (Appendix D/Temporary Assignment)
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Temporary
The Administrative Assistant provides senior-level administrative and operational support to the Dean, serving as a key resource in advancing the priorities and objectives of the portfolio.…
Added 1 hour ago
DA
Assistant Parts Manager
Dueck Auto Group
Vancouver, BC
- Full-time
We are seeking an Assistant Parts Manager to support one of our Parts Department operations within Dueck Auto Group. This is an excellent opportunity for a motivated professional with…
Added 1 hour ago
CF
Mess Administrative Assistant
Canadian Forces Morale and Welfare Services
Wainwright, AB
- Full-time
Under the direction of the Mess Manager, the Administrative Assistant – Mess provides administrative support, such as research, data entry and compilation, record keeping, creating…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Vaughan, ON
- Full-time
Data entry for new prescriptions, and managing refill request processing
Added 1 hour ago
SD
Care Concierge, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Experience working in a retail pharmacy, as a pharmacy assistant or previous experience working in a medical clinic, ideally a family practice clinic
Added 1 hour ago
C
Applications Support Sr Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Added 2 hours ago
IR
Administrative Assistant
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Regional Coordinator, Primary Care, the Administrative Assistant is responsible for providing administrative/clerical/reception support for the day-to-day…
Added 2 hours ago
ST
Apprenticeship Training Specialist
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- Full-time
Analyze training demand, delivery capacity, utilization trends, and operational data to inform evidence-based recommendations and service improvements.
Added 2 hours ago
MT
administrative assistant
Marble Trend Ltd.
Toronto, ON · North York, ON
- Full-time
Added 2 hours ago
WF
Administrative Assistant
Westbank First Nation
Kelowna, BC
- Full-time
Reporting to the Supervisor Frontlines, the Administrative Assistant is responsible for the delivery of daily administrative tasks including but not limited to greeting visitors and…
Added 2 hours ago
NA
Health Care Support Worker - Gynecology
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Experience in a band 2 Health Care Assistant Post.
Added 2 hours ago
NS
Health Care Support Worker - Gynecology
NHS Scotland
Saskatoon, SK
- Full-time
Experience in a band 2 Health Care Assistant Post.
Added 2 hours ago
RP
Pharmacy Assistant - Full-time
Rexall Pharmacy Group Ltd.
Southampton, ON
- $17.95 to $21.88 CAD / hour
- Full-time
Complete documentations such as third party management and reconciliation, filling prescriptions, printing, invoices, etc.
Added 2 hours ago
TU
Project Coordinator, AMPLIFY
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Support secure data management practices in accordance with ethics requirements and institutional policies.
Added 2 hours ago
UO
Billing Analyst, Medical Clinic
University of Calgary
Calgary, AB
- Full-time
Accurately compile, verify, audit and process medical data submitted by physicians via Connect Care to ensure accurate and timely submission and payment of medical billings
Added 2 hours ago
S
Produce - Supervisor Produce TF
Sobeys
Surrey, BC
- Full-time
…the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of…
Added 2 hours ago
N(
Program Assistant (Temporary), School of Manufacturing and Automation
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The Program Assistant is a key support position to help ensure program operations run smoothly and helps create a positive atmosphere to enhance a collaborative environment for staff and…
Added 2 hours ago
UO
Research Technician - Surgical Support and Overnight Care
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Blusson Spinal Cord Centre (VGHBSC)
- $5,538.94 to $6,497.44 CAD / month
- Full-time
Participates in the collection of research data on spinal cord injury experiments, sample processing and data analysis, exploring treatment therapies for the management and improvement of…
Added 2 hours ago
UO
Research Technician - Animal Behaviour Training & Care
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Blusson Spinal Cord Centre (VGHBSC)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 3

Citi

Applications Support Sr Analyst - Assistant Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

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Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5-8 years experience in an Application Support role.
Posting language: English
Posted: Nov 4, 2026

Original job description

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholde

Education:

Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

The Senior Analyst provides technical and business support for applications, ensuring stability, efficiency, and effectiveness through continuous monitoring and issue resolution. They also act as a liaison between users and technology teams while managing application releases and contingency planning.

Requirements

Candidates must have 5-8 years of experience in an application support role with strong analytical and communication skills. A Bachelor's degree or equivalent experience is required, along with the ability to learn programming languages and manage complex technical issues.

Skills

Application support
Technical support
Business support
Problem management
Risk reconciliation
System monitoring
Incident resolution
Technical documentation
Stakeholder management
Communication skills
Analytical skills
Leadership
Coaching
Programming
Release management
Contingency planning

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Technical Support
Business Support
Stability
Efficiency
Risk Reconciliation
Incident Management
Problem Management
Release Management
Contingency Planning
Stakeholder Management
SME
Technology
Programming
Deployment
System Design
Security
Compliance
Service Level Agreements
Analytical Skills
Leadership
Coaching
Documentation
Monitoring
Infrastructure
Vendor Management
Production Support
Application Enhancements
Data Archiving
Business Continuity

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