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Added 1 min ago
FH
Golf Operations Opportunities - Spring/Summer 2027
Fairmont Hotels & Resorts
Banff, AB
- Temporary
Join the Fairmont Banff Springs Golf Course team and help create memorable experiences for our guests in the stunning backdrop of Banff's natural beauty. As a member of our Golf Operations…
Added 1 min ago
PP
Scheduler
Pembina Pipeline Corporation
Calgary, AB
- Full-time
Pembina’s Commercial Services Team is actively hiring for a 12–18 month term Scheduler position working in either the Calgary or Sherwood Park office. Reporting to the Supervisor of…
Added 1 min ago
PC
Operations and Procurement Senior Associate
PwC Canada
Victoria, BC
- Full-time
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs,…
Added 1 min ago
PC
Internal Audit Senior Manager
PwC Canada
Toronto, ON
- Full-time
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
Added 1 min ago
FH
Security Supervisor
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
…Supervision / Dispatching Security Officers. They will act as a member of the Emergency Response Team, coordinating the security response to fire, accident, safety concerns and calls for…
Added 1 min ago
C
Lead Supervisor I
Coach
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- Full-time
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to…
Added 1 min ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
Reporting: General Manager / Chief Operating Officer. The Director will be a senior member of the Club’s operating leadership team. Final reporting relationships and compensation will be…
Added 1 min ago
PC
Operations and Procurement Senior Associate
PwC Canada
Vancouver, BC
- Full-time
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs,…
Added 1 min ago
PH
Scheduling and Attendance Coordinator
ParaMed Home Health Care
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…senior care and living centers as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’…
Added 1 min ago
MM
Supply Chain Analyst
MTU Maintenance Canada
Delta, BC
- Full-time
MTU Maintenance Canada is the North American member of the MTU Maintenance network of companies, the largest independent provider of commercial engine maintenance services worldwide.…
Added 1 min ago
Ultrasound Technologist - Rotator (Diagnostic Medical Sonographer - Rotator)
Canada Diagnostic Centres
Calgary, AB
…coverage across clinics during periods of increased demand and team member absences. Working collaboratively with radiologists and other healthcare professionals, you’ll explain procedures,…
Added 1 min ago
Inlet Recovery Home - Residence Worker
Connective
Port Alberni, BC
Participates as a member of the Connective staff team
Added 1 min ago
A
Vice President, Human Resources Outsourcing (HRO) Sales
ADP
Mississauga, ON
- Full-time
As a key member of the leadership team, you will help shape business strategy, champion innovation, and foster a culture of performance, accountability, and client success. Provide…
Added 1 min ago
W
Pharmacy Assistant
Walmart
ON
- Part-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 16 mins ago
ES
Registered Pharmacy Technician - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
We are actively looking for Registered Pharmacy Technicians to support the day-to-day operations of the Mississauga Pharmacy operation weekdays Monday through Friday 7:30am to 6:00pm
Added 16 mins ago
OA
Lot Associate - Surrey Honda
OpenRoad Auto Group
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- Full-time
…Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. Our size doesn't define us, our…
Added 16 mins ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 16 mins ago
C
Apps Support Intmd Analyst - Officer
Citi
Mississauga, ON
- Full-time
…industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical…
Added 16 mins ago
C
Administrative Assistant
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- Full-time
The Team: You will work closely with Drivers and Service Technicians, and will report into the Manager, Propane Operations. This team strives to cultivate a culture of collaboration and…
Added 31 mins ago
BC
Customer Service Representative, Retail Operations
Belron Canada inc
Grand Falls-Windsor, NL
- Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 31 mins ago
CO
Waste Collection Services Coordinator
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communicate effectively with other staff and participate as an effective team member
Added 31 mins ago
BC
Service Centre Manager - Speedy Glass
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Hanover, ON
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We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 31 mins ago
LA
labourer - food and beverage processing
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- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 31 mins ago
PR
Inside Sales & Customer Service Specialist
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- Full-time
…products that support demanding transportation and industrial operations. Team members contribute to a stable, hands-on manufacturing environment where quality and customer service are…
Added 31 mins ago
HT
Director, Finance (CSM)
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At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Citi

Apps Support Intmd Analyst - Officer

Mississauga, ON, Canada

$79,320.00 - $110,680.00 · Full-time

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Job details

Pay: $79,320.00 - $110,680.00
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production.
perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
Considers implications of the application of technology to the current environment.
Analyzes applications to identify risks, vulnerabilities and security issues.
Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exchanges ideas and information
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned in a concise and logical manner.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.
Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Will support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.

Qualifications:

2-5 years' experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
Participation in some process improvements.
Previous experience or interest in standardization of procedures and practices.
Basic Business knowledge/ understanding of financial markets and products.
Knowledge/ experience of problem Management Tools.
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy
Consistently demonstrates clear and concise written and verbal communication skills
Knowledge of issue tracking and reporting using tools
Good all-round team member
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Ability to communicate appropriately to relevant stakeholder.

Education:

Bachelor’s/University degree or equivalent experience

Required Technical Skills:

Required Technical Skills and Experience:

Experience: 2-5 years of hands-on experience in Production Support, Site Reliability Engineering (SRE), or a related operations role.
Operating Systems & programming: Proficient in UNIX/Linux/Windows environments. Familiarity with scripting & automation skills (e.g., Shell Scripting, Python, Perl) and programming languages (such as Java, C#, .Net, or HTML5) is a plus. Strong willingness to learn new technologies.
Databases: Strong foundational knowledge of SQL, including writing and debugging queries; prior exposure to data analysis is preferred over other applicants.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$79,320.00 - $110,680.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

The role involves providing technical and business support for Citi applications, including fielding user queries and coordinating with technology partners for long-term remediation. Responsibilities also include participating in disaster recovery testing, application releases, and analyzing applications to identify risks and security vulnerabilities.

Requirements

Candidates must have 2-5 years of hands-on experience in production support or site reliability engineering. Proficiency in operating systems like Unix/Linux/Windows and foundational knowledge of SQL and scripting languages is required.

Skills

Production Support
Site Reliability Engineering
Unix
Linux
Windows
Shell Scripting
Python
Perl
Java
C#
.Net
HTML5
SQL
Data Analysis
Problem Management
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Unix
Linux
Windows
Shell Scripting
Python
Perl
Java
C#
.Net
HTML5
SQL
Data Analysis
Disaster Recovery
Application Releases
Risk Management
Security
Problem Management
Technical Support
Stakeholder Management
Automation
Infrastructure
Financial Markets
Compliance
Documentation
Bug Fixes
Deployment
Production
Technology Strategy

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