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Added 1 min ago
CS
Senior Analyst, Replenishment Planning (Import)
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Added 1 min ago
C
Compliance Analyst
Clarity
Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
As a Compliance Analyst at Clarity, you will support the day-to-day work that keeps our broker-dealer and investment adviser compliant. You will start with defined, process-driven tasks and…
Added 1 min ago
BO
Treasury Solutions Analyst
Bank of America
Toronto, ON
- Full-time
Support the Treasury Sales Officer (TSO) in exceeding portfolio growth goals; including client/prospect research; proposal development, and other ad hoc sales support duties
Added 1 min ago
N
QA Analyst, Credit Risk- Analyste AQ, risque de crédit
nesto
Canada
- Full-time
Added 1 min ago
N
QA Analyst, Credit Risk- Analyste AQ, risque de crédit
nesto
Canada
- Full-time
Added 1 min ago
J
Quality Assurance Analyst (COPY) (COPY)
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Longueuil, QC
- Full-time
…understanding user needs as on the rigor of the processes that support them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of…
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Treasury Solutions Analyst
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Added 1 min ago
CS
Senior Analyst, Replenishment Planning (Bailment)
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Lead selected continuous-improvement initiatives and support product transitions and complex supply events.
Added 1 min ago
CS
Analyst, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Support short- and mid-term replenishment plans and maintain approved planning parameters, calendars, assumptions, and documentation.
Added 1 min ago
TR
Senior Financial Analyst, Financial Reporting
Torex Resources Inc.
Toronto, ON
- Full-time
Working closely with corporate and site accounting teams, the Senior Financial Analyst will support external audits, address technical accounting matters, and provide financial analysis to…
Added 1 min ago
MM
Supply Chain Analyst
MTU Maintenance Canada
Delta, BC
- Full-time
The Supply Chain Analyst supports the efficiency and effectiveness of MTU Maintenance Canada's supply chain operations through data analysis, reporting, and continuous process improvement.…
Added 16 mins ago
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Senior Financial Specialist
RBC
Kamloops, BC · Vancouver, BC
- Full-time
…commercial banking team with portfolio management and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advice.…
Added 16 mins ago
C
Apps Support Intmd Analyst - Officer
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Mississauga, ON
- Full-time
The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area…
Added 31 mins ago
R
Business Analyst - Expert
Raise
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- Full-time
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Analyste de Recherche/Research Analyst, Channel Performance
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The Research Analyst core responsibility is to handle full range of projects under the direction of the senior research team. While the position is entry-level, the expectation is that a…
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…understanding user needs as on the rigor of the processes that support them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of…
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Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
…understanding user needs as on the rigor of the processes that support them. This is why we are looking for an IT quality assurance analyst capable of contributing to the delivery of…
Added 31 mins ago
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TEMPORARY BUILDING OPERATOR
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…working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate preparation of our consolidated financial statements. This role…
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Added 31 mins ago
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Clinical Trial Systems Lead, Calgary Centre for Clinical Research
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Citi

Apps Support Intmd Analyst - Officer

Mississauga, ON, Canada

$79,320.00 - $110,680.00 · Full-time

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Job details

Pay: $79,320.00 - $110,680.00
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production.
perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
Considers implications of the application of technology to the current environment.
Analyzes applications to identify risks, vulnerabilities and security issues.
Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exchanges ideas and information
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned in a concise and logical manner.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.
Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Will support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.

Qualifications:

2-5 years' experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
Participation in some process improvements.
Previous experience or interest in standardization of procedures and practices.
Basic Business knowledge/ understanding of financial markets and products.
Knowledge/ experience of problem Management Tools.
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy
Consistently demonstrates clear and concise written and verbal communication skills
Knowledge of issue tracking and reporting using tools
Good all-round team member
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Ability to communicate appropriately to relevant stakeholder.

Education:

Bachelor’s/University degree or equivalent experience

Required Technical Skills:

Required Technical Skills and Experience:

Experience: 2-5 years of hands-on experience in Production Support, Site Reliability Engineering (SRE), or a related operations role.
Operating Systems & programming: Proficient in UNIX/Linux/Windows environments. Familiarity with scripting & automation skills (e.g., Shell Scripting, Python, Perl) and programming languages (such as Java, C#, .Net, or HTML5) is a plus. Strong willingness to learn new technologies.
Databases: Strong foundational knowledge of SQL, including writing and debugging queries; prior exposure to data analysis is preferred over other applicants.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$79,320.00 - $110,680.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

The role involves providing technical and business support for Citi applications, including fielding user queries and coordinating with technology partners for long-term remediation. Responsibilities also include participating in disaster recovery testing, application releases, and analyzing applications to identify risks and security vulnerabilities.

Requirements

Candidates must have 2-5 years of hands-on experience in production support or site reliability engineering. Proficiency in operating systems like Unix/Linux/Windows and foundational knowledge of SQL and scripting languages is required.

Skills

Production Support
Site Reliability Engineering
Unix
Linux
Windows
Shell Scripting
Python
Perl
Java
C#
.Net
HTML5
SQL
Data Analysis
Problem Management
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Unix
Linux
Windows
Shell Scripting
Python
Perl
Java
C#
.Net
HTML5
SQL
Data Analysis
Disaster Recovery
Application Releases
Risk Management
Security
Problem Management
Technical Support
Stakeholder Management
Automation
Infrastructure
Financial Markets
Compliance
Documentation
Bug Fixes
Deployment
Production
Technology Strategy

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