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Added 19 mins ago
SAP SuccessFactors Functional Analyst
Pomerleau
Saint-Georges, QC · St-Georges, QC
Full-time
Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions…
Added 19 mins ago
Analyst, External Portfolio Management (12-Month Contract)
CPP Investments | Investissements RPC
Toronto, ON
Full-time
…process. We will never ask candidates for payment or financial information at any stage of hiring. All legitimate opportunities are posted on our careers page, and communications will come…
Added 19 mins ago
Analyst, Systematic Strategies Group (12-Month Contract)
CPP Investments | Investissements RPC
Toronto, ON
Full-time
…process. We will never ask candidates for payment or financial information at any stage of hiring. All legitimate opportunities are posted on our careers page, and communications will come…
Added 19 mins ago
Systems Analyst III - Health & Welfare Benefits Implementations
TELUS Health
Toronto, ON
Full-time
…our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and…
Added 19 mins ago
SAP SuccessFactors Functional Analyst
Pomerleau
Montreal, QC
Full-time
Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions…
Added 19 mins ago
SAP SuccessFactors Functional Analyst
Pomerleau
Quebec, QC
Full-time
Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions…
Added 50 mins ago
Senior Financial Analyst, Customer Support
Loblaw Companies Limited
Toronto, ON
Full-time
…Store Operations, Regional teams, Central Office functions, and Information Technology to resolve complex inquiries and improve the overall customer…
Added 52 mins ago
Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
Full-time
The Senior Business Analyst is a key team member who partners with business stakeholders, Product Owners, and cross-functional teams to identify, analyze, and document business requirements…
Added 1 hour ago
Analyst, ERP Systems, ERP Finance
University of Calgary
Calgary, AB
Full-time
ERP Finance within Finance is currently seeking a Full-time Temporary Relief Analyst, ERP Systems for approximately 7 months.
Added 1 hour ago
Technical Analyst - Technology - Education Centre
Rocky View Schools
Airdrie, AB
Full-time
The Technical Analyst is responsible for providing a variety of ongoing security, network, troubleshooting, training, and user support for various hardware, software applications and…
Added 1 hour ago
Information Technology Analyst
Spait Infotech
Canada
Full-time
Maintain IT documentation, knowledge bases, system configurations, and standard operating procedures.
Added 1 hour ago
Clinical Business Analyst – Patient Access
IRENYS
Canada
Full-time
We are seeking an experienced Clinical Business Analyst specializing in Patient Access, Registration, and Scheduling to support a major province-wide Clinical Information Solution…
Added 1 hour ago
Manager, Strategic Planning & Process Redesign - 12‑month contract
Indigo Books & Music
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 1 hour ago
Senior Business System Analyst
Calculated Hire
Toronto, ON
$90 to $100 CAD / hour
Contract
…management or investment operations background into a Business Analyst, Product Owner, Business Architect, or Functional Lead role and is comfortable operating across business, technology,…
Added 1 hour ago
business operations analyst
Shine+ Leadership
Montreal, QC
Full-time
Design, develop and implement information systems business solutions
Added 1 hour ago
INFORMATION TECHNOLOGY - BUSINESS ANALYST
Ensign Energy Services Inc.
Calgary, AB
Reporting to the Director of Business Systems, Information Technology, the IT Business Analyst, Finance position is the subject matter expert for financial processes (GL, AP, AR, Fixed…
Added 1 hour ago
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions,…
Added 1 hour ago
IT Business Sr Analyst
Citi
Toronto, ON
Full-time
The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and…
Added 1 hour ago
Infrastructure Analyst
Elections Ontario
Toronto, ON · North York, ON
Temporary
The Information Technology and Digital Solutions division of Elections Ontario is seeking an experienced IT professional to fill the role of Infrastructure Analyst.
Added 1 hour ago
Manager, Strategic Planning & Process Redesign - 12‑month contract
Indigo
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 1 hour ago
Senior Business Systems Analyst
CGI
Toronto, ON
Full-time
Communicate requirements, issues, and project-related information clearly across business and technology stakeholders.
Added 1 hour ago
Senior Analyst, Investment Compliance
Intact FC
Montreal, QC
Full-time
The Analyst works closely with Portfolio Management, Trading, Risk Management, Investment Operations, Data Management, Legal, and Information Technology. The role provides an opportunity to…
Added 2 hours ago
Enterprise Application Analyst
The Niagara Parks Commission
Niagara Falls, ON
Full-time
The Enterprise Application Analyst is responsible for the administration, support, security, and continuous improvement of Niagara Parks’ enterprise applications and Microsoft SQL Server…
Added 2 hours ago
Retail & ERP Systems Analyst
Pacific Smoke International Inc
Markham, ON
$85,000 to $95,000 CAD / year
Pacific Smoke International (PSI) is seeking a Retail & ERP Systems Analyst to join our Information Technology Services team.
Added 2 hours ago
Junior IT Analyst
Weldco-Beales MFG Alberta Ltd
Langley (District), BC
$60,000 to $75,000 CAD / year
Full-time
The Junior IT Analyst provides front-line technical support and assists with the reliable and secure operation of company technology. This entry-level role is suited to a recent graduate…

Citi

IT Business Sr Analyst

Toronto, ON, Canada

Pay: $94,300.00 - $141,500.00
Job type: Full-time
Experience: 5-8 years of relevant experience
Posting language: English
Posted: Sep 21, 2026

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Original job description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$94,300.00 - $141,500.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

The IT Business Senior Analyst acts as a liaison between business users and the technology team to define system scopes and solve complex business problems. They are responsible for identifying risks, managing system change processes, and providing guidance to junior team members.

Requirements

Candidates must have 5-8 years of relevant experience and a bachelor's degree or equivalent. Proficiency in data analysis and Microsoft Office Suite, along with strong interpersonal and communication skills, is required.

Skills

Data analysis
Business analysis
Systems scope definition
Stakeholder management
Risk assessment
Microsoft Office Suite
Communication
Project management
Problem solving
Process improvement
Strategic planning
Technical liaison
Requirement gathering
Mentoring
Compliance
Operational support

Visa sponsorship

Not detected in the job text

Keywords

IT Business Analyst
Data Analysis
Systems Scope
Business Processes
Risk Management
Microsoft Office Suite
Stakeholder Management
Compliance
Technology
Business Planning
Functional Specifications
Project Management
SME
Hybrid
Financial Services

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