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Added 4 mins ago
BS
Senior Java Developer (FinTech & Payment Technologies)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Rate Cap: $65 - $75/Hr. (on Incorp). The final compensation will be negotiated between the contractor and recruiter based on experience and engagement terms.
Added 5 mins ago
T
Product Control Analyst
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- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 5 mins ago
T
Engineer I
TD
Mississauga, ON · Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 5 mins ago
C
Applications Support Sr Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability,…
Added 19 mins ago
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- Full-time
· Excellent communication and interpersonal skills, with the ability to collaborate across Finance and technical teams.
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Added 20 mins ago
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The Director of Engineering is responsible for the strategic leadership, technical direction, operational performance, and ongoing evolution of Dome Productions' engineering organization.…
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- Full-time
Collaborate daily with developers, product owners, technical leads, project managers, support, and other QA team members to clarify requirements, acceptance criteria, risks, and release…
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Toronto, ON
- $65,000 to $85,000 CAD / year
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…hiring decisions; all applications are reviewed by a human recruiter, and final decisions are made by our hiring…
Added 49 mins ago
TA
Recruitment Manager-FR
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- Full-time
…incumbent builds scalable recruitment practices, strengthens technical and leadership pipelines, improves candidate and hiring manager experience, manages external partners and uses data to…
Added 49 mins ago
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Java/Spring Boot Developer - Vice President
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- Full-time
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Added 1 hour ago
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Montreal, QC
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Anuj Kumar | Tekgence India Pvt Ltd | Senior Technical Recruiter
Added 1 hour ago
PG
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Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint
Added 1 hour ago
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Senior Treasury Liquidity Measurement Analyst
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
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Senior Analyst
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Technical proficiency gained through education and/or business experience.
Added 1 hour ago
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Senior Compliance Officer, Capital Markets Regulatory Enquiries & Governance (12-months Contract)
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Added 1 hour ago
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Added 2 hours ago
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Optical System Design Engineer
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Waterloo, ON · Canada - Waterloo, ON
- Full-time
After you apply, we’ll review your experience for alignment with the role. Selected candidates may move through a recruiter screen and technical/team interviews. Timelines vary by position.
Added 2 hours ago
TT
Systems Design Engineer III
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- Full-time
…a Design Specialist in Systems Engineering, you’ll lead the technical integration of complex camera projects, bringing electronics, CMOS image sensors, mechanics, optics, software, and…
Added 2 hours ago
IG
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We are seeking a highly motivated IT Recruiter with experience recruiting technology professionals across Canada and Latin America. The ideal candidate has a strong understanding of the…
Added 2 hours ago
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Added 2 hours ago
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Experience working remotely, with an emphasis on documentation and communicating technical decisions.
Added 2 hours ago
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- Full-time
Added 2 hours ago
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Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Citi

FX Application Support Analyst - Assistant Vice President

Mississauga, ON, Canada

$94,300.00 - $141,500.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5 years+ experience with monitoring and observability tools such as ITRS, Grafana or Splunk.
Posting language: English
Posted: Nov 4, 2026

Original job description

As an FX Application Support Analyst, you will keep Citi's business-critical foreign exchange trading platform running for trading desks and operations teams around the world. You will join the FX Application Support team, which provides technical and business support for Citi's Forex trading business across G10 FX and FX Derivative products, spanning eTrading, Sales & eCommerce, trade processing, and risk and derivatives. Working alongside colleagues in New York, Irving, Mississauga, Belfast, London, Sydney, Singapore, Chennai, Pune and Bahrain, you will help deliver round-the-clock coverage for a platform that sits at the heart of a global markets business.

Responsibilities

Provide hands-on support for Citi's business-critical FX trading platform, keeping pricing, trade execution and risk systems running for trading desks and operations teams.
Troubleshoot issues across the full FX trade lifecycle, including position matching, client connectivity, trade execution, settlement and regulatory reporting.
Run start-of-day checks, monitor application and infrastructure performance continuously, and hand over clearly to the next region at the end of each shift.
Provide on-site coverage during North America trading hours for business start-up and close, including rotational weekend coverage for release cycles and disaster recovery testing.
Escalate issues to the right technology and business teams and resolve them within agreed service level agreements.
Log production issues and maintain technical support documentation to speed up resolution and knowledge sharing across the team.
Act as the point of contact between traders, internal technology teams and vendors, and support application releases from development through testing into production, including post-release checks after deployments and infrastructure updates.
Own support project work that improves platform stability, efficiency and effectiveness, partnering with development teams to prioritize fixes and tooling needs.

Required Qualifications & Skills

Working knowledge of Oracle SQL or Sybase, with the ability to build ad hoc queries to investigate and resolve issues.
Working knowledge of UNIX (Solaris or Linux), including shell scripting and system navigation.
A track record of hands-on application support experience within a global markets business.
Exposure to cloud technologies, DevOps practices and CI/CD tools, with an interest in applying AI to support work.
Strong analytical skills and close attention to detail.
Clear communication and interpersonal skills, with a positive, proactive approach to learning.
Ability to stay focused and deliver under pressure and tight time constraints.

Beneficial Skills & Qualifications

5 years+ experience with monitoring and observability tools such as ITRS, Grafana or Splunk.
Familiarity with job scheduling tools such as Autosys.
Experience logging and tracking issues using tools such as ServiceNow.
Knowledge of problem management tools and practices.
Good all-round PC skills, including Windows, networks and general hardware.

What We Offer

Joining Citi's FX Application Support team puts you at the center of a global markets business, working on a platform that trading desks rely on every day.

Work in a hybrid model with 3 days in the office and 2 days working remotely.
Collaborate daily with colleagues across major financial centers including New York, London, Singapore and Chennai.
Build deep technical and business knowledge of FX trading systems through hands-on ownership of support and release work.
Access ongoing learning and development opportunities to grow your technical and analytical skills.
Benefit from wellbeing and financial wellbeing programs designed to support your life inside and outside work.

Apply now to help keep Citi's global FX trading business running around the clock.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

Provide hands-on technical and business support for Citi's global FX trading platform to ensure continuous operation of pricing and execution systems. Manage the full trade lifecycle, troubleshoot production issues, and coordinate with global teams to maintain platform stability and efficiency.

Requirements

Requires working knowledge of Oracle SQL or Sybase and UNIX environments, along with experience in application support within global markets. Candidates should possess strong analytical skills, familiarity with DevOps practices, and the ability to work effectively under pressure.

Skills

Oracle SQL
Sybase
UNIX
Shell scripting
Application support
Global markets
Cloud technologies
DevOps
CI/CD
ITRS
Grafana
Splunk
Autosys
ServiceNow
Analytical skills
Communication skills

Benefits

Hybrid work model
Learning and development opportunities
Wellbeing programs
Financial wellbeing programs

Visa sponsorship

Not detected in the job text

Keywords

FX Trading
Application Support
Oracle SQL
Sybase
UNIX
Linux
Shell Scripting
Global Markets
Cloud
DevOps
CI/CD
AI
ITRS
Grafana
Splunk
Autosys
ServiceNow
Trade Lifecycle
Regulatory Reporting
Disaster Recovery
Infrastructure
Financial Services
Trading Platforms
Problem Management
System Monitoring

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