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Added 11 mins ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Experience as a Digital Transformation Specialist, AI Adoption Specialist, Customer Success Specialist, Business Analyst, or in digital innovation and AI
Added 11 mins ago
M
Senior Business Analyst
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- Full-time
The Business Analyst will work under the guidance of the Product Owner and collaborate closely with engineering, product, and business teams to deliver scalable, customer-centric payment…
Added 12 mins ago
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GIS Systems Analyst
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AB · Edmonton, AB
- Contract
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Added 12 mins ago
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Programmer Analyst - Permanent (internal/external)
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- Full-time
…lifelong learning. The Board is currently seeking a Programmer Analyst to join our dynamic…
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Credit Adjudicator
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Added 26 mins ago
Senior Analyst, Commercial QA (12 month contract)
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The Quality Assurance Analyst is responsible for performing reviews and assessments of activities performed by individuals within the Bank “1st line’ Operations.
Added 41 mins ago
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Cyber Security Analyst
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- Full-time
Added 41 mins ago
PQ
Help Desk Analyst
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- $70,000 to $85,000 CAD / year
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The Helpdesk Analyst is the first point of contact for technology support across the organization. This role is responsible for resolving day-to-day technology issues, supporting employee…
Added 41 mins ago
I
Senior QA Analyst
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Toronto, ON
- Contract
10+ years of experience in software testing in enterprise-level IT environments and large-scale systems
Added 41 mins ago
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Tax Analyst
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Remote, Canada
- Remote
TAG is looking for a Tax Analyst, based anywhere in Canada, to support the portfolio’s Canadian, US and international tax compliance. The role reports to the portfolio’s tax leadership and…
Added 41 mins ago
Forest Protection Specialist (Environmental Analyst 1(A)-(B)2)
The Government of Nova Scotia
Shubenacadie, NS
…experts to stay current with evolving wildfire science and…
Added 41 mins ago
GL
Research Associate
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- Temporary
…high-quality corporate governance research and proxy voting software to carry out their fiduciary duties. Glass Lewis also helps companies understand corporate governance best practices and…
Added 57 mins ago
C
FX Application Support Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
As an FX Application Support Analyst, you will keep Citi's business-critical foreign exchange trading platform running for trading desks and operations teams around the world. You will join…
Added 57 mins ago
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Senior Human Factors Engineering Analyst
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Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
We have a new opportunity for a Senior Human Factors Engineering Analyst to join our Ottawa team. Working with HFE and UX practitioners, engineers, customers, and end users, you will serve…
Added 57 mins ago
B
Functional Analyst, SAP SD
BRP
Montreal, QC
- Full-time
We are seeking a Senior SAP SD/SCM Analyst with proven expertise in Sales & Distribution (SD) within both SAP ECC and SAP S/4HANA environments. This role requires a professional who not…
Added 1 hour ago
TT
Senior Analyst, Performance Reporting (13928)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
Come join our team at this exciting time and apply for the Senior Analyst, Commercial Management position!
Added 1 hour ago
GD
Senior Human Factors Engineering Analyst
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $138,000 CAD / year
- Full-time
We have a new opportunity for a Senior Human Factors Engineering Analyst to join our Ottawa team. Working with HFE and UX practitioners, engineers, customers, and end users, you will serve…
Added 1 hour ago
P
Business Analyst- Oracle
PLATO
Remote, Canada
- $75 to $95 CAD / hour
- Contract
- Remote
PLATO is Canada’s largest Indigenous-owned software testing and technology services company. For nearly 30 years, our expert teams have helped our clients deliver reliable products that…
Added 1 hour ago
M
Application Support Specialist
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We are located in Markham, Ontario, and we are currently seeking a SAP S/4 HANA FICO Analyst.
Added 1 hour ago
IL
Advanced Quality Engineer
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- Full-time
The Advanced Software Quality Assurance (SQA) Analyst is responsible for designing, developing, and executing complex test strategies to ensure high‑quality software releases. This role…
Added 1 hour ago
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Security Analyst
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Toronto, ON
- Full-time
The Security Analyst will assist the Toronto Parking Authority with the design, development and implementation of its security awareness plan and security initiatives to help ensure that…
Added 1 hour ago
AI
Business Systems Analyst (API Integration)
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ON · Ontario, Canada
- Contract
We're Hiring: Business Systems Analyst (API Integration)
Added 1 hour ago
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Senior Analyst, Business Analysis and Insights
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Mississauga, ON
- Full-time
Position Summary...The Senior Analyst, Business Analysis and Insights will manage and analyze data to provide actionable insights and recommendations. This role may involve interpreting…
Added 1 hour ago
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Business Data Analyst
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Montreal, QC
- Full-time
The Business Data Analyst plays a critical role in driving data-informed decision-making across Canadian Operations and setting the standard for analytical excellence. The Business Data…
Added 1 hour ago
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Storeperson
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Notify the Supply Chain Analyst of stock items requiring reorder.

Citi

FX Application Support Analyst - Assistant Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5 years+ experience with monitoring and observability tools such as ITRS, Grafana or Splunk.
Posting language: English
Posted: Nov 4, 2026

Original job description

As an FX Application Support Analyst, you will keep Citi's business-critical foreign exchange trading platform running for trading desks and operations teams around the world. You will join the FX Application Support team, which provides technical and business support for Citi's Forex trading business across G10 FX and FX Derivative products, spanning eTrading, Sales & eCommerce, trade processing, and risk and derivatives. Working alongside colleagues in New York, Irving, Mississauga, Belfast, London, Sydney, Singapore, Chennai, Pune and Bahrain, you will help deliver round-the-clock coverage for a platform that sits at the heart of a global markets business.

Responsibilities

Provide hands-on support for Citi's business-critical FX trading platform, keeping pricing, trade execution and risk systems running for trading desks and operations teams.
Troubleshoot issues across the full FX trade lifecycle, including position matching, client connectivity, trade execution, settlement and regulatory reporting.
Run start-of-day checks, monitor application and infrastructure performance continuously, and hand over clearly to the next region at the end of each shift.
Provide on-site coverage during North America trading hours for business start-up and close, including rotational weekend coverage for release cycles and disaster recovery testing.
Escalate issues to the right technology and business teams and resolve them within agreed service level agreements.
Log production issues and maintain technical support documentation to speed up resolution and knowledge sharing across the team.
Act as the point of contact between traders, internal technology teams and vendors, and support application releases from development through testing into production, including post-release checks after deployments and infrastructure updates.
Own support project work that improves platform stability, efficiency and effectiveness, partnering with development teams to prioritize fixes and tooling needs.

Required Qualifications & Skills

Working knowledge of Oracle SQL or Sybase, with the ability to build ad hoc queries to investigate and resolve issues.
Working knowledge of UNIX (Solaris or Linux), including shell scripting and system navigation.
A track record of hands-on application support experience within a global markets business.
Exposure to cloud technologies, DevOps practices and CI/CD tools, with an interest in applying AI to support work.
Strong analytical skills and close attention to detail.
Clear communication and interpersonal skills, with a positive, proactive approach to learning.
Ability to stay focused and deliver under pressure and tight time constraints.

Beneficial Skills & Qualifications

5 years+ experience with monitoring and observability tools such as ITRS, Grafana or Splunk.
Familiarity with job scheduling tools such as Autosys.
Experience logging and tracking issues using tools such as ServiceNow.
Knowledge of problem management tools and practices.
Good all-round PC skills, including Windows, networks and general hardware.

What We Offer

Joining Citi's FX Application Support team puts you at the center of a global markets business, working on a platform that trading desks rely on every day.

Work in a hybrid model with 3 days in the office and 2 days working remotely.
Collaborate daily with colleagues across major financial centers including New York, London, Singapore and Chennai.
Build deep technical and business knowledge of FX trading systems through hands-on ownership of support and release work.
Access ongoing learning and development opportunities to grow your technical and analytical skills.
Benefit from wellbeing and financial wellbeing programs designed to support your life inside and outside work.

Apply now to help keep Citi's global FX trading business running around the clock.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply About employer

More about this job

Responsibilities

Provide hands-on technical and business support for Citi's global FX trading platform to ensure continuous operation of pricing and execution systems. Manage the full trade lifecycle, troubleshoot production issues, and coordinate with global teams to maintain platform stability and efficiency.

Requirements

Requires working knowledge of Oracle SQL or Sybase and UNIX environments, along with experience in application support within global markets. Candidates should possess strong analytical skills, familiarity with DevOps practices, and the ability to work effectively under pressure.

Skills

Oracle SQL
Sybase
UNIX
Shell scripting
Application support
Global markets
Cloud technologies
DevOps
CI/CD
ITRS
Grafana
Splunk
Autosys
ServiceNow
Analytical skills
Communication skills

Benefits

Hybrid work model
Learning and development opportunities
Wellbeing programs
Financial wellbeing programs

Visa sponsorship

Not detected in the job text

Keywords

FX Trading
Application Support
Oracle SQL
Sybase
UNIX
Linux
Shell Scripting
Global Markets
Cloud
DevOps
CI/CD
AI
ITRS
Grafana
Splunk
Autosys
ServiceNow
Trade Lifecycle
Regulatory Reporting
Disaster Recovery
Infrastructure
Financial Services
Trading Platforms
Problem Management
System Monitoring

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