Jobs in Canada

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Billing Coordinator (6 Month Contract)
Fasken
Vancouver, BC
- Full-time
Reporting to the Manager, Billing and Collection in our Vancouver office, the Billing Coordinator is responsible for all phases of client billing for their assigned portfolio of lawyers. In…
Added 9 mins ago
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Financial Service Representative - LendDirect Office 1539
Attain Finance
Sudbury, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 9 mins ago
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Controller
American Iron and Metal
Mirabel, QC
- Full-time
Reporting directly to the General Manager, the Controller will be responsible for accounting, financial reporting, budgeting, payroll, internal controls, and compliance. The successful…
Added 10 mins ago
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Client Advisor
RBC
Selkirk, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 10 mins ago
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Client Advisor
RBC
Guysborough, NS
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 10 mins ago
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Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
Must have’s:
Added 24 mins ago
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Relationship Manager
CIBC
Yellowknife, NT
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 24 mins ago
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Facility Manager III
BGIS
Toronto, ON
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 24 mins ago
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Director, Financial Operations
Navacord
BC · British Columbia, Canada
- $135,000 to $175,000 CAD / year
- Full-time
This role will form part of the BC Accounting Senior Leadership team alongside the VP Finance, FP&A Director and Payroll Manager and will be relied upon to coach and mentor direct and…
Added 24 mins ago
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Finance Manager
Reliance Impact
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $130,000 CAD / year
- Full-time
This opportunity is ideal for a finance professional with a strong accounting foundation who enjoys working with financial data, developing analytical models, and providing meaningful…
Added 24 mins ago
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Team Lead, Asset Performance
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
…Motor Finance Corporation U.S.A, which is focused on providing financial solutions to Yamaha dealers and customers through its Retail and Wholesale finance…
Added 24 mins ago
QA & Automation Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 24 mins ago
Coordinator
Lookout Housing and Health Society
Vancouver, BC
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
Added 24 mins ago
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Software Engineer II (Full Stack)
TD
Toronto, ON · Ottawa, ON
- Full-time
Added 24 mins ago
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Customer Experience Associate
TD
Trail, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 24 mins ago
T
Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON · Ottawa, ON
- Full-time
Added 24 mins ago
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Customer Experience Associate - Laird & Canora (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 24 mins ago
T
Associate Planner - Timmins
TD
Timmins, ON · Kapuskasing, ON
- Full-time
Ready to launch your career and make a real difference? Join us as a Financial Planner and work with driven, ambitious clients to help them achieve their goals. If you love connecting with…
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IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Added 24 mins ago
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Senior Manager, Credit Management
TD
Stratford, ON
- Full-time
Added 24 mins ago
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Senior OM&A Accountant
TC Energy
Calgary, AB
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restrictions
Added 24 mins ago
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Accounting Manager
Walker
Niagara Falls, ON
- Full-time
Are you an experienced accounting professional who enjoys turning financial data into meaningful business insights? Do you have a passion for financial reporting, process improvement, and…
Added 24 mins ago
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Supervisor, Billing Delivery Center
KPMG
ON · Toronto, Ontario
- Full-time
The Supervisor, Billing Delivery Centre reports to the Manager, Billing Delivery Center KPMG and is responsible for oversight, direction and support of the people and processes performed in…
Added 24 mins ago
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Client Onboarding Manager
Citi
Toronto, ON · Mississauga, ON
- Full-time
Experience gathering, reviewing, or coordinating client documentation in banking, financial services, legal, consulting, accounting, insurance, or other regulated industries.
Added 39 mins ago
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Senior OM&A Accountant
TC Energy
Calgary, AB
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restrictions

Citi

Client Onboarding Manager

Toronto, ON, Canada
Mississauga, ON, Canada

$88,240.00 - $132,360.00 · Full-time

Apply on citi.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $88,240.00 - $132,360.00
Job type: Full-time
Work location: A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration
Experience: 5 to 8 years of experience in client onboarding, operations, project management, relationship management, or a comparable client-facing role.
Posting language: English
Posted: Nov 10, 2026

Original job description

Citi Commercial Bank partners with mid-sized companies across a broad range of industries, helping them grow, expand into new markets, and navigate increasingly complex business environments - and as a Client Onboarding Senior Analyst, you will be at the center of that experience. In this role, you will own the end-to-end onboarding and account opening process for new and existing client relationships, coordinating across multiple functions to deliver a seamless first experience with Citi. Your ability to manage competing priorities, drive accountability, and maintain rigorous attention to detail will directly shape the quality and speed of every client onboarding you lead.

Responsibilities

Lead the end-to-end onboarding and account opening process for new client relationships, ensuring each engagement is completed accurately, efficiently, and to the highest standard of client experience.
Serve as the primary point of contact between clients and internal banking teams throughout the onboarding lifecycle, maintaining clear and consistent communication at every stage.
Complete client risk profiles and relationship updates using Citi's onboarding platforms, ensuring all documentation received is current, accurate, and compliant with applicable policies.
Coordinate with KYC teams, the Account Opening division, and product partners to ensure onboarding requests are processed in a timely and well-sequenced manner.
Identify and escalate risks, remove process obstacles, and monitor open items to maintain momentum across each onboarding engagement.
Analyze existing onboarding processes and systems to surface improvement opportunities, contributing to initiatives that increase efficiency, reduce delays, and enhance the client experience.
Assess risk at each stage of the onboarding process, ensuring decisions reflect sound judgment and full compliance with applicable laws, regulations, and internal policies.

Required qualifications & skills

5 to 8 years of experience in client onboarding, operations, project management, relationship management, or a comparable client-facing role.
Demonstrated ability to manage multiple concurrent deadlines, priorities competing demands, and deliver results under pressure.
Strong verbal and written communication skills, with the ability to build credibility with both client contacts and internal partners.
Meticulous attention to detail, particularly when reviewing, collecting, and validating documentation and client information.
Proven ability to coordinate across multiple teams and functions to drive activities through to completion within defined timelines.
Self-motivated and proactive, with a track record of identifying process gaps and taking initiative to address them.
Demonstrated interest in operations and compliance, with a clear understanding of the importance of regulatory adherence and risk management in a banking environment.

Beneficial skills & qualifications

Licensing in Series 7, 63 and 65, or 66 is an asset, though not required for this role.
Experience gathering, reviewing, or coordinating client documentation in banking, financial services, legal, consulting, accounting, insurance, or other regulated industries.
Familiarity with corporate legal entity structures and business documentation requirements.
Project Management certification such as PMP, CAPM, or PRINCE2, or equivalent professional qualification.
Degree or diploma in Business, Economics, Finance, or a related field.

What we offer

At Citi Commercial Bank, you will work alongside experienced banking professionals in a performance-driven environment where your contributions have a direct impact on client outcomes and business results. This is a role with genuine scope, where you will develop deep expertise in onboarding operations while collaborating across a global organization.

A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.
Access to structured learning and development programs that support your professional growth and career progression within Citi.
The opportunity to work on complex, high-impact client relationships across a broad range of industries, expanding your expertise in commercial banking operations.
Wellbeing support and resources designed to help you maintain balance and perform at your best.
Competitive financial benefits and compensation aligned to your seniority and contribution.
A collaborative team environment where performance, accountability, and client impact are recognized and rewarded.

Apply now to bring your onboarding expertise to Citi Commercial Bank and help shape the first experience our clients have with one of the world's leading financial institutions.

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Job Family Group:

Customer Service

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Job Family:

Institutional Client Onboarding

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$88,240.00 - $132,360.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply on citi.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Client Onboarding Manager leads the end-to-end onboarding and account opening process for new and existing client relationships. They serve as the primary point of contact, coordinating with internal teams to ensure accurate, compliant, and efficient service delivery.

Requirements

Candidates must have 5 to 8 years of experience in client onboarding, operations, or relationship management within a regulated industry. Strong communication skills, meticulous attention to detail, and a solid understanding of risk management and regulatory adherence are required.

Skills

Client onboarding
Account opening
KYC
Risk management
Project management
Relationship management
Regulatory compliance
Documentation validation
Communication
Process improvement
Stakeholder coordination
Banking operations
Financial services
Attention to detail
Problem solving

Benefits

Hybrid working model
Structured learning and development programs
Wellbeing support and resources
Competitive financial benefits
Professional growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Onboarding
Account Opening
KYC
Risk Management
Commercial Banking
Project Management
Regulatory Compliance
Relationship Management
Operations
Documentation
PMP
CAPM
PRINCE2
Series 7
Series 63
Series 65
Series 66
Business Analysis
Financial Services
Stakeholder Management
Process Optimization
Corporate Legal Entity Structures
Hybrid Work
Client Experience
Banking Regulations

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Work requirements

Jobs in Canada