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Added 1 min ago
Analyst, Static Data (1 Year Contract GWO)
Scotiabank
Toronto, ON
Champions a high-performance environment and contributes to an inclusive work environment.
Added 17 mins ago
IT Business Planning Lead Analyst
Citi
Mississauga, ON
Full-time
…play a pivotal role in shaping technology strategy and driving performance across a broad business unit in Mississauga, Canada. In this role, you will serve as a recognized subject matter…
Added 45 mins ago
Senior Investment Analyst
Mandeville Private Client Inc.
Burlington, ON
Full-time
We are looking for an experienced Senior Investment Analyst to manage our Product Shelf. This role is part of the Product and Portfolio Management Department, and reports to the Chief…
Added 45 mins ago
Director, Financial Planning & Analysis
Andean Precious Metals Corp.
Toronto, ON
Full-time
This role will lead the financial planning process, analyze performance, provide strategic insights, and support strategic planning and corporate development for Andean. The position will…
Added 1 hour ago
Senior Analyst, Investor Relations (12 Months Contract)
TMX Group
Toronto, ON
$55 to $65 CAD / hour
Full-time
TMX Group is seeking a highly motivated Investor Relations Senior Analyst to join our team. This role will play a crucial part in managing the communication and relationships between the…
Added 1 hour ago
Senior Analyst, Strategy, Performance & Transformation
NRG
AB · Calgary, AB
The Senior Analyst, Strategy, Performance & Transformation supports the development, execution, and performance management of Regulated customer strategy by delivering data-driven insights,…
Added 1 hour ago
Senior Financial Analyst
Canadian Tire Corporation
Toronto, ON
Full-time
…high‑quality financial planning, reporting, and insights. As a Senior Financial Analyst in the Corporate Planning Group, you will be at the heart of our financial decision-making process,…
Added 1 hour ago
Quantitative Equity Analyst Reliability Engineering
CCLIM - Quantitative Equity
Vancouver, BC
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over…
Added 1 hour ago
Quantitative Equity Analyst Process Engineering
CCLIM - Quantitative Equity
Vancouver, BC
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over…
Added 1 hour ago
Quantitative Equity Analyst
CCLIM - Quantitative Equity
Vancouver, BC
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over…
Added 1 hour ago
Senior Business Systems Analyst
Royal Bank of Canada
Montreal, QC
Full-time
…ensuring test data covers edge cases, compliance scenarios, and performance…
Added 2 hours ago
Corporate Development Analyst
Calfrac Well Services
Calgary, AB
The Corporate Development Analyst supports Calfrac Well Services' corporate development, strategic finance, investor relations, and growth initiatives through high-quality financial…
Added 2 hours ago
Senior Analyst, Product Enablement (Governance and GTM Strategy)
Payments Canada
ON · Ontario, Canada
Full-time
Senior Analyst, Product Enablement: Governance and GTM Strategy
Added 2 hours ago
Senior Analyst SAP Sales & Distribution
Glencore Canada
Laval, QC
Full-time
Be part of a world class organization with a mandate to identify opportunities for improvement, leveraging tools such as automation, mobility and AI to drive performance benefits
Added 2 hours ago
Senior Analyst, Transport Systems & Processes
Loblaw Companies Limited
Brampton, ON
Full-time
The Senior Analyst, Transport Systems & Processes will play a key role in implementing and supporting Transportation Management Systems (TMS) and Transport Offshore applications used to…
Added 3 hours ago
Senior Analyst, Fund Oversight
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are looking for a Senior Analyst, Fund Oversight for an existing vacancy on our Fund Oversight team. The Fund…
Added 3 hours ago
Senior Analyst, Fund Oversight
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top performing asset managers? We are looking for a Senior Analyst, Fund Oversight for an existing vacancy on our Fund Oversight team. The Fund…
Added 3 hours ago
Senior Financial Planning & Reporting Analyst
Agnico Eagle Mines Limited
Sudbury, ON
Full-time
…financial analysis, forecasting, management reporting, and performance insights. The role conducts month-end cost reviews, leads the site forecasting process, supports budgeting planning,…
Added 3 hours ago
Senior Business Support Analyst
TD
Toronto, ON
Full-time
A dedicated Senior Business Support Analyst is required to drive business operational readiness across the Cloud Data Platform. This role will be accountable for modernizing Cloud Data…
Added 3 hours ago
Senior Performance Analyst
Cenovus Energy
Calgary, AB
Full-time
The Senior Performance Analyst provides financial leadership, governance, and performance reporting support across Downstream operations. This role partners closely with executive…
Added 3 hours ago
Senior Analyst, Investor Relations (12 Months Contract)
TMX Group
Toronto, ON
$55 to $65 CAD / hour
Full-time
TMX Group is seeking a highly motivated Investor Relations Senior Analyst to join our team. This role will play a crucial part in managing the communication and relationships between the…
Added 4 hours ago
Senior Analyst
Bureau Veritas
Mississauga, ON
As a Laboratory Analyst 2, your main responsibilities are to:
Added 4 hours ago
Analyst Sr, Sales Skyline Management
Bombardier
Montreal, QC
Full-time
Strategic data and business analyst supporting executive decision-making across aircraft sales, availability, and commercial performance. Partners with Sales, Programs, and Finance teams to…
Added 4 hours ago
Senior Office Administrator
Charger Logistics Inc.
Brampton, ON
Full-time
We are currently looking for a Senior Office Administrator to join our team at our Brampton office. The successful candidate will support day-to-day administrative and operational…
Added 4 hours ago
Senior Analyst Individual Insurance
National Bank of Canada
Montreal, QC
Full-time
A career as a Senior Analyst within National Bank Insurance Firm means acting as a specialist in the coordination and analysis of new individual insurance business.

Citi

Client Onboarding Manager

Mississauga, ON, Canada
Toronto, ON, Canada

Pay: $88,240.00 - $132,360.00
Job type: Full-time
Experience: 5 to 8 years of experience in client onboarding, operations, project management, relationship management, or a comparable client-facing role.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Citi Commercial Bank partners with mid-sized companies across a broad range of industries, helping them grow, expand into new markets, and navigate increasingly complex business environments - and as a Client Onboarding Senior Analyst, you will be at the center of that experience. In this role, you will own the end-to-end onboarding and account opening process for new and existing client relationships, coordinating across multiple functions to deliver a seamless first experience with Citi. Your ability to manage competing priorities, drive accountability, and maintain rigorous attention to detail will directly shape the quality and speed of every client onboarding you lead.

Responsibilities

Lead the end-to-end onboarding and account opening process for new client relationships, ensuring each engagement is completed accurately, efficiently, and to the highest standard of client experience.
Serve as the primary point of contact between clients and internal banking teams throughout the onboarding lifecycle, maintaining clear and consistent communication at every stage.
Complete client risk profiles and relationship updates using Citi's onboarding platforms, ensuring all documentation received is current, accurate, and compliant with applicable policies.
Coordinate with KYC teams, the Account Opening division, and product partners to ensure onboarding requests are processed in a timely and well-sequenced manner.
Identify and escalate risks, remove process obstacles, and monitor open items to maintain momentum across each onboarding engagement.
Analyze existing onboarding processes and systems to surface improvement opportunities, contributing to initiatives that increase efficiency, reduce delays, and enhance the client experience.
Assess risk at each stage of the onboarding process, ensuring decisions reflect sound judgment and full compliance with applicable laws, regulations, and internal policies.

Required qualifications & skills

5 to 8 years of experience in client onboarding, operations, project management, relationship management, or a comparable client-facing role.
Demonstrated ability to manage multiple concurrent deadlines, priorities competing demands, and deliver results under pressure.
Strong verbal and written communication skills, with the ability to build credibility with both client contacts and internal partners.
Meticulous attention to detail, particularly when reviewing, collecting, and validating documentation and client information.
Proven ability to coordinate across multiple teams and functions to drive activities through to completion within defined timelines.
Self-motivated and proactive, with a track record of identifying process gaps and taking initiative to address them.
Demonstrated interest in operations and compliance, with a clear understanding of the importance of regulatory adherence and risk management in a banking environment.

Beneficial skills & qualifications

Licensing in Series 7, 63 and 65, or 66 is an asset, though not required for this role.
Experience gathering, reviewing, or coordinating client documentation in banking, financial services, legal, consulting, accounting, insurance, or other regulated industries.
Familiarity with corporate legal entity structures and business documentation requirements.
Project Management certification such as PMP, CAPM, or PRINCE2, or equivalent professional qualification.
Degree or diploma in Business, Economics, Finance, or a related field.
French language skills are considered an asset.

What we offer

At Citi Commercial Bank, you will work alongside experienced banking professionals in a performance-driven environment where your contributions have a direct impact on client outcomes and business results. This is a role with genuine scope, where you will develop deep expertise in onboarding operations while collaborating across a global organization.

A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.
Access to structured learning and development programs that support your professional growth and career progression within Citi.
The opportunity to work on complex, high-impact client relationships across a broad range of industries, expanding your expertise in commercial banking operations.
Wellbeing support and resources designed to help you maintain balance and perform at your best.
Competitive financial benefits and compensation aligned to your seniority and contribution.
A collaborative team environment where performance, accountability, and client impact are recognized and rewarded.

Apply now to bring your onboarding expertise to Citi Commercial Bank and help shape the first experience our clients have with one of the world's leading financial institutions.

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Job Family Group:

Customer Service

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Job Family:

Institutional Client Onboarding

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$88,240.00 - $132,360.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply About employer

More about this job

Responsibilities

The Client Onboarding Manager owns the end-to-end onboarding and account opening process for new and existing client relationships. They serve as the primary point of contact, coordinating across internal teams to ensure efficient, compliant, and high-quality client experiences.

Requirements

Candidates must have 5 to 8 years of experience in client onboarding, operations, or project management within a regulated industry. Strong communication skills, meticulous attention to detail, and a proven ability to manage competing priorities are essential for this role.

Skills

Client onboarding
Account opening
Project management
Relationship management
KYC
Risk management
Regulatory compliance
Communication skills
Attention to detail
Process improvement
Stakeholder coordination
Banking operations
Financial services
Documentation validation
Commercial banking

Benefits

Hybrid working model
Structured learning and development programs
Wellbeing support and resources
Competitive financial benefits
Professional growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Onboarding
Account Opening
KYC
Risk Profiles
Commercial Banking
Project Management
Compliance
Regulatory Adherence
Relationship Management
Operations
Series 7
Series 63
Series 65
Series 66
PMP
CAPM
PRINCE2
Corporate Legal Entity Structures
Business Documentation
Financial Services
Stakeholder Management
Process Optimization
Banking Regulations
Client Experience
Hybrid Work

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