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Added 27 mins ago
CC
Customer Care Representative - Bilingual
CareRx Corporation
Oakville, ON
- $18 to $20 USD / hour
- Full-time
…Retirement Communities. Under the direction of the Customer Care Manager, the Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all…
Added 27 mins ago
CC
Customer Care Representative - 6-month contract
CareRx Corporation
Oakville, ON
- $18 to $20 USD / hour
- Full-time
…Retirement Communities. Under the direction of the Customer Care Manager, the Customer Care Representative is responsible for ensuring that exceptional customer care is provided to all…
Added 43 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 43 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Under the direction of the IT Manager, the position is responsible for administration, implementation, and maintenance of the City’s website, web-based applications, software, data…
Added 43 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 43 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
WC
(CAN) Consumables Associate
Walmart Canada
Surrey, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
WC
Asset Protection Associate
Walmart Canada
Brandon, MB
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Spruce Grove, AB
- Full-time
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Williams Lake, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
K
Manager, Canadian Corporate Tax
KPMG
Vancouver, BC
- Full-time
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 2 hours ago
T
Data Engineer II
TD
Toronto, ON
- Full-time
Adhere & contribute towards standard security coding practices to ensure application is free of most common coding vulnerabilities
Added 3 hours ago
J
IT Support & Systems Engineer
Jitterbit
Kenora, ON · Dryden, Ontario
- Full-time
Maintain directory integrations, single sign-on (SSO) configurations, and security access controls.
Added 3 hours ago
SC
shift supervisor - Store# 58176, 510 CIRCLE DRIVE
Starbucks Coffee Company
Saskatoon, SK
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 3 hours ago
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shift supervisor - Store# 04836, WEST SPRINGS - 85TH ST CALGARY
Starbucks Coffee Company
Calgary, AB
- Full-time
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Added 4 hours ago
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RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, at the Hiring Manager’s Discretion
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RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
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RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Be a tactful and flexible team player aligned with the client's project vision and direction, keeping the Client Project Manager informed of work activities, risks, and issues.
Added 4 hours ago
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RQ11679 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…management. The successful candidate will support the Workforce Information Network (WIN) Digital Onboarding Project by enhancing HR and payroll processes, expanding employee and manager…
Added 4 hours ago
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RQ11678 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
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PeopleSoft security, workflow, and tools such as PeopleSoft Update Manager (PUM), Change Assistant, and Data Mover.
Added 4 hours ago
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RQ11679 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…management. The successful candidate will support the Workforce Information Network (WIN) Digital Onboarding Project by enhancing HR and payroll processes, expanding employee and manager…
Added 4 hours ago
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RQ11678 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
PeopleSoft security, workflow, and tools such as PeopleSoft Update Manager (PUM), Change Assistant, and Data Mover.
Added 4 hours ago
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RQ11678 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
PeopleSoft security, workflow, and tools such as PeopleSoft Update Manager (PUM), Change Assistant, and Data Mover.
Added 4 hours ago
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RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Be a tactful and flexible team player aligned with the client's project vision and direction, keeping the Client Project Manager informed of work activities, risks, and issues.

Closed listing

City of Brampton

Communications Operator

Brampton, ON, Canada

Starting Salary: $74,096.00 per annum · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Starting Salary: $74,096.00 per annum
Job type: Full-time
Closing date: Oct 18, 2026
Positions available: 1
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Opening Number: 107308

Job Requisition Number: 581

Number of Positions: 1

Job Type: Union

Job Code: Communication Operator

Department: COMMUNITY SERVICES

Division: Fire & Emergency Services

Starting Salary: $74,096.00 per annum

Job Grade: 004

Job Status and Duration: Full Time (FT), Regular (R)

Hours of Work: 42 Hour work week

Location: 7750 Hurontario St

Posting Date: October 5, 2026

Closing Date: October 18, 2026

Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.

External and internal applicants are now being considered.

Position Summary And Duties

Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.

Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
Responds to non-emergency general inquiry calls and redirects if appropriate;
Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
Performs system tests, maintains accurate records and other communication functions as required;
Performs other similar and related duties as assigned.

Education

MINIMUM QUALIFICATIONS:

Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;

Required License/Certification

Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;

Other Skills And Assets

Demonstrated communication skills, both written and verbal;
Demonstrated ability to speak clearly and precisely while under stressful situations;
Demonstrated ability to work independently and within a team environment;
Demonstrated customer service and public relations skills;
Demonstrated reliability;
Proficiency with Microsoft Office Suite;
Ability to handle sensitive and confidential information;
Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
Must be able to work variable hours including nights, weekends and holidays as scheduled.

Preferred Qualifications

Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
Good knowledge of streets, fire station locations and Peel Region geography is an asset.

Additional Information

Interview: Our recruitment process may be completed with video conference technology.

Various tests and/or exams may be administered as part of the selection criteria.

If this opportunity matches your interest and experience, please apply online by clicking the apply now button by October 18, 2026 and complete the attached questionnaire.

We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.

About employer

More about this job

Responsibilities

Receives emergency and non-emergency calls and dispatches appropriate fire apparatus and personnel for Brampton, Mississauga, and Caledon through the Joint Fire Communications Centre. Operates communications and dispatch systems, maintains radio contact and accurate records, and provides customer service while following established procedures in demanding situations.

Requirements

Requires Grade 12 education or equivalent, plus either an accredited post-secondary Emergency Services Dispatch certification or prior experience in an Emergency Services Communications Centre. Applicants must hold a valid, non-probationary Ontario Class G driver's licence and demonstrate strong communication, customer service, teamwork, reliability, and ability to work variable hours in stressful situations.

Skills

Emergency Call Handling
Fire Dispatch
Computer-Aided Dispatch
Radio Communications
Customer Service
Verbal Communication
Written Communication
Geographical Information Gathering
Decision-Making
Recordkeeping
Microsoft Office
Confidential Information Handling
Teamwork
Multitasking
Stress Management

Visa sponsorship

Not detected in the job text

Keywords

Emergency Services Dispatch
Fire And Emergency Services
Emergency Call Handling
Fire Apparatus Dispatch
Personnel Dispatch
Computer-Aided Dispatch
Telephone Console
Radio Console
Status Control Systems
Radio Communications
Emergency Response
Non-Emergency Calls
Customer Service
Public Relations
Geographical Information
Peel Region
Microsoft Office Suite
Confidential Information
Recordkeeping
System Testing
Personal Protective Equipment
Variable Hours

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