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Added 2 mins ago
HB
Business Analyst / Project Manager – Corporate Applications / Salesforce / Workday - FinTech - $120,000-$200,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $120,000 to $200,000 CAD / year
- Full-time
Job title: Business Analyst / Project Manager – Corporate Applications / Salesforce / Workday
Added 2 mins ago
J
Business Analyst
Joblinxsapp
Toronto, ON
- Full-time
The Central Agencies Cluster is seeking an experienced Senior Business Analyst to provide comprehensive I&IT business analysis services and support complex business and technology…
Added 32 mins ago
B
Dotnet Developer
BuzzClan
AB · Edmonton, AB
- Contract
We are seeking an experienced Application System Analyst to support a business-critical application development and maintenance project.
Added 32 mins ago
AI
Analyst, Total Rewards (Non-Union)
Alectra Inc.
Woodbridge, ON
- Full-time
The Analyst, Total Rewards supports the administration and analysis of compensation programs to ensure they are competitive, equitable, consistent, and aligned with business objectives. The…
Added 32 mins ago
C
Applications Development Sr Programmer Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 1 hour ago
CS
Senior Analyst, Replenishment Planning (Import)
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
…friends every day, and realizing our potential as people and as a…
Added 1 hour ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
…them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of reliable, efficient solutions adapted to the realities of our…
Added 1 hour ago
CS
Senior Analyst, Replenishment Planning (Bailment)
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
…friends every day, and realizing our potential as people and as a…
Added 1 hour ago
CS
Analyst, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
…friends every day, and realizing our potential as people and as a…
Added 1 hour ago
MM
Supply Chain Analyst
MTU Maintenance Canada
Delta, BC
- Full-time
Bachelor's degree in Supply Chain Management, Business Administration, analytics , Economics, Operations Management, or a related field.
Added 1 hour ago
C
Apps Support Intmd Analyst - Officer
Citi
Mississauga, ON
- Full-time
The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area…
Added 1 hour ago
R
Business Analyst - Expert
Raise
Toronto, ON
- Full-time
We at Raise are hiring an Business Analyst - Expert for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.…
Added 1 hour ago
AF
Analyst, Investment Research and Solutions
ATB Financial
Toronto, ON
- Volunteer
…join our dynamic Product team in a full-time capacity as an Analyst, Investment Research and Solutions. This role is situated within the Investment Manager Research segment, offering an…
Added 1 hour ago
II
Analyste de Recherche/Research Analyst, Channel Performance
Ipsos in Canada
Montreal, QC
- Full-time
The Research Analyst core responsibility is to handle full range of projects under the direction of the senior research team. While the position is entry-level, the expectation is that a…
Added 1 hour ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
…them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of reliable, efficient solutions adapted to the realities of our…
Added 1 hour ago
J
Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
…them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of reliable, efficient solutions adapted to the realities of our…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate preparation of our consolidated financial statements. This role…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 1 hour ago
WC
Inventory Analyst
White Cap Canada
Vaughan, ON
- Full-time
Monitors exception reports and daily analytics for aged inventory business metrics. Reviews and reports time sensitive exposure to the field in order to move product prior to expiration.
Added 1 hour ago
Marketing Financial Planning and Analysis Analyst
Pembina Pipeline Corporation
Calgary, AB
As part of the Commercial and Marketing Forecasting & Reporting team, the Analyst will support strategic initiatives through research and economic and commercial analysis. This role…
Added 1 hour ago
C
Product Owner
Croesus
Montreal, QC · Laval, QC
- Full-time
3 to 5 years of experience as a Product Owner, Business Analyst, or in a similar role within an Agile B2B SaaS environment.
Added 2 hours ago
MC
assistant financial analyst
Mercan Capital LTD
Montreal, QC
- Full-time
Collect and analyze financial records of a business, such as financial statements, budgets, projections and sales data
Added 2 hours ago
SI
Business Analyst
Spait Infotech
Canada
- Full-time
Familiarity with data analytics and business intelligence tools.
Added 2 hours ago
UO
Supply Chain Analyst, Supply Chain Management
University of Calgary
Calgary, AB
- Full-time
Supply Chain Management within AVP Strategy Enterprise Communications is currently seeking a Full-time Limited Term Supply Chain Analyst for approximately 12 months.
Added 2 hours ago
R
Senior Data Analyst, New Products
Remitly
Burnaby, BC
- Full-time
The Senior Data Analyst, Fraud (New Products) will be part of Remitly's Identity & Trust Analytics Team, reporting to the Senior Manager, Fraud Program and Analytics. As a senior individual…

Citi

Apps Support Intmd Analyst - Officer

Mississauga, ON, Canada

$79,320.00 - $110,680.00 · Full-time

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Job details

Pay: $79,320.00 - $110,680.00
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production.
perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
Considers implications of the application of technology to the current environment.
Analyzes applications to identify risks, vulnerabilities and security issues.
Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exchanges ideas and information
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned in a concise and logical manner.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.
Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Will support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.

Qualifications:

2-5 years' experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
Participation in some process improvements.
Previous experience or interest in standardization of procedures and practices.
Basic Business knowledge/ understanding of financial markets and products.
Knowledge/ experience of problem Management Tools.
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy
Consistently demonstrates clear and concise written and verbal communication skills
Knowledge of issue tracking and reporting using tools
Good all-round team member
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Ability to communicate appropriately to relevant stakeholder.

Education:

Bachelor’s/University degree or equivalent experience

Required Technical Skills:

Required Technical Skills and Experience:

Experience: 2-5 years of hands-on experience in Production Support, Site Reliability Engineering (SRE), or a related operations role.
Operating Systems & programming: Proficient in UNIX/Linux/Windows environments. Familiarity with scripting & automation skills (e.g., Shell Scripting, Python, Perl) and programming languages (such as Java, C#, .Net, or HTML5) is a plus. Strong willingness to learn new technologies.
Databases: Strong foundational knowledge of SQL, including writing and debugging queries; prior exposure to data analysis is preferred over other applicants.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$79,320.00 - $110,680.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

The role involves providing technical and business support for Citi applications, including fielding user queries and coordinating with technology partners for long-term remediation. Responsibilities also include participating in disaster recovery testing, application releases, and analyzing applications to identify risks and security vulnerabilities.

Requirements

Candidates must have 2-5 years of hands-on experience in production support or site reliability engineering. Proficiency in operating systems like Unix/Linux/Windows and foundational knowledge of SQL and scripting languages is required.

Skills

Production Support
Site Reliability Engineering
Unix
Linux
Windows
Shell Scripting
Python
Perl
Java
C#
.Net
HTML5
SQL
Data Analysis
Problem Management
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Unix
Linux
Windows
Shell Scripting
Python
Perl
Java
C#
.Net
HTML5
SQL
Data Analysis
Disaster Recovery
Application Releases
Risk Management
Security
Problem Management
Technical Support
Stakeholder Management
Automation
Infrastructure
Financial Markets
Compliance
Documentation
Bug Fixes
Deployment
Production
Technology Strategy

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