Jobs in Canada

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Added 13 hours ago
GF
Sr Commercial Credit Analyst Bilingual
GM Financial
Toronto, ON
- Full-time
As Sr Commercial Credit Analyst Bilingual - CDN, you will support complex consumer and commercial credit decisions by analyzing applications, financial statements, collateral, and overall…
Added 13 hours ago
GF
Sr Credit Analyst
GM Financial
Toronto, ON
- Full-time
As Sr Credit Analyst - CDN Dealer Services, you will support sound consumer and commercial lending decisions by analyzing credit applications, assessing risk, and determining appropriate…
Added 17 hours ago
GF
Sr Commercial Credit Analyst Bilingual
GM Financial Canada
Toronto, ON
- Full-time
As Sr Commercial Credit Analyst Bilingual - CDN, you will support complex consumer and commercial credit decisions by analyzing applications, financial statements, collateral, and overall…
Added 17 hours ago
GF
Sr Credit Analyst
GM Financial Canada
Toronto, ON
- Full-time
As Sr Credit Analyst - CDN Dealer Services, you will support sound consumer and commercial lending decisions by analyzing credit applications, assessing risk, and determining appropriate…
Added 21 hours ago
RB
Sr. Analyst, Indirect Tax
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Successful candidates will be expected to work onsite 5 days per week out of our Toronto, ON office
Added 23 hours ago
PG
Senior Financial Analyst, FP&A
Panthera Grid Partners, LLC
Gatineau, QC
- Full-time
The Senior Financial Analyst, FP&A will be responsible for the preparation of financial models managed within the Panthera growth pipeline, working collaboratively with key business…
Added 23 hours ago
PG
Senior Financial Analyst, FP&A
Panthera Grid Partners
Gatineau, QC
- Full-time
The Senior Financial Analyst, FP&A will be responsible for the preparation of financial models managed within the Panthera growth pipeline, working collaboratively with key business…
Added 1 day ago
B
Procurement & Category Analyst II
BCNET
Vancouver, BC
- $59,129 to $69,564 CAD / year
- Full-time
Under the overall direction of the Chief Procurement Officer, the Procurement & Category Analyst II coordinates assigned contract administration, renewals, procurement reporting, category…
Added 1 day ago
IT
Payroll Specialist
Ideon Technologies
Richmond, BC
- Full-time
You will report to our Senior Controller and work closely with accountants, a CFO, and a Financial Analyst.
Added 1 day ago
C
Senior QA Test Analyst, Assistant Vice President
Citi
Mississauga, ON
- Full-time
The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 1 day ago
Sr. Financial Analyst - P4
OSI Maritime Systems
Burnaby, BC
Collaborate and influence cross-functional stakeholders while ensuring compliance with financial policies, controls, and confidentiality requirements.
Added 1 day ago
Senior Land Analyst, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…driven individual to join our dynamic team as a Senior Land Analyst, Pacific Link. In this position, you will provide land administration, land analytics, stakeholder coordination, and…
Added 1 day ago
Sr. ERM Analyst
Sagen
Oakville, ON
Reporting to the Director, Enterprise Risk Management, the Sr. ERM Analyst is responsible for administration and continuous improvement of how ERM collects, analyzes, and reports risk…
Added 4 days ago
B
Sr.Analyst-Payments Automation & Analytics
BeachHead
Toronto, ON
- $43.48 to $56.52 CAD / hour
- Contract
…while collaborating with technology, operations, product, risk, compliance, QA, and vendor…
Added 5 days ago
AG
Sr. Analyst, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Director, Growth & Innovation Operations, we are hiring a Senior Analyst, Growth & Innovation Operations to strengthen commercial insights and help turn growth, innovation,…
Added 5 days ago
T
Sr. IT Data Analyst
TD
Toronto, ON
- Full-time
Added 5 days ago
L
Senior Analyst, PMO
LCBO
Toronto, ON
- Full-time
…and application administration and support. The Senior PMO Analyst will to ensure projects are running smoothly on budget. Additionally, you will collaborate with project team members to…
Added 5 days ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
Technology Operations & Risk (TOR) partners across Technology, Risk, Audit, Compliance, and Business teams to strengthen governance, improve controls, support regulatory commitments, and…
Added 5 days ago
Senior Marketing Research Analyst
Bayshore
Mississauga, ON
The Sr. Market Research Analyst will be joining a dynamic team that plays a crucial role in helping Bayshore research consumer behavior, market dynamics, and competitive landscapes to…
Added 5 days ago
BM
Sr. Payroll Tax Analyst
Brewer Morris
Brampton, ON
- Full-time
We are seeking a detail-oriented Senior Payroll Tax Analyst to oversee payroll tax compliance across North America in a multi-state payroll environment. This role is responsible for…
Added 5 days ago
MI
Sr. Financial Analyst
Mondelēz International
Toronto, ON · Plant - East York, Canada
- Full-time
Contribute to a strong controls and compliance environment in area of scope and ensure full compliance with our policies
Added 5 days ago
Sr. Financial Analyst - P4
OSI Maritime Systems
Burnaby, BC
Collaborate and influence cross-functional stakeholders while ensuring compliance with financial policies, controls, and confidentiality requirements.
Added 6 days ago
C
Applications Support Sr Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 6 days ago
AG
Real Estate Valuation Consultant (Toronto)
Altus Group
Toronto, ON
- Full-time
Internal Valuations: Review market data and analyses completed by the Analyst & Sr. Analysts and apply judgement to determine application of USPAP guidelines in determining and confirming…
Added 6 days ago
CO
Senior Director, Strategic Accounts & Business Development
Crofter's Organic
Parry Sound, ON
- Full-time
Own the operating model for retailer portals, promotional planning, deductions and paperwork alongside the Sales Analyst.

Citi

Applications Support Sr Analyst - Asst Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

Apply on citi.wd5.myworkdayjobs.com About employer

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Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 5-8 years experience in an Application Support role.
Posting language: English
Posted: Oct 16, 2026

Original job description

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover.
Perform same day risk reconciliations
Develop and maintain technical support documentation.
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution
Reviews and develops application contingency planning to ensure availability to users.
Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
Participate in application releases, from development, testing and deployment into production.
Engages in post implementation analysis to ensure successful system design and functionality.
Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
Ensures essential procedures are followed and helps to define operating standards and processes.
Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Acts as advisor or coach to new or lower level analysts.
Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

5-8 years experience in an Application Support role.
Experience installing, configuring or supporting business applications.
Experience with some programming languages and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholde

Education:

Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply on citi.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Application Support Senior Analyst provides technical and business support for Citi applications, ensuring system stability, efficiency, and effectiveness. Responsibilities include managing application environments, performing risk reconciliations, resolving production issues, and acting as a liaison between users and technology teams.

Requirements

Candidates must have 5-8 years of experience in an application support role with proficiency in installing and configuring business applications. Strong analytical, communication, and problem-solving skills are required, along with a bachelor's degree or equivalent experience.

Skills

Application support
Technical support
Business support
Problem management
Risk reconciliation
System monitoring
Incident resolution
Technical documentation
Stakeholder management
Communication skills
Analytical skills
Leadership
Coaching
Programming
Contingency planning
Security awareness

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Technical Support
Business Support
Stability
Efficiency
Risk Reconciliation
Production Issues
System Design
Contingency Planning
Service Level Agreements
Stakeholder Management
Problem Management
Deployment
Security
Vulnerabilities
Analytical Skills
Leadership
Coaching
Documentation
Technology
Infrastructure
Monitoring
Release Management
Vendor Management
Compliance
Operating Standards
Business Analysis
Troubleshooting
Reporting
Software

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Jobs in Canada