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Added 11 mins ago
UG
Supervisor, Creative Services and Strategy (Temporary, Full-time) Vancouver
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
…expenses. A focus on employee resilience, support for professional development, engagement in meaningful work, and a fun and caring environment are all part of being a member of the UGM…
Added 11 mins ago
A
Technology Strategy & Transformation Senior Manager
Accenture
Toronto, ON · Montreal, QC
- Full-time
…technology and innovation as a force to reinvent and improve every business. Our mission is to help client business executives disrupt their industry and utilize technology to capture…
Added 11 mins ago
UO
Manager, Risk Management (Environment)
University of Ottawa
Ottawa, ON
- Full-time
Reporting to the Director, provides leadership for the development, management, and implementation of strategic and operational risk management initiatives in alignment with the strategic…
Added 11 mins ago
UO
Director, Program Design and Delivery
University of Ottawa
Ottawa, ON
- Full-time
Reporting to the Executive Director, the Director, Program Design and Delivery holds a strategic mandate in advancing the quality, performance, innovation, governance, sustainability, and…
Added 25 mins ago
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Director of Research & Development and Quality Assurance
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- Full-time
Director, Research & Development & Quality Assurance
Added 40 mins ago
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Sr. Channel Sales Representative
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- Full-time
Reporting to the Fire and SAS Director of Sales, the Senior Regional Sales Manager will manage all aspects of engagements with existing and new customers for Honeywell Enterprise Fire…
Added 40 mins ago
Senior Technical Program Manager (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Senior Technical Program Manager (STPM) reports to the Director, Technical Program Management. The STPM owns end-to-end plan management and delivery execution for highly complex…
Added 40 mins ago
L
Senior HR Business Partner
Ledcor
Toronto, ON
- Full-time
We are looking for a Senior Human Resources Business Partner (HRBP) to provide strategic and hands-on HR support to our business leaders and teams across Central Canada. Reporting to the…
Added 55 mins ago
Senior Manager, Data & Analytics
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Montreal, QC
Reporting to the Director, Mill Apps, Data & Analytics, Wood Products Applications, the Senior Manager, Data & Analytics leads a multidisciplinary team responsible for Data Management,…
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City of Vancouver
Vancouver, BC
The position reports to the City Arborist who reports to the Associate Director, Parks – Urban Forestry / Specialty Parks and managing a team of approximately 10-14 staff. The…
Added 55 mins ago
ADMINISTRATIVE ASSISTANT 1
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Toronto, ON
Manages and tracks high volumes of correspondence, inquiries, and escalated issues for the Executive Director, including matters raised by the development industry, Mayor’s Office, Members…
Added 55 mins ago
YM
Analyst – Data Analytics & Reporting (Parts & Accessories)
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Work with IT and stakeholders on the development of new reports and enhancement / data validation of existing reports in Business Objects and SAP S4.
Added 55 mins ago
B
Manager, Client Engagement - Wayfinding
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Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
…strategic work while helping shape and grow an evolving area of our…
Added 55 mins ago
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Quebec, QC
- Full-time
…high-performing strategies that generate a tangible impact on our business objectives. Their daily challenge: transforming data into opportunities, strategies into results, and ideas into…
Added 55 mins ago
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DIRECTOR OF INFORMATION TECHNOLOGY
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The IT Director will therefore need to maintain close contact with the various business units and network teams to understand their needs, anticipate challenges, and ensure that…
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Head of Department – Medical Biology Laboratory
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Quebec, QC
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Reporting to the Laboratory Director and working closely with the two Assistant Managers, the successful candidate will be a hands-on manager, present on the shop floor and involved in…
Added 55 mins ago
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Director of Applications, Data & Integration
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Vancouver, BC
- Full-time
The Director, Applications & Data Engineering will lead enterprise application architecture, software engineering, data management, and integration capabilities. This role focuses on…
Added 1 hour ago
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Remote, Canada
- Full-time
- Remote
You do not need to manage people, but you must be exceptional with technical and business stakeholders, able to build trust quickly, and comfortable presenting at C-suite and architect…
Added 1 hour ago
Director, Strategic Partnerships
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Toronto, ON
8+ years in business development, strategic partnerships or related commercial roles, with a track record of independently leading complex opportunities. Exceptional candidates with…
Added 1 hour ago
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Director, Geotechnical Engineering Prairies & North
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Calgary, AB
- Full-time
Strong client relationship and business development capabilities, with knowledge of the Prairies & North market and a track record of supporting strategic pursuits and sustainable business…
Added 1 hour ago
HR Advisor
ALS
North Vancouver, BC · CAN - BC - North Vancouver
The HR Advisor works with the HR Director to provide support in all areas of HR to an assigned client group. This role serves as a primary point of contact for managers, supervisors, and…
Added 1 hour ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Child Health and Human Development
Added 1 hour ago
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Front Office Manager
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- Full-time
…select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits…
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Director of Sales
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…and maintain an enduring relationship to ensure the positive development of the categories in…

Citi

Program Advisory, Consulting & Execution, Senior Vice President

Mississauga, ON, Canada

$145,100.00 - $217,700.00 · Full-time

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Job details

Pay: $145,100.00 - $217,700.00
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Introduction:

The Program Advisory, Consulting & Execution (PACE) organization is Citi’s internal consulting and program execution team. Operating from Finance with a firmwide mandate, PACE serves as a strategic internal partner delivering management consulting, program advisory, and end-to-end execution support for Citi’s high-value initiatives and business transformation priorities. The organization partners closely with functional and business leadership to deliver significant, measurable business outcomes while retaining critical knowledge and reducing reliance on external consulting firms.

The PACE team is a global, interdisciplinary team comprised of seasoned professionals with deep financial services, program advisory, and management consulting expertise. With team members located in eight cities across five countries - Canada, Costa Rica, India, the United Kingdom, and the United States - PACE provides continuous global support, accelerated delivery, and rapid mobilization to solve the firm's most critical challenges.

Summary:

Leads the end-to-end delivery of large-scale, complex initiatives, from strategic definition and planning through to hands-on tactical execution and successful implementation.
Serves as a key partner to senior business and functional leaders, building cross-functional alignment and acting as the primary point of contact for stakeholders up to the Managing Director level.
Manages high-visibility programs critical to firm-wide strategy, navigating varying levels of complexity to deliver measurable business value with executive-level sponsorship.
Drives transformational change by deploying advanced process improvement and operating model design methodologies, while also developing new approaches and building change capabilities across the organization.
Accountable for program success, measured by the tangible business value delivered, positive stakeholder feedback, and contributions to the firm's thought leadership.

Responsibilities:

Deliver high-impact operating model and process transformation projects by identifying business needs, validating pain points, and developing the business case for change.
Establish and execute robust program governance aligned with enterprise standards, developing detailed project plans, backlogs, and user stories to guide execution.
Lead the scoping, design, and execution of target operating model and process transformation initiatives; partner with senior business, operations, and functional leadership to establish business cases, strategic roadmaps, and business requirements for complex programs.
Partner with business and Technology to oversee and guide technical delivery, aligning solutions to target operating models, business requirements, and operational priorities throughout the project lifecycle.
Drive accountability and engagement by holding project teams responsible for deliverables and performance, while providing critical review and challenge to status reporting to highlight and mitigate risk.
Act as a strategic partner to senior business leaders and stakeholders, building strong relationships to ensure alignment, articulate complex recommendations, and manage expectations.
Leverage a range of methodologies including Agile, Lean, and Six Sigma to devise innovative solutions, streamline processes, and design future-state operating models.
Manage, mentor, and coach team members to elicit their best performance, partnering with leadership to build skills and identify high-performing individuals.
Champion a culture of continuous improvement and adaptability by reducing time-to-market, boosting quality, and capturing lessons learned to benefit the wider organization.
Proactively identify and manage program risks by simplifying processes, eliminating redundancies, and anticipating necessary changes to business systems and tools.

Qualifications:

A minimum of 14 years of experience managing complex, end-to-end programs and process transformation projects, with required experience in management consulting and within the financial services industry.
Bachelor's Degree or equivalent work experience is required.
Experience advising and leading operating model and process transformation programs within financial services, owning the development of business requirements, analytical frameworks, and project delivery reporting up to senior management sponsorship
Demonstrated experience working with Technology teams to oversee delivery activities, support requirements implementation, helping achieve business objectives across delivery methodologies including Agile, Waterfall
Proven expertise in a range of methodologies including Agile, Lean, Six Sigma, and structured PM frameworks; PMP or PRINCE2 certification is preferred.
Demonstrated ability to lead and mentor program managers on high-risk, cross-functional initiatives, driving accountability and ensuring alignment with broader firm-wide strategy.
Advanced proficiency in MS Office Suite, including Excel, MS Project, and the use of PowerPoint for compelling, data-driven storytelling to senior leadership.
Strong analytical and problem-solving skills, with the ability to structure and conduct in-depth analyses, develop business cases, and devise innovative, technology-integrated solutions.
Exceptional written and verbal communication skills with a demonstrated ability to articulate complex recommendations and influence stakeholders at all levels of the organization.
Functional knowledge in one or more financial services domains such as Consumer/Institutional Banking, Risk Management, Compliance, Finance, or Operations.
Comfortable with ambiguity, brings a high sense of urgency to goals, and balances analytical and creative abilities to drive change.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$145,100.00 - $217,700.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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More about this job

Responsibilities

Leads the end-to-end delivery of large-scale, complex business transformation initiatives while serving as a strategic partner to senior leadership. Manages program governance, drives process improvements, and oversees technical delivery to ensure measurable business outcomes.

Requirements

Requires a minimum of 14 years of experience in management consulting and financial services, with expertise in program management and process transformation. Candidates must possess a bachelor's degree and proficiency in methodologies such as Agile, Lean, and Six Sigma.

Skills

Management consulting
Program management
Financial services
Operating model design
Process transformation
Agile
Lean
Six Sigma
Strategic planning
Stakeholder management
Business case development
Risk management
Change management
Project governance
Data-driven storytelling
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Program Advisory
Consulting
Execution
Financial Services
Management Consulting
Operating Model
Process Transformation
Agile
Lean
Six Sigma
PMP
PRINCE2
MS Office
Excel
MS Project
PowerPoint
Consumer Banking
Institutional Banking
Risk Management
Compliance
Finance
Operations
Strategic Roadmaps
Business Requirements
Waterfall
Governance
Change Management
Stakeholder Engagement
Business Case
Transformation

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