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Added 20 mins ago
Business Analyst
Spait Infotech
Canada
Full-time
Gather, analyze, and document business and functional requirements.
Added 20 mins ago
SAP SuccessFactors Functional Analyst
Pomerleau
Saint-Georges, QC · St-Georges, QC
Full-time
Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions…
Added 20 mins ago
Complex Care Analyst - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
Full-time
The Complex Care Analyst is responsible for responding to member inquiries, and providing accurate and timely information on pensions and other benefits administered by the Board. As a…
Added 20 mins ago
Manager, Quota and Capacity Planning
Salesforce Partner Canada
Toronto, ON
Full-time
…the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven…
Added 20 mins ago
SAP SuccessFactors Functional Analyst
Pomerleau
Montreal, QC
Full-time
Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions…
Added 20 mins ago
SAP SuccessFactors Functional Analyst
Pomerleau
Quebec, QC
Full-time
Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions…
Added 38 mins ago
Analyst, Data Insights & Business Transformation (12 Months Fixed Term Contract/Secondment)
CIBC
Toronto, ON
Full-time
…support AML/KYC, regulatory, and operational requirements. As the Analyst, Data Insights & Business Transformation, reporting to the Director of Data Insights & Business Transformation, you…
Added 52 mins ago
Senior Financial Analyst, Customer Support
Loblaw Companies Limited
Toronto, ON
Full-time
Loblaw is seeking a highly motivated and customer-focused Senior Financial Analyst to join our Enterprise Business Services team in a centralized Customer Support role. This position is…
Added 52 mins ago
Senior Analyst, Transport Business Development
Loblaw Companies Limited
Brampton, ON
Full-time
The Transportation Business Development Sr. Analyst plays a key role in ensuring Loblaw Transportation's vendor freight programs are financially accurate, profitable, and operationally…
Added 52 mins ago
Permanent Full-Time Registered Behaviour Analyst
Trillium Lakelands District School Board
Kawartha Lakes, ON · Lindsay, ON
Full-time
Possess an active Certificate of Registration for a Behaviour Analyst Authorizing Autonomous Practice issued by the College of Psychologists and Behaviour Analysts of Ontario (and be in…
Added 52 mins ago
Tax & Legal - Tax Analyst - Co-op/Intern 2027 - Multiple Locations
Deloitte
Kitchener, ON
Full-time
Experience collaborating with cross‑functional tax teams and communicating findings succinctly.
Added 53 mins ago
Analyst, Investor Relations Reporting
Canaccord Genuity Group Inc.
Toronto, ON
Full-time
We are seeking a highly skilled Analyst to join our Investor Relations team in Toronto. The successful candidate will be responsible for developing and maintaining accurate, relevant…
Added 53 mins ago
Software Quality Analyst, Civil Engineering Tools
Bentley Systems
Quebec, QC
…strategy. To foster colleague development while supporting cross functional collaboration and a one Bentley mindset, it's expected that…
Added 53 mins ago
Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
Full-time
The Senior Business Analyst is a key team member who partners with business stakeholders, Product Owners, and cross-functional teams to identify, analyze, and document business requirements…
Added 1 hour ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Toronto, ON
Full-time
Working closely with brokers, customers, and cross-functional stakeholders, the Senior Finance Analyst will drive operational excellence, enhance financial accuracy and foster strong…
Added 1 hour ago
Analyst, ERP Systems, ERP Finance
University of Calgary
Calgary, AB
Full-time
Minimum of 3 - 5 years of progressively more responsible functional analyst, support, and design experience with ERP Finance systems in a large, complex organization, including experience…
Added 1 hour ago
Data Analyst
Dexian
Toronto, ON
Contract
Role: Data Analyst (Banking Products/Treasury domains)
Added 1 hour ago
Business Analyst #26-23971
US Tech Solutions
Toronto, ON
$81 to $84 CAD / hour
Contract
We are seeking an experienced IT Business Systems Analyst V to join an enterprise-level team supporting Identity & Access Management (IAM) initiatives within a leading financial…
Added 1 hour ago
.NET Programmer Analyst
iA Financial Group (Industrial Alliance)
Quebec, QC
Full-time
iA Financial Group is looking for a versatile Application Programmer Analyst (.NET) to join the Agent Compensation sector within the Odyssey Train. You will become part of a team driven by…
Added 1 hour ago
Associate Program Analyst (New Grad)
Okta
Toronto, ON
$77,000 USD / year
Full-time
Coordinate with cross-functional teams and stakeholders to support the implementation of solutions that improve customer experience, escalating and looping in senior team members as needed.
Added 1 hour ago
Operations Financial Analyst
O-I
Brampton, ON
Full-time
The Operations Analyst role is responsible for performing standardized or routine professional accounting and financial analysis work for Americas North Operations. The primary job duties…
Added 1 hour ago
Manager, Strategic Planning & Process Redesign - 12‑month contract
Indigo Books & Music
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
Facilitate strategic planning and ideation sessions, SWOT reviews, prioritization exercises, and cross-functional planning sessions.
Added 1 hour ago
Business Systems Analyst - Guidewire PolicyCenter
CGI
Toronto, ON
Contract
CGI is seeking an experienced Senior Business Systems Analyst (BSA) with strong functional knowledge of Guidewire PolicyCenter to join our team in Toronto.
Added 1 hour ago
Senior Business System Analyst
Calculated Hire
Toronto, ON
$90 to $100 CAD / hour
Contract
…management or investment operations background into a Business Analyst, Product Owner, Business Architect, or Functional Lead role and is comfortable operating across business, technology,…
Added 1 hour ago
Financial Analyst
Ontario Government | Gouvernement de l’Ontario
Toronto, ON
Full-time
Role Description This full-time, on-site Financial Analyst role is based in Toronto, ON. The Financial Analyst supports decision-making by preparing, analyzing, and interpreting financial…

Citi

IT Business Sr Analyst

Toronto, ON, Canada

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5-8 years of relevant experience
Posting language: English
Posted: Sep 21, 2026

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Original job description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

The IT Business Senior Analyst acts as a liaison between business users and the technology team to define system scopes and solve complex business problems. They are responsible for identifying risks, managing system change processes, and providing guidance to junior team members.

Requirements

Candidates must have 5-8 years of relevant experience and a bachelor's degree or equivalent. Proficiency in data analysis and Microsoft Office Suite, along with strong interpersonal and communication skills, is required.

Skills

Data analysis
Business analysis
Systems scope definition
Stakeholder management
Risk assessment
Microsoft Office Suite
Communication
Project management
Problem solving
Process improvement
Strategic planning
Technical liaison
Requirement gathering
Mentoring
Compliance
Operational support

Visa sponsorship

Not detected in the job text

Keywords

IT Business Analyst
Data Analysis
Systems Scope
Business Processes
Risk Management
Microsoft Office Suite
Stakeholder Management
Compliance
Technology
Business Planning
Functional Specifications
Project Management
SME
Hybrid
Financial Services

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