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Added 8 mins ago
PO
Analyste d’affaires (FICO) - Business Analyst (FICO)
Port of Montreal
Montreal, QC
- Full-time
Reporting to the Head of Business Applications and Operational Performance, the FICO Business Analyst is responsible for planning, coordinating, and implementing SAP processes to support…
Added 23 mins ago
Amazon Finance Rotational Program (AFRP) - Operations Finance, Early Career - 2027
Amazon
Toronto, ON
The Operations Finance Rotational Program (OFRP) - Operations Financial Analyst role is an intensive two-year, entry-level undergraduate rotational program spanning two year-long…
Added 37 mins ago
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Senior Broadcast Technologist (T & I) (On-site)
Radio-Canada
Toronto, ON
- Full-time
We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking…
Added 37 mins ago
NC
Business Analyst (12 month term)
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Ottawa, ON
- Full-time
The Business Analyst plays a key role in the planning, organizing, business process analysis, requirements, development, acquisition, configuration, enhancements, implementation, and…
Added 37 mins ago
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Insolvency Analyst, Court team, Personal Debt Solutions
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Hamilton, ON · Niagara Falls, ON · Peterborough, ON
- Full-time
Our BDO office is looking for an Insolvency Analyst to join the Court team as part of the Personal Debt Solutions group. This is a new role, and the successful candidate will own the…
Added 1 hour ago
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Senior Financial Analyst
Confidential
Toronto, ON · Etobicoke, ON
- Full-time
We are looking for an experienced Sr. Financial Analyst to support financial planning, reporting, and business decision-making for a Toronto, Ontario-based team. This role focuses on…
Added 1 hour ago
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Business Analyst
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
Seeking a Senior Business Analyst with 10+ years of experience gathering and documenting business requirements, developing business cases, and leading business process improvement…
Added 1 hour ago
EJ
Associate Analyst - Financial Planning
Edward Jones
Mississauga, ON
- $77,000 to $127,000 CAD / year
- Full-time
The Canada Financial Planning team is seeking an Associate Analyst to support the development, maintenance, and delivery of financial planning advice and guidance for our Canadian business.…
Added 1 hour ago
O
Senior Analyst, Lease Accounting
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Toronto, ON · Head Office Toronto
- Full-time
Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central…
Added 1 hour ago
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Senior Treasury Liquidity Measurement Analyst
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- Full-time
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Added 1 hour ago
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Technology Program Management, Vice President
MUFG
Toronto, ON
- Full-time
…analytical thinking, planning, prioritizing, problem solving, decision-making, and carrying out assigned projects and activities with minimal…
Added 1 hour ago
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Sales Operations Analyst - Payward Services
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Remote, Canada
- Full-time
- Remote
As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and…
Added 1 hour ago
D
Analyst, Product administration
Desjardins
Levis, QC
- Full-time
As a product administration analyst, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You analyze and help…
Added 1 hour ago
B
Senior Analyst
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Toronto, ON · FCP
- Full-time
Consolidates, analyzes, and reports on the financial performance of the business / group to support the month-, quarter-, and year-end closing process, including financial reporting and…
Added 1 hour ago
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Portfolio Analyst
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Manages timely and accurate data entry into BMO's systems and leverages the data to support decision-making.
Added 1 hour ago
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Canada
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Analyze business data and prepare reports to support decision-making.
Added 2 hours ago
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Senior Compensation Analyst, Total Rewards
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Remote, Canada
- Temporary
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Senior Compensation Analyst, Total Rewards (12-month Contract)
Added 2 hours ago
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Analyst, IS Infrastructure PMO
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As an IS Infrastructure PMO Analyst, you play a key role within the IS Infrastructure Project Management Office, collaborating with the IS Infrastructure department, business units,…
Added 2 hours ago
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Business Analyst
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Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
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We are seeking an experienced Business Analyst to provide a
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Analyste financier / Financial Analyst
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Added 2 hours ago
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Senior Analyst, Business Analysis and Insights
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Mississauga, ON
- Full-time
The Senior Analyst, Business Analysis and Insights will manage and analyze data to provide actionable insights and recommendations. This role may involve interpreting complex data sets,…
Added 2 hours ago
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Senior Financial Analyst – Sales
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Partner with Sales teams and business leaders to provide financial insights and recommendations that support strategic decision-making.
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Citi

FX Application Support Analyst - Assistant Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5 years+ experience with monitoring and observability tools such as ITRS, Grafana or Splunk.
Posting language: English
Posted: Nov 4, 2026

Original job description

As an FX Application Support Analyst, you will keep Citi's business-critical foreign exchange trading platform running for trading desks and operations teams around the world. You will join the FX Application Support team, which provides technical and business support for Citi's Forex trading business across G10 FX and FX Derivative products, spanning eTrading, Sales & eCommerce, trade processing, and risk and derivatives. Working alongside colleagues in New York, Irving, Mississauga, Belfast, London, Sydney, Singapore, Chennai, Pune and Bahrain, you will help deliver round-the-clock coverage for a platform that sits at the heart of a global markets business.

Responsibilities

Provide hands-on support for Citi's business-critical FX trading platform, keeping pricing, trade execution and risk systems running for trading desks and operations teams.
Troubleshoot issues across the full FX trade lifecycle, including position matching, client connectivity, trade execution, settlement and regulatory reporting.
Run start-of-day checks, monitor application and infrastructure performance continuously, and hand over clearly to the next region at the end of each shift.
Provide on-site coverage during North America trading hours for business start-up and close, including rotational weekend coverage for release cycles and disaster recovery testing.
Escalate issues to the right technology and business teams and resolve them within agreed service level agreements.
Log production issues and maintain technical support documentation to speed up resolution and knowledge sharing across the team.
Act as the point of contact between traders, internal technology teams and vendors, and support application releases from development through testing into production, including post-release checks after deployments and infrastructure updates.
Own support project work that improves platform stability, efficiency and effectiveness, partnering with development teams to prioritize fixes and tooling needs.

Required Qualifications & Skills

Working knowledge of Oracle SQL or Sybase, with the ability to build ad hoc queries to investigate and resolve issues.
Working knowledge of UNIX (Solaris or Linux), including shell scripting and system navigation.
A track record of hands-on application support experience within a global markets business.
Exposure to cloud technologies, DevOps practices and CI/CD tools, with an interest in applying AI to support work.
Strong analytical skills and close attention to detail.
Clear communication and interpersonal skills, with a positive, proactive approach to learning.
Ability to stay focused and deliver under pressure and tight time constraints.

Beneficial Skills & Qualifications

5 years+ experience with monitoring and observability tools such as ITRS, Grafana or Splunk.
Familiarity with job scheduling tools such as Autosys.
Experience logging and tracking issues using tools such as ServiceNow.
Knowledge of problem management tools and practices.
Good all-round PC skills, including Windows, networks and general hardware.

What We Offer

Joining Citi's FX Application Support team puts you at the center of a global markets business, working on a platform that trading desks rely on every day.

Work in a hybrid model with 3 days in the office and 2 days working remotely.
Collaborate daily with colleagues across major financial centers including New York, London, Singapore and Chennai.
Build deep technical and business knowledge of FX trading systems through hands-on ownership of support and release work.
Access ongoing learning and development opportunities to grow your technical and analytical skills.
Benefit from wellbeing and financial wellbeing programs designed to support your life inside and outside work.

Apply now to help keep Citi's global FX trading business running around the clock.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply About employer

More about this job

Responsibilities

Provide hands-on technical and business support for Citi's global FX trading platform to ensure continuous operation of pricing and execution systems. Manage the full trade lifecycle, troubleshoot production issues, and coordinate with global teams to maintain platform stability and efficiency.

Requirements

Requires working knowledge of Oracle SQL or Sybase and UNIX environments, along with experience in application support within global markets. Candidates should possess strong analytical skills, familiarity with DevOps practices, and the ability to work effectively under pressure.

Skills

Oracle SQL
Sybase
UNIX
Shell scripting
Application support
Global markets
Cloud technologies
DevOps
CI/CD
ITRS
Grafana
Splunk
Autosys
ServiceNow
Analytical skills
Communication skills

Benefits

Hybrid work model
Learning and development opportunities
Wellbeing programs
Financial wellbeing programs

Visa sponsorship

Not detected in the job text

Keywords

FX Trading
Application Support
Oracle SQL
Sybase
UNIX
Linux
Shell Scripting
Global Markets
Cloud
DevOps
CI/CD
AI
ITRS
Grafana
Splunk
Autosys
ServiceNow
Trade Lifecycle
Regulatory Reporting
Disaster Recovery
Infrastructure
Financial Services
Trading Platforms
Problem Management
System Monitoring

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